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Troubleshooting
Grey menu options
Grey text indicates a function that is temporarily
unavailable, for example, if a service is not
activated, or if your subscription does not support
the function. Since you cannot send themes,
pictures and sounds that are copyright-protected,
the
menu is sometimes unavailable.
Insert SIM
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card.
insert the SIM card and charge the battery
Insert correct SIM card
The phone is set to work only with certain SIM
cards. Insert the correct SIM card.
SOS calls only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
network operators allow you to call the
international emergency number 112.
No network
There is no network within range or the received
signal is too weak. You have to move to get a
signal that is strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2, and press
Codes do not match
When you want to change a security code (for
example your PIN) you have to confirm the new
code by entering it again. The two codes that you
have entered do not match.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly
three times in a row.
To unblock,
PUK blocked
You entered your personal unblocking key code
(PUK) incorrectly 10 times in a row. Contact your
network operator or service provider.