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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs:

http://esupport.sony.com/EN/VAIO/

for customers in USA

http://www.sony.ca/support/

for customers in Canada

http://esupport.sony.com/ES/VAIO/

for customers in Spanish-speaking Latin American countries or areas

http://esupport.sony.com/ES/VAIO/BR/

for customers in Brazil

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

❑

Speakers

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Touch Pad

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Содержание AW - VAIO Series 4GB RAM Laptop

Страница 1: ...N User Guide Personal Computer V G N AW 1 0 0 S e r i e s ...

Страница 2: ...Battery Pack 24 Shutting Down Your Computer Safely 31 Using Your VAIO Computer 32 Using the Keyboard 33 Using the Touch Pad 34 Using Special function Buttons 35 Using the Built in MOTION EYE Camera 37 Using the Optical Disc Drive 40 Using the TV Function 49 Using the ExpressCard Module 63 Using the Memory Stick 66 Using the SD Memory Card 72 Using the CF Memory Card 76 Using the Internet 80 ...

Страница 3: ...l Microphone 100 Connecting a Universal Serial Bus USB Device 101 Connecting a Printer 104 Connecting an i LINK Device 105 Connecting to a Network LAN 107 Customizing Your VAIO Computer 108 Setting the Password 109 Using Fingerprint Authentication 116 Setting Up Your Computer with VAIO Control Center 124 Using the Power Saving Modes 125 Managing Power with VAIO Power Management 130 Upgrading Your ...

Страница 4: ...isks 145 Handling Discs 146 Using the Battery Pack 147 Using Headphones 149 Handling the Memory Stick 150 Handling the Hard Disk 151 Updating Your Computer 152 Troubleshooting 153 Computer 155 System Security 164 Battery 165 Built in MOTION EYE Camera 167 Internet 170 Networking 172 Bluetooth Technology 175 Optical Discs 180 Display 184 Printing 188 Microphone 189 ...

Страница 5: ...use 190 Speakers 191 Touch Pad 193 Keyboard 194 Floppy Disks 195 Audio Video 196 Memory Stick 199 Peripherals 201 Support Options 202 Sony Support Information 203 Program Support Information 207 Trademarks 218 ...

Страница 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Страница 7: ...on includes printed information and user guides to read on your VAIO computer Printed Documentation Welcome mat Contains an overview of components connection set up information etc Safety Information Contains safety guidelines and owner information ...

Страница 8: ... URLs http esupport sony com EN VAIO for customers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil VAIO Recovery Center User Guide Provides information about restoring individual software programs hardware drivers and drive partition s...

Страница 9: ...able on selected models only See the online specifications to find out whether your model supports the functions RAID Guide Selected models only Provides information about using RAID systems To access this on screen guide 1 Click Start and Help and Support 2 Click Use My VAIO 3 Click Other Documents Media Center User Guide Selected models only Provides information about using Windows Media Center ...

Страница 10: ...lp and Support Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery DVDs and more Use my VAIO Access your VAIO user guide interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information Troubleshoot my VAIO Maintain and troubleshoot your VAI...

Страница 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Страница 12: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Страница 13: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 14 About the Indicator Lights page 21 Connecting a Power Source page 23 Using the Battery Pack page 24 Shutt...

Страница 14: ...rts Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Страница 15: ... or to perform basic math calculations H Keyboard page 33 I Touch pad page 34 J Charge indicator page 21 K Hard disk drive Optical disc drive indicator page 21 L WIRELESS indicator page 21 M Media Access indicator page 21 N Memory Stick slot 2 page 66 O Remote sensor 1 Point the supplied remote commander to this sensor for operations P WIRELESS switch page 81 Q SD memory card slot page 72 1 On sel...

Страница 16: ...button page 35 D Previous track button page 35 E Next track button page 35 F AV MODE button page 35 G Num lock indicator page 21 H Caps lock indicator page 21 I Scroll lock indicator page 21 J Muting button page 36 K Volume control buttons page 36 L Drive eject button page 36 page 40 ...

Страница 17: ...17 n N Getting Started Back A Battery connector page 24 ...

