This is the Internet version of the user's guide. © Print only for private use.
76
Troubleshooting
Troubleshooting
Why doesn’t the phone work the way I want?
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.
However, if you need to hand in your phone for
repair, please note that you may lose information and
content that you have saved in your phone. You are
advised to make a copy of such information before
handing your phone in for repair.
Master reset
You can return the phone to its original state by
deleting the changes that you have made to settings,
and the content that you have added or edited.
• If you select
, the changes that
you have made to settings will be deleted.
, in addition to your changes
to settings, all contacts, messages, personal data,
and content that you have downloaded, received
or edited will also be deleted.
To reset the phone
1
}
}
the
tab
}
.
2
}
or
}
3
Enter the phone lock code (
0000
or the new
code if you have changed it)
}
.
The phone cannot be switched on
Recharge or replace the battery.
SIM card and charge the battery
.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it may
take up to 30 minutes before the battery icon appears
in the screen.
Menu language
If the screen shows a language that you do not
understand, you can always choose Automatic
(determined by your SIM card) by pressing
8888
in standby. You can always choose English
by pressing
0000
in standby.
If you select
, content such as melodies and
pictures that you have downloaded, received or edited
are also deleted.