36
Troubleshooting
You can correct most problems yourself. For more
support go to
, see
the
Important information guide
or contact your network
operator.
The phone turns itself off
Restart the phone or do a master reset.
To restart the phone
1
Turn the phone off and remove the battery cover.
2
Remove the battery and put it back in place.
3
Replace the battery cover and turn the phone on.
To perform a master reset
1
>
>
>
2
Select
to delete your changes
to settings or
to delete your changes to
settings, all contacts, messages, personal data, and
content you have downloaded, received or edited.
3
Select
Remove the SIM card before handing your phone
in for repair.
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