Страница 18: ...i Speed USB USB 2 0 ports 1 page 101 D Optical disc drive page 40 E Optical disc drive indicator page 21 F Substitute drive eject button page 40 G Manual eject hole page 180 H Network Ethernet port page 107 I Modem port page 80 J VHF UHF input port 2 page 49 K Power button Power indicator page 21 1 Support high full low speeds 2 On selected models only ...

Страница 19: ... 93 G ExpressCard 34 slot page 63 H CF CompactFlash memory card slot 3 page 76 I CF memory card release button 3 page 76 J CF memory card indicator 3 page 21 K i LINK 4 pin S400 port page 105 1 Supports high full low speeds 2 These two ports are mutually exclusive When one port has an external display connected the other is disabled 3 On selected models only ...

Страница 20: ...20 n N Getting Started Bottom A Subwoofer speakers for bass frequencies B Air vents C Memory module compartment cover page 133 ...

Страница 21: ... this indicator is lit When the indicator is unlit the CF memory card is not in use Optical disc drive Illuminates while the drive is reading or writing data When the indicator is unlit the optical disc media is not in use Hard disk drive 2 Optical disc drive Illuminates while the drive is reading or writing data Do not place the computer into Sleep mode or turn it off when this indicator is lit N...

Страница 22: ...ed on 1 On selected models only 2 Your computer may be equipped with two built in flash memory storage drives along with a hard disk drive depending on the model you purchased See the online specifications to find out about your storage device configuration Indicator Functions ...

Страница 23: ...d of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer ...

Страница 24: ...ack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Страница 25: ...ther side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack 4 Rotate the battery pack in the direction of the arrow and push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch outward to secure the battery pack on the computer ...

Страница 26: ...Getting Started When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony battery packs ...

Страница 27: ... charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 29 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blink...

Страница 28: ...rged battery pack does not affect the battery life While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out when the computer enter...

Страница 29: ...t All Programs and VAIO Control Center 2 Click Power Management and then Battery Charge Functions 3 Click to select the Enable Battery Care Function check box in the right pane 4 Click Advanced 5 Select the desired maximum charge level 6 Click OK To check the battery wear level Follow steps 1 and 4 in To enable the battery care function above and check detailed information If the battery wear leve...

Страница 30: ...e battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and turn the battery pack in the direction of the arrow and then slide it away from the computer ...

Страница 31: ...s described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 32: ... 34 Using Special function Buttons page 35 Using the Built in MOTION EYE Camera page 37 Using the Optical Disc Drive page 40 Using the TV Function page 49 Using the ExpressCard Module page 63 Using the Memory Stick page 66 Using the SD Memory Card page 72 Using the CF Memory Card page 76 Using the Internet page 80 Using Wireless LAN WLAN page 81 Using the Bluetooth Function page 84 ...

Страница 33: ...oth Fn F9 F10 zoom Changes the view size of your screen To make the screen view look smaller and further away zoom out press Fn F9 To make the screen view look bigger and closer zoom in press Fn F10 See the help file included with the VAIO Control Center for more information Fn F12 hibernate Provides the lowest level of power consumption When you execute this command the states of the system and t...

Страница 34: ...ll be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the ...

Страница 35: ...f a CD DVD or Blu ray Disc 1 media or a music video file stored on the hard disk drive 2 x Stop button Stops playback of a CD DVD or Blu ray Disc 1 media or a music video file stored on the hard disk drive 2 Previous track button Plays the previous chapter file during video playback or the previous song file during audio playback Next track button Plays the next chapter file during video playback ...

Страница 36: ...l function button Functions Muting button Turns the volume on and off Volume control buttons Decrease and increase the volume Drive eject button Ejects the optical disc drive tray If this button does not work try the substitute drive eject button on the optical disc drive ...

Страница 37: ...te software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built in MOTION EYE camera respectively The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera with your desired application...

Страница 38: ... 4 Click the Capture button below the displayed image The current image in the viewfinder is captured and its thumbnail image is added as a the thumbnail in the left pane of the main window When capturing an image in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Companion 2 provides many more f...

Страница 39: ... displayed image to start movie recording 5 When finished click the Record Video button once again to stop movie recording The first scene of the captured movie is added as a thumbnail in the left pane of the main window When capturing a movie in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Co...

Страница 40: ...s disabled by the VAIO Power Management it will take a while to eject the drive tray Note that the substitute drive eject button is disabled when the optical disc drive is not powered When recovering your system turn on your computer and press the substitute drive eject button on the optical disc drive Insert your recovery disc into the optical disc drive turn off the computer and then turn on the...

