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• Make sure that no magnetic object (magnetic latch
on a TV stand, health care device, toy, etc.) is
placed near the speakers.
Sound
There is no sound.
• The speaker cord is not connected securely.
• Press MUTING on the remote if “MUTING ON”
is displayed in the front panel display.
• The system is in pause mode or in Slow-motion
Play mode. Press
H
to return to normal play
mode.
• Fast forward or fast reverse is performed. Press
H
to return to normal play mode.
• Check the speaker settings (page 17, 21).
• Super Audio CD audio signals are not output from
the HDMI OUT jack.
• The equipment connected to the HDMI OUT jack
does not conform to the audio signal format, in
this case set [AUDIO (HDMI)] in [CUSTOM
SETUP] to [PCM] (page 80).
No sound is output from the HDMI OUT jack.
• Set [AUDIO (HDMI)] in [CUSTOM SETUP] to
[AUTO] or [PCM] (page 80).
• The HDMI OUT jack is connected to a DVI
(digital visual interface) device (DVI (digital
visual interface) jacks do not accept audio
signals).
• The HDMI OUT jack does not output Super
Audio CD sound.
• Try the following:
1
Turn the system off and on
again.
2
Turn the connected equipment off and
on again.
3
Disconnect and then connect the
HDMI cord again.
The left and right sounds are unbalanced or
reversed.
• Check that the speakers and components are
connected correctly and securely.
There is no sound from the subwoofer.
• Check the speaker connections and settings (page
• When the Setup Disc is used, the volume of the
subwoofer may be low. This is by default, and not
a malfunction.
Severe hum or noise is heard.
• Check that the speakers and components are
connected securely.
• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters (10 ft)
away from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
• Clean the disc.
The sound loses stereo effect when you play a
VIDEO CD, a CD, or an MP3.
• Set [AUDIO] to [STEREO] by pressing AUDIO
• Make sure the system is connected properly.
The surround effect is difficult to hear when
you are playing a Dolby Digital, DTS, or MPEG
audio sound track.
• Make sure the sound field is set to “FOCUS
SURROUND” or “WIDE STAGE”
.
• Check the speaker connections and settings (page
• Depending on the DVD, the output signal may not
be the entire 5.1 channel. It may be monaural or
stereo even if the sound track is recorded in Dolby
Digital or MPEG audio format.
Operation
Radio stations cannot be tuned in.
• Check that the antenna (aerial) is connected
securely. Adjust the antenna (aerial) or connect an
external antenna (aerial) if necessary.
• The signal strength of the stations is too weak
(when tuning in with automatic tuning). Use direct
tuning.
• No stations have been preset or the preset stations
have been cleared (when tuning by scanning
preset stations). Preset the stations (page 62).
• Press DISPLAY so that the frequency appears in
the front panel display.
The remote does not function.
• There are obstacles between the remote and the
system.
• The distance between the remote and the system is
too far.
• The remote is not pointed at the remote sensor on
the system.
• The batteries in the remote are weak.
The disc does not play.
• There is no disc inserted.
• The disc is upside down.
Insert the disc with the playback side facing down.
• The system cannot play CD-ROMs, etc. (page 7).
• The region code on the DVD does not match the
system.
• Moisture has condensed inside the system and
may cause damage to the lenses. Remove the disc
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