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Troubleshooting
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Settings are missing
or incorrect.
Solution
or go
select your region and country, and
choose Phone setup. Then choose
your phone model, click on Read more
under Picture messaging (MMS) and
follow the instructions
.
I cannot use the Internet
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Internet settings are
missing or incorrect.
Solution
or go
select your region and country, and
choose Phone setup. Then choose
your phone model, click on Read more
under Mobile Internet (WAP) and
follow the instructions
.
The phone cannot be detected
by other users using Bluetooth™
wireless technology
Possible cause
: You have not turned
the Bluetooth function on.
Solution
: Make sure that the Bluetooth
function is on and visibility is set to
show phone
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable provided
Possible cause
: The cable has not
been properly installed and detected
on your computer, or the software that
came with your phone has not been
properly installed on the computer.
Solution
: Go to
,
select your region and country, and
choose your phone model. Then
choose Learn more - Getting started.
The guide
Synchronizing with
a computer
contains installation
instructions and a troubleshooting
guide, that may assist you in solving
the problem.
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