Страница 41: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Страница 42: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Страница 43: ...pported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Version 1 1 discs single layer discs with the capacity of 2...

Страница 44: ...t disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc medi...

Страница 45: ...en playing discs you should follow these recommendations Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media Do not place your computer into either of the power saving modes w...

Страница 46: ... the CD If the Audio CD window appears click to select an option Copying Files to CDs To copy files to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the empty disc folder 3 Close the disc ...

Страница 47: ...how to use the software see the help file included with your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Close all running software applications 3 Insert a disc into the optical disc drive 4 If nothing appears on the desktop click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to us...

Страница 48: ...writing function is available on selected models only See the online specifications to find out the type of your optical disc drive and then Reading and Writing Optical Discs page 42 to find out about the supported disc media To copy files to a Blu ray Disc media 1 Connect the AC adapter to the computer 2 Close all running software applications 3 Insert a Blu ray Disc media into the optical disc d...

Страница 49: ...configuration For details on the external digital cable tuner see the manual that came with the tuner The Windows Media Center provides you with a wide range of TV DVD and video viewing as well as music recording and playback This section describes how to set up your TV set top box and other equipment See the on screen Media Center User Guide for more information on the Windows Media Center featur...

Страница 50: ...connection available in your home TV signal reception strength will vary widely depending on service availability in your area as well as the type of connection available One primary cable to connect a computer to a cable service access or a TV antenna is the TV coaxial cable 1 not supplied One end connects to the VHF UHF input port through the MMCX antenna converter cable supplied and the other e...

Страница 51: ...ct in CATV mode Option 1 1 Connect one end of a TV coaxial cable 1 not supplied to your cable service access wall outlet 2 2 Connect the other end to the MMCX antenna converter cable 3 supplied 3 Connect the MMCX antenna converter cable 3 to the VHF UHF input port 4 on the computer ...

Страница 52: ...supplied to the screw type grips at your cable service access wall outlet 2 2 Connect one end of a TV coaxial cable 3 not supplied to the transformer end of the RCA transformer cable 1 3 Connect the other end to the MMCX antenna converter cable 4 supplied 4 Connect the MMCX antenna converter cable 4 to the VHF UHF input port 5 on the computer ...

Страница 53: ... access CATV page 51 Depending on the type of antenna system in your home your connection may require a VHF UHF RF combiner transformer not supplied to connect the computer and the indoor outdoor antenna system If you are connecting to an indoor outdoor antenna you may need to reorient the antenna for best reception Move the antenna cable away from other power sources or connectors to reduce signa...

Страница 54: ...nd to a VHF UHF RF combiner transformer 3 not supplied 2 Connect a coaxial cable feed connector 4 not supplied to the VHF UHF RF combiner transformer 3 3 Connect one end of another TV coaxial cable 5 not supplied to the feed connector 4 4 Connect the other end to the MMCX antenna converter cable 6 supplied 5 Connect the MMCX antenna converter cable 6 to the VHF UHF input port 7 on the computer ...

Страница 55: ... the other end to the grips on a VHF UHF RF combiner transformer 3 not supplied 2 Connect a coaxial cable feed connector 4 not supplied to the VHF UHF RF combiner transformer 3 3 Connect one end of a TV coaxial cable 5 not supplied to the feed connector 4 4 Connect the other end to the MMCX antenna converter cable 6 supplied 5 Connect the MMCX antenna converter cable 6 to the VHF UHF input port 7 ...

Страница 56: ...ugh the STB using its controls or the supplied remote commander When using the STB setup A standard TV remote control cannot be used to change TV channels You can use your TV remote control to set the TV to the channel out number channel 3 4 etc or direct video input specified by your cable or satellite service provider You may be able to use a universal remote control or commander to change TV ch...

Страница 57: ... STB 3 Connect the other end to the single connection end of a splitter device 5 not supplied 3 Connect a third TV coaxial cable 6 not supplied to the double connection end of the splitter device 5 4 Connect the other end to the MMCX antenna converter cable 7 supplied 5 Connect the MMCX antenna converter cable 7 to the VHF UHF input port 8 on the computer 6 Connect a fourth TV coaxial cable 9 not ...

