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41
Cause
Possible remedy
Not clear, distorted
Poorly fitting earmolds
Consult your hearing
healthcare professional
Earmolds blocked with
ear wax
Clean earmolds. See
“Cleaning your hearing
aids”. Consult your hearing
healthcare professional
Low battery
Replace battery
Plugged microphone
shield
Consult your hearing
healthcare professional
Earmolds falling out of ear
Poorly fitting earmolds
Consult your hearing
healthcare professional
Earmolds not inserted
properly
See “Putting your hearing
aids on your ears”.
Reinsert carefully
Cause
Possible remedy
Weak on the telephone
Telephone not positioned
properly
Move telephone receiver
around ear for clearer
signal. See “Using the
telephone”
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide, contact your
hearing healthcare professional.