79
Tr
oub
leshooting
Symptom
Items to check
Solution
Page
Unable to turn
the power on.
Is the battery pack properly installed? Properly install the battery pack.
—
Is the battery pack charged?
Charge the battery pack.
12
Did you hold down
t
for at least
one second?
Hold down
t
for at least one
second.
17
Unable to make
calls.
Is "
" displayed on the screen?
Make a call from a location where
"
" is not displayed.
17
Did you enter the area code when
entering the phone number?
When making a call to a phone other
than a cellphone, fi rst enter the area
code even when both parties are
inside the same city.
26
Is the power turned on?
Hold down
t
for at least one
second.
17
Did you press
T
?
Press
T
.
26
Unable to receive
calls.
Is "
" displayed on the screen?
Move to a location where "
" is not
displayed.
17
Is the power turned on?
Hold down
t
for at least one
second.
17
No reaction when
a key is pressed.
Is the power turned on?
Hold down
t
for at least one
second.
17
Is the keylock set?
Hold down
p
for at least one
second to cancel keylock.
16
Warning tone
sounds, and
power turns off.
There is not enough power remaining
in the battery pack.
Charge the battery pack.
12
Incoming calls
are automatically
answered.
Is the record message set?
Hold down
M
for at least one
second to cancel the record
message.
32
Unable to hear
the other party.
Is the volume during a call set too
low?
Press
u
while you are talking. The
volume during a call will increase.
29
Please visit the au web site for more information.
・
From W53S
⇒
e
(EZ)
→
(EZweb)
→
"Top menu"
→
"
auお客様サポート
"
(au Customer Support)
→
"
調べる
"
→
"
オンラインマニュアル
"
→
"
故障診断Q&A
"
・
From your PC
⇒
(http://www.kddi.com/customer/service/au/trouble/kosho/index.html)
Troubleshooting