Страница 58: ...VAIO Computer Using the Remote Commander If your computer supports the TV function then a remote commander is supplied with the computer for using a wide variety of AV related software applications including Media Center ...

Страница 59: ...orward for example one audio track one DVD chapter and 30 seconds of recorded TV or video Replay b button Press to move media backward for example one audio track one DVD chapter and 7 seconds of TV or video Rewind m button Press to move media backward at three speeds Record z button Press to begin recording Play N button Press to begin media playback B Back button Press to return to the previous ...

Страница 60: ...o view additional options that are available for features on software applications such as Media Center M Directional arrow buttons Press the M m and buttons to move the pointer on the screen OK button Press to select the desired action or window option When watching full screen TV press to return to the previous channel Press again to switch between channels N Muting button Press to turn off the ...

Страница 61: ...ander you need to insert the supplied AA manganese batteries to enable communication between the computer and the remote commander To insert batteries 1 Turn the remote commander over 2 Slightly push down the dented area 1 slide the battery cover in the direction of the arrow and remove the cover ...

Страница 62: ...mander and slide it in the reverse direction of the arrow illustrated above until the cover clicks into place If the remote commander does not operate properly you may need to replace the batteries When the remote commander is not going to be used for an extended period of time remove the batteries to avoid possible damage from battery leakage ...

Страница 63: ...rders music players and other audio video devices The former can accommodate either an ExpressCard 34 34 mm wide or ExpressCard 54 54 mm wide module as shown below and the latter can accommodate only an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 m...

Страница 64: ...or removing the ExpressCard module To insert an ExpressCard module 1 Locate the ExpressCard slot 2 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided b...

Страница 65: ...ssCard module To remove an ExpressCard module when your computer is off skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCard module...

Страница 66: ...tick is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Страница 67: ...ed and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of May 2008 However not all Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology ...

Страница 68: ...system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick do not force the Memory Stick into the slot if you cannot insert it smoothly Do not...

Страница 69: ...ting the media Formatting the Memory Stick erases the entire data on the media Before formatting the media make sure that it does not contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click t...

Страница 70: ...70 n N Using Your VAIO Computer 5 Click Start 6 Follow the on screen instructions It may take time to format the Memory Stick depending on the media type ...

Страница 71: ...es of data may take time to load so make sure the indicator is unlit before removing the Memory Stick To remove a Memory Stick 1 Check that the Media Access indicator light is unlit 2 Push in the Memory Stick toward the computer and release The Memory Stick ejects 3 Pull the Memory Stick out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly ...

Страница 72: ... Your VAIO Computer Using the SD Memory Card Your computer is equipped with an SD memory card slot You can use this slot to transfer data among digital cameras camcorders music players and other audio video devices ...

Страница 73: ... Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not support the high speed data transfer feature of the SD memory card and the SDHC memory card Do not attempt to insert an SD memory ...

Страница 74: ... Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 75: ...he Media Access indicator light is lit If you do the card or its data may become damaged To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Страница 76: ...slot Your computer has been tested and found compatible only with major CF memory cards available as of May 2008 However not all CF memory cards that meet the same specifications as the compatible media are guaranteed of compatibility Use care when inserting or removing a memory card from the slot Do not force the memory card in or out of the slot CF memory cards with capacity of up to 16 GB have ...

Страница 77: ... of the slot To insert a CF memory card 1 Locate the CF CompactFlash memory card slot 2 Push the CF memory card release button so that the release button pops out 3 Push the CF memory card release button a second time so that the slot protector pops out 4 Gently take hold of the slot protector and pull it out of the slot 5 Hold the CF memory card with the arrow facing upward and pointing toward th...

Страница 78: ...y particles from entering the slot when not using an CF memory card Before moving your computer be sure to insert the CF CompactFlash memory card slot protector into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 79: ...lumes of data may take time to load so make sure the indicator is unlit before removing the CF memory card To remove a CF memory card 1 Check that the CF memory card indicator light is unlit 2 Push the CF memory card release button so that the release button pops out 3 Push the CF memory card release button a second time so that the CF memory card pops out 4 Gently take hold of the CF memory card ...

Страница 80: ...omputer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To ...

