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Troubleshooting
To use the phone lock
1
From standby select
tab >
>
>
.
2
Select an option.
3
Enter the phone lock code and
select
To unlock the phone
•
Enter your code and select
To change the phone lock code
1
From standby select
> the
tab
>
>
>
.
2
Enter the old code and select
.
3
Enter the new code and select
4
Repeat the code and select
.
IMEI number
Keep a copy of your IMEI (International
Mobile Equipment Identity) number
in case your phone is stolen.
To view your IMEI number
•
From standby press
,
,
,
, .
Troubleshooting
Some problems will require you
to call your network operator.
For more support go to
Common questions
I cannot synchronize with an Internet
service, use the Internet, PlayNow™,
TrackID™, My friends, Java, picture
messaging, email, or blogging
Your subscription does not include
data capability. Settings are missing
or incorrect.
You can download settings using
the setup wizard or by going to
To download settings using the
Setup wizard
1
From standby select
>
> the
>
2
Follow the instructions that appear.
Contact your network operator or
service provider for more information.
This is the Internet version of the User's guide. © Print only for private use.