79
Troubleshooting
Solution
: Try another battery and
charger for the same phone model,
or visit your retailer and ask them
to verify if the battery and charger
are working properly.
Solution
: Make sure the battery is
inserted correctly
.
I cannot use SMS/text messages
on my phone
Possible cause
: Settings are missing
or incorrect.
Solution
: Contact your network operator
to find out the correct SMS service
center setting
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription does
not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Settings are missing
or incorrect.
Solution
or
go to
choose your phone model, then choose
Phone setup – MMS
and follow the
.
I cannot use the Internet
Possible cause
: Your subscription does
not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Internet settings are
missing or incorrect.
Solution
:
or
go to
choose your phone model, then choose
“Phone setup – WAP” and follow the
instructions
.
The phone cannot be detected by
other users via Bluetooth™ wireless
technology
Possible cause
: You have not turned
the Bluetooth™ function on.
Solution
: Make sure that the
Bluetooth™ function is on and visibility
is set to show phone
%
67 To receive
an item
.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable provided
Possible cause
: The cable has not
been properly installed and detected
on your computer. The software that
came with your phone has not been
properly installed on the computer.
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