Страница 81: ...to another You can communicate without an access point which means that you can communicate with a limited number of computers ad hoc Or you can communicate through an access point which allows you to create a full infrastructure network To use the wireless LAN function You need to set up the wireless LAN network with the SmartWi Connection Utility See the SmartWi Connection Utility Help for more ...

Страница 82: ...A provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n draft standard multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant...

Страница 83: ...he radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communication speed may not be as fast as the one displayed on your computer Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IEEE 802 11g ...

Страница 84: ...t cables at a range of up to 33 feet 10 meters in an open area To use the Bluetooth function You need to set up the Bluetooth function with the SmartWi Connection Utility See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help Be sure to turn on the WIRELESS switch ...

Страница 85: ...our computer Size of file being exchanged Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications a...

Страница 86: ...on and wireless communication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor p...

Страница 87: ...ent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain devices such as a mou...

Страница 88: ...adset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support ...

Страница 89: ...nnecting External Speakers page 90 Connecting an External Display page 92 Selecting Display Modes page 97 Using the Multiple Monitors Function page 98 Connecting an External Microphone page 100 Connecting a Universal Serial Bus USB Device page 101 Connecting a Printer page 104 Connecting an i LINK Device page 105 Connecting to a Network LAN page 107 ...

Страница 90: ...to the jack and enhance the sound quality of your computer For more information see the manual that came with your S PDIF device To hear sound from the S PDIF device connected to the headphones OPTICAL OUT jack you need to change the sound output device For the detailed instructions see How do I change the sound output device page 197 To connect external speakers 1 Plug the speaker cable 1 not sup...

Страница 91: ...91 n N Using Peripheral Devices Make sure your speakers are designed for computer use Do not place floppy disks on the speakers Their magnetic field may damage the data on the disks ...

Страница 92: ... an External Display You can connect an external display not supplied to your computer For example you can use the computer with a computer display or a projector Connect the power cord of your external display after connecting all other cables ...

Страница 93: ... connect the TFT DVI monitor to the HDMI port on your computer Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a wide variety of copyright protected high quality contents Note that you need to connect an HDCP compliant monitor to your computer to ...

Страница 94: ... To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug the speaker cable 4 not supplied into the headphones OPTICAL OUT jack 5 i on the computer 4 Plug the microphone cable 6 not supplied into the microphone jack 7 m on the computer ...

Страница 95: ...plied with selected models only to the HDMI port on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a device driver other than the one provided by Sony is used the image will not be displayed and the audio will not be heard Always use the device driver provided by Sony for updates See the manual that came with ...

Страница 96: ...r is disabled when an external display is connected to the HDMI port 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones OPTICAL OUT jack 5 i on the computer 4 Plug the display cable and the audio cable into the jack and port on the projector 6 ...

Страница 97: ...ors Function page 98 for more information To select a display 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on th...

Страница 98: ... objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function Otherwise the computer may not return to ...

Страница 99: ...ion prompt click Yes You can also change one of the S button assignments to activate the Multiple Monitors function with the corresponding S button To change the S button assignments press and hold either S button to display the window for changing the assignment For details on the S buttons see Using Special function Buttons page 35 Additionally you can set the display colors and resolution for e...

Страница 100: ...u need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 101: ... moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Страница 102: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force to the USB port This may cause a malfunction ...

Страница 103: ...he computer to malfunction To disconnect a USB floppy disk drive To disconnect a USB floppy disk drive when your computer is off skip steps 1 to 5 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the floppy disk drive you want to unplug 4 Click Stop 5 Follow the on screen instructions to remove the floppy disk drive 6 Disco...

Страница 104: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Страница 105: ...r the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection may not be available depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your...

Страница 106: ...omputer and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example Your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Страница 107: ... the network ask your network administrator Your computer can be connected to the network with the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or business use telephone line...

Страница 108: ...ur VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 109 Using Fingerprint Authentication page 116 Setting Up Your Computer with VAIO Control Center page 124 Using the Power Saving Modes page 125 Managing Power with VAIO Power Management page 130 ...

Страница 109: ...er password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Be sure not to forget the password Write down your password and keep it safe and private from other p...

Страница 110: ...elect Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key to select...

Страница 111: ...key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to selec...

Страница 112: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Страница 113: ...word and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key t...

Страница 114: ...ingerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication function you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 116 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Cli...

