I cannot synchronise or transfer content between my phone and the
computer, when using a USB cable.
The software or the USB drivers have not been properly installed. Go to
to read Feature guides which contain detailed installation
instructions and troubleshooting sections.
Error messages
Insert SIM
There is no SIM card in your phone or you may have inserted it incorrectly.
See
on page 4.
The SIM card connectors need cleaning. If the card is damaged, contact your network
operator.
Insert correct SIM card
Your phone is set to work only with certain SIM cards. Check if you are using the correct
operator SIM card.
Incorrect PIN/Incorrect PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2 and select
OK
.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 code incorrectly three times in a row.
To unblock, see
Codes do not match
Codes that you have entered do not match. When you want to change a security code, for
example your PIN, you have to confirm the new code. See
No network
•
Your phone is in flight mode. See
on page 40.
•
Your phone is not receiving any network signal, or the received signal is too weak. Contact
your network operator and make sure that the network has coverage where you are.
•
The SIM card is not working properly. Insert your SIM card in another phone. If this works,
it is probably your phone that is causing the problem. Please contact the nearest
Sony Ericsson service location.
Emerg. calls only
You are within range of a network, but you are not allowed to use it. However, in an
emergency, some network operators allow you to call the international emergency number
112. See
PUK blocked. Contact operator.
You have entered your personal unblocking key code (PUK) incorrectly 10 times in a row.
49
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