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Troubleshooting
Cannot copy the data on the “Memory Stick Duo” or the computer to the
internal memory.
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This feature is not available.
See “PictBridge compliant printer” together with the following items.
Images are printed with both edges cut off.
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Depending on your printer, all the edges of the image may be cut off. Especially when you
print an image shot with the image size set to [16:9], the lateral end of the image may be cut
off.
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When printing images using your printer, cancel the trimming or borderless settings. Consult
the printer manufacturer as to whether the printer provides these functions or not.
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When having images printed at a digital print shop, ask the shop whether they can print the
images without cutting off both edges.
Cannot print images with the date.
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Using “Picture Motion Browser”, you can print images with date (page 83).
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The camera does not have a feature for superimposing dates on images. However, because the
images shot with the camera include information on the recording date, you can print images
with the date superimposed if the printer or the software can recognize Exif information. For
compatibility with Exif information, consult the manufacturer of the printer or the software.
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If you use a photo printing service, ask them to superimpose the dates on images.
A connection cannot be established.
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The camera cannot be connected directly to a printer that is not compliant with the PictBridge
standard. Consult the printer manufacturer as to whether the printer is compliant with
PictBridge or not.
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Check that the printer is turned on and can be connected to the camera.
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Set [USB Connect] to [PictBridge] (page 68).
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Disconnect and connect the cable for multi-use terminal again. If an error message is
indicated on the printer, refer to the operating instructions supplied with the printer.
Printing
PictBridge compliant printer