Страница 115: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Страница 116: ...ssword entry when logging onto Windows Power on Security feature page 121 If you have set the power on password page 109 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access page 122 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password protec...

Страница 117: ...enance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on yo...

Страница 118: ...tailed instructions To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power on Security feature You can also select the fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center 2 Click Fingerprints and Initializ...

Страница 119: ...ur VAIO Computer If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Страница 120: ... second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Up to 10 fingerprints can be registered per person Note that up to 21 fingerprints can be registered for logging onto y...

Страница 121: ...Password page 109 For detailed information see the help file included with the Protector Suite QL Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature If...

Страница 122: ...r folder for protection against unauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information see the help file included with the Protector Suite QL Using the Application Launcher The application launcher feature is avai...

Страница 123: ...hased See the online specifications to find out about your storage device configuration To erase the registered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to...

Страница 124: ...r To use VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a standa...

Страница 125: ...uter will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of the computer when it is in use...

Страница 126: ...an press the sleep button on the remote commander to place the computer into Sleep mode When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state ...

Страница 127: ...Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Страница 128: ...rage device configuration If you do not intend to use your computer for a long period of time place the computer into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hi...

Страница 129: ...mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Страница 130: ...icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power ...

Страница 131: ...agement Viewer You can view performance with the power plan that was modified with the VAIO Power Management To start VAIO Power Management Viewer 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and VAIO Power Management Viewer ...

Страница 132: ...u should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications For assistance contact an authorized Sony Service Center To fin...

Страница 133: ...fore touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power sources battery pack and AC adapter and from any t...

Страница 134: ...nd any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with care To avoi...

Страница 135: ...computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Страница 136: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Страница 137: ... use the lower slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstal...

Страница 138: ...memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 139: ...dling the LCD Screen page 140 Using the Power Source page 141 Handling Your Computer page 142 Handling the Built in MOTION EYE Camera page 144 Handling Floppy Disks page 145 Handling Discs page 146 Using the Battery Pack page 147 Using Headphones page 149 Handling the Memory Stick page 150 Handling the Hard Disk page 151 Updating Your Computer page 152 ...

Страница 140: ...a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and do...

Страница 141: ...dden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet...

Страница 142: ...n subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to ma...

Страница 143: ... authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 203 Make sure you disconnect the AC adapter and remove the battery pack before cleaning your computer To avoid losing data when your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD...

Страница 144: ...he built in MOTION EYE camera regardless of your computer s power state as it may cause the camera to malfunction The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty wipe ...

Страница 145: ...ources of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and put it in a storage case If the floppy disk comes with a label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or da...

Страница 146: ...r alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth...

Страница 147: ...ery pack or AC adapter Information about compatible models can be found at the following URLs http www sony com vaio for customers in USA and Canada http www sony net for customers in Latin American countries or areas Sony disclaims and shall assume no responsibility in case of any losses or damages arising from The use of non genuine Sony battery packs or AC adapters with your VAIO computer The d...

Страница 148: ...alfunction because the battery pack will gradually discharge over time even when not in use Connect the AC adapter to your computer and recharge the battery pack before using the computer again You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life and should be replaced ...

Страница 149: ...ic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 150: ...location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them When using the...

Страница 151: ...ul when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard dis...

Страница 152: ...that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet before you can receive updates ...

Страница 153: ...omers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 155 System Security page 164 Battery page 165 Built in MOTION EYE Camera page 167 Internet page 170 Networking page 172 Bluetooth Technology page 175 Optical Discs pag...

Страница 154: ...154 n N Troubleshooting Keyboard page 194 Floppy Disks page 195 Audio Video page 196 Memory Stick page 199 Peripherals page 201 ...

Страница 155: ...s plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your computer Condensation may cause your computer to m...

Страница 156: ...ck the arrow next to the Shut down button and Restart Press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC adapter and turn on the computer again Make sure that the batteries of your remote commander are properly installed and not worn out Turning off your computer with the power b...

Страница 157: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Страница 158: ...wer button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove the battery pack Then reinstall the battery pack to t...

Страница 159: ...ies window display a slower CPU speed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if Windows does not start and a message appears when I start my computer If you enter a wrong power on password three ti...

Страница 160: ...the nearest center or agent see Sony Support Information page 203 How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or k...

