17
Troubleshooting
The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check the
connection and operating procedures.
General
No power is being supplied to the unit.
• Check the connection. If everything is in order, check
the fuse.
• If the unit is turned off and the display disappears, it
cannot be operated with the remote commander.
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Turn on the unit.
The power antenna does not extend.
The power antenna does not have a relay box.
No sound.
• The volume is too low.
• The ATT function is activated, or the Telephone ATT
function (when the interface cable of a car telephone
is connected to the ATT lead) is activated.
• The position of the fader control is not set for a 2-
speaker system.
• The CD changer is incompatible with the disc format
(MP3/ATRAC CD).
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Play back with a Sony MP3 compatible CD
changer, or this unit.
No beep sound.
• The beep sound is canceled (page 11).
• An optional power amplifier is connected and you are
not using the built-in amplifier.
The contents of the memory have been erased.
• The RESET button has been pressed.
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Store again into the memory.
• The power connecting lead or battery has been
disconnected.
• The power connecting lead is not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
Makes noise when the position of the ignition
key is switched.
The leads are not matched correctly with the car’s
accessory power connector.
• Lead-free solder is used for soldering certain
parts. (more than 80 %)
• Halogenated flame retardants are not used in the
certain printed wiring boards.
• Halogenated flame retardants are not used in
cabinets.
• VOC (Volatile Organic Compound)-free vegetable
oil based ink is used for printing the carton.
• Packaging cushions do not use polystyrene foam.
The display disappears from/does not appear
in the display window.
• The dimmer is set to “Dimmer-on” (page 11).
• The display disappears if you press and hold
(OFF)
.
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Press and hold
(OFF)
on the unit until the
display appears.
• The connectors are dirty (page 15).
DSO does not function.
Depending on the type of car interior or type of music,
DSO may not have a desirable effect.
CD/MD playback
The disc cannot be loaded.
• Another disc is already loaded.
• The disc has been forcibly inserted upside down or in
the wrong way.
The disc does not playback.
• Defective or dirty disc.
• The CD-Rs/CD-RWs are not for audio use (page 14).
MP3 files cannot be played back.
The disc is incompatible with the MP3 format and
version (page 14).
MP3 files take longer to play back than others.
The following discs take a longer time to start
playback.
– a disc recorded with a complicated tree structure.
– a disc recorded in Multi Session.
– a disc to which data can be added.
The ATRAC CD cannot play.
• The disc is not created by authorized software, such
as SonicStage or SonicStage Simple Burner.
• Tracks that are not included in the group cannot be
played.
The display items do not scroll.
• For discs with very many characters, those may not
scroll.
• “A.Scroll” is set to off.
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Set to “A.Scroll-on” (page 11) or press
(SCRL)
.
The sound skips.
• Installation is not correct.
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Install the unit at an angle of less than 45° in a
sturdy part of the car.
• Defective or dirty disc.
The operation buttons do not function.
The disc will not eject.
Press the RESET button (page 4).
“MS” or “MD” does not appear on the source
display when both the optional MGS-X1 and
MD changer are connected.
This unit recognizes MGS-X1 as an MD unit.
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Press
(SOURCE)
until “MS” or “MD” appears,
then press
(MODE)
repeatedly.
continue to next page
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