119
Tr
ou
bl
esho
o
ting
Troubleshooting
If you have trouble with your camera, try
the following solutions.
1
First, check the items on pages 119 to
129.
If the screen shows
“C:
ss
:
ss
,” the self-diagnosis
function is working. Please see
page 133.
2
Should your camera still not work
properly, press the RESET button
located inside the battery/“Memory
Stick” cover, then turn on the camera
again. (This will clear the date and time
settings, etc.)
3
Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Battery and power
RESET
Symptom
Cause
Solution
You cannot charge the
battery pack.
• The camera is turned on.
p
Turn the camera off (page 18).
The battery pack cannot
be installed.
• The battery pack is not installed correctly.
p
Install the battery pack while pushing the battery eject lever
down using the front edge of the battery pack (page 14).
The
e
on the display
window flashes quickly
when charging a battery
pack.
• The battery pack is not installed correctly.
• The battery pack has malfunctioned.
p
Install the battery pack correctly (page 14).
p
Consult your Sony dealer or local authorized Sony service
facility.
The
r
on the display
window does not flash
when charging a battery
pack.
• The AC Adaptor is disconnected.
• The AC Adaptor has malfunctioned.
• The battery pack is not installed correctly.
• The battery pack is completely charged.
p
Properly connect the AC Adaptor (page 14).
p
Consult your Sony dealer or local authorized Sony service
facility.
p
Install the battery pack correctly (page 14).
—
Troubleshooting