Страница 161: ...ing the Windows power options for your screen to turn off Select a screen saver other than the VAIO Original Screen Saver What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears ...

Страница 162: ...reated upon delivery of your computer 2 Select your keyboard layout from the drop down list and click Next 3 Select your operating system and click Next 4 Click VAIO Recovery Center 5 Click Restore Complete System and Start 6 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added contents 7 Select No and click Next 8 Follow the on screen instructions ...

Страница 163: ...ed To check the volume of the recovery partition follow these steps See the online specifications to find out about your storage device configuration 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage on the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row on the center pane ...

Страница 164: ...et 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Microsoft Windows Live OneCare software program current with the latest updates from Microsoft Corporation To download and install the latest security updates follow these steps Your computer must...

Страница 165: ...stalled When should I recharge the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life and should be replaced To check the battery...

Страница 166: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 128 for information on how you can manually activate Hibe...

Страница 167: ...does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in MOTION EYE Camera page 144 Why do captu...

Страница 168: ...ch between lighting output frequency and shutter speed To reduce flicker noise change the direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video inp...

Страница 169: ...tart Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE ca...

Страница 170: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Страница 171: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Страница 172: ... and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on t...

Страница 173: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily over...

Страница 174: ...t in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 172 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see...

Страница 175: ...ected device is also connected to other devices it may not appear in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to commun...

Страница 176: ...d this computer check box The data transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device you want to communicate with is already communicating with another Bluetooth device it may not be found ...

Страница 177: ...ance and obstructions You may need to move your computer away from obstacles or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment What s...

Страница 178: ...hospitals and airplanes may have restrictions on use of Bluetooth devices to avoid radio interference Check with facility staff to see if use of the Bluetooth function on the computer is permitted Why can t I use the Bluetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your comput...

Страница 179: ...without logging off your system the Bluetooth devices will not work Be sure to log off before switching users To log off your system click Start the arrow next to the Lock button and Log Off Why can t I exchange business card data with a mobile phone The business card exchange function is not supported ...

Страница 180: ...if the drive tray does not open Make sure your computer is on If the power supply to the optical disc drive is disabled by VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the drive eject button located above the numeric keypad Note that it will take a while to eject the drive tray if the optical disc drive is not powered If the drive eject button...

Страница 181: ...e disc see Handling Discs page 146 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the button Press the button once again The volume may have been minimized by the button Press the button several times or keep pressing the button to turn up the volume loud enough to hear sound Right click the volume icon on the taskbar...

Страница 182: ...ing the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package to make sure the region code is compatib...

Страница 183: ...d replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some brands of DVD recordable media do not work ...

Страница 184: ...ator light is lit If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 24 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 33 for more information What should I do if no image is displayed on my TV screen or extern...

Страница 185: ...screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select Personalize and click Display Settings Advanced Setti...

Страница 186: ...r the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Control Center To chan...

Страница 187: ...ick Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 188: ...on If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and ...

Страница 189: ...device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select the desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent t...

Страница 190: ...to close the application window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to ...

Страница 191: ...the button to off The volume may have been turned off by the button Press the button once again The volume may have been minimized by the button Press the button several times or keep pressing the button to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more ...

Страница 192: ...ume may have been turned off by the button Press the button once again The volume may have been minimized by the button Press the button several times or keep pressing the button to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device ...

Страница 193: ...window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If ...

Страница 194: ...ched To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot use the numeric keypad the Num Lk key may not be activated Check if the Num lock indicator light is unlit If the N...

Страница 195: ... Wait for the indicator light on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sur...

Страница 196: ... a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operatin...

Страница 197: ...ound output device connected to the HDMI port or the headphones OPTICAL OUT jack Once you have connected a device to the HDMI port or the headphones OPTICAL OUT jack you need to change the sound output device if you want to hear sound from the device For the detailed procedure see How do I change the sound output device page 197 If you still hear no sound from the sound output device follow these ...

Страница 198: ...k Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab select the optical out or HDMI icon and click Properties 5 Click the Supported Formats tab 6 Click to select the DTS Audio and Dolby Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound ...

Страница 199: ...o save data or images 2 Format the Memory Stick by following the steps in To format a Memory Stick page 69 Your computer may be equipped with two built in flash memory storage drives along with a hard disk drive depending on the model you purchased See the online specifications to find out about your storage device configuration Why can t I save music files onto my Memory Stick Copyright protected...

