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37
I cannot turn the phone on, what should I do?
Try charging the phone until it has finished charging. Connect the charger
(make sure the power icon on the charger is facing upwards) and charge
the phone for 2.5 hours. The battery icon on the screen may not appear
until the phone has charged for 30 minutes.
What is my phone lock code?
A phone lock protects your phone against unauthorized use. If a different
SIM card is inserted in the phone, the phone lock code has to be entered.
The default phone lock code is
0000
.
What do these error messages mean?
PIN blocked. To unblock, enter your PUK code provided by your
network operator.
You have entered the wrong PIN code 3 times in a row. Unblock the SIM
card with the PUK code provided by your operator. See
on
page 34.
Your SIM card is not inserted correctly or may be damaged or dirty. Try
the following:
1
Remove the SIM card.
2
Clean the connectors on the SIM card and phone with a cloth or a cotton
bud. Check if the SIM card is damaged.
3
Insert the SIM card correctly in the phone.
Contact your network operator if you need a new SIM card.
