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Warning indicators and
messages
If a code starting with a letter of the alphabet appears, the self-diagnosis function on the camera
is working. The last two digits (indicated by
ss
) will differ depending on the state of the
camera.
If you cannot solve the problem even after trying the following corrective actions a few times,
the camera may need repair.
Contact your Sony dealer or local authorized Sony service facility.
C:32:
ss
• There is trouble with the camera’s hardware. Turn the power off and on again.
C:13:
ss
• The camera cannot read or write data on the “Memory Stick Duo”. Try turning off and on the camera
again, or taking out and inserting the “Memory Stick Duo” several times.
• The internal memory has experienced a format error, or an unformatted “Memory Stick Duo” is
inserted. Format the internal memory or the “Memory Stick Duo” (page 53).
• The inserted “Memory Stick Duo” cannot be used with the camera, or the data is damaged. Insert a
new “Memory Stick Duo”.
E:61:
ss
E:62:
ss
E:91:
ss
• A camera malfunction has occurred. Initialize the camera (page 59), then turn the power on again.
If the following messages appear, follow the instructions.
• The battery level is low. Charge the battery pack immediately. Depending on the conditions of use or
the type of battery pack, the indicator may flash even though there are still 5 to 10 minutes of
remaining battery time left.
For use with compatible battery only
• The battery inserted is not an NP-BD1 (supplied)/NP-FD1 (not supplied) battery pack.
System error
• Turn the power off and then on again.
Internal memory error
• Turn the power off and then on again.
Self-diagnosis display
Messages