Страница 200: ...iew video clips that you have recorded with Memory Stick compatible digital cameras Why can t I write data to Memory Stick Some versions of Memory Stick are equipped with an erasure prevention switch to protect data from accidental erasure or overwriting Make sure the erasure prevention switch is off ...

Страница 201: ...et Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a dev...

Страница 202: ...ions Support Options This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled software Sony Support Information page 203 Program Support Information page 207 ...

Страница 203: ...am 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered problems Type a description of the problem and the Knowledge Database searche...

Страница 204: ...ty information is posted on the support web site Click the VAIO Update notice to open the VAIO Support web site and view the information Your computer may be equipped with two built in flash memory storage drives along with a hard disk drive depending on the model you purchased See the online specifications to find out about your storage device configuration ...

Страница 205: ...1 Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the back of the desktop The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The ...

Страница 206: ...rs In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile 800 261 800 From mobile phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Страница 207: ...8 4 SONY PC 888 476 6972 For customers in Canada Web site http www sony ca support Telephone 877 899 SONY 877 899 7669 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premiere Eleme...

Страница 208: ...te http www aol com AOL BlueString America Online Inc For customers in USA and Canada Web site http www aol com AOL Instant Messenger America Online Inc For customers in USA and Canada Web site http www aim com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help ...

Страница 209: ...cture files or by importing pictures from a digital still camera You can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 207 Corel Paint Shop Pro Photo X2 30 Day Trial Corel Corporation Edit enhance and share digital photos For c...

Страница 210: ...omers in USA and Canada Web site http www arcsoft com support Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Office Basic Edition Office Professional Edition Office Small Business Edition Office Ready Microsoft Corp For customers in USA and Canada Web site http support microsoft com ...

Страница 211: ...aying the required fees Microsoft Corp For customers in USA and Canada Web site http support microsoft com 60 Day Trial Version of Microsoft Office The Microsoft Office 60 Day Trial software included with this computer system is intended for evaluation purposes only The software has been installed and you must activate the software before you can use it Product activation procedures will be detail...

Страница 212: ...nline by following the conversion instructions presented during setup and paying the required fees Microsoft Corp OneCare helps keep your PC safe and secure while making your life easier For customers in USA and Canada Web site http support microsoft com 14 Day Trial Version of Napster Napster Inc For customers in USA and Canada Web site http www napster com Protector Suite QL UPEC Inc Protector S...

Страница 213: ...ort Roxio Easy Media Creator 10 Suite Sonic Solutions For customers in USA and Canada Web site http support sonic com SmartWi Connection Utility Sony Electronics Inc SmartWi Connection Utility allows you to easily switch between the various wireless components wireless LAN wireless WAN and Bluetooth technology connectivity that came with your computer For contacts about the software see Program Su...

Страница 214: ...a centralized location that gathers resources to configure your VAIO computer and view your computer s configuration and specifications For contacts about the software see Program Support Information page 207 VAIO Edit Component Sony Electronics Inc VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere Elements on your VAIO computer For contact...

Страница 215: ...rs which store your multimedia files and make them available to other compatible VAIO computers on your wired or wireless network For contacts about the software see Program Support Information page 207 VAIO Movie Story Sony Electronics Inc Bringing pictures and video to life with this simple to use application For contacts about the software see Program Support Information page 207 VAIO MusicBox ...

Страница 216: ...tronics Inc VAIO Content Importer and VAIO Content Exporter are included in this utility software This software enables you to import and export your media files to or from a DVD digital still camera or camcorder For contacts about the software see Program Support Information page 207 Vegas Movie Studio Sony Electronics Inc Professional video audio and DVD creation For customers in USA and Canada ...

Страница 217: ...217 n N Support Options WinDVD for VAIO InterVideo Inc For customers in USA and Canada Web site http www intervideo com jsp Support jsp Telephone 1 800 772 6735 ...

Страница 218: ...ationFree Player SonicStage SonicFlow SmartWi ImageStation ATRAC and ATRAC3plus are trademarks or registered trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerP...

Страница 219: ...rd Association HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective own...

Страница 220: ... 2008 Sony Corporation n ...

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