Sonoff Basic Скачать руководство пользователя страница 7

5. Problems and solutions

Read the detailed 

FAQ

  on Itead Smart Home Forum. If below answers can’t solve

your problem, please submit a feedback on eWeLink.

1. My device has added successfully but stays “Offline”.

Answers: The newly added device need 1-2 min to connect to your router and the
Internet. If it stays offline for a long time, please judge the problem by the green led
status:

1.1. Green led quickly blinks one time and repeats, which means device failed to
connect to the router. The reason may be you have entered wrong WiFi password or
your device is too far away from the router, which causes a weak WiFi signal. The
device can not be added to the 5G-wifi-router, only the 2.4G-wifi is OK. At last, make
sure that your router is MAC-open.

1.2. Green led slowly blinks one time and repeats, which means the device has
connected to router and server but failed to be added to the device list. Then power
on the device again, if it still not working, just add the device again.

1.3. Green led quickly blinks twice and repeats, this means the device has connected
to the router but failed to connect to the server. Then please confirm your WiFi
router works normally.

2. Why the APP can’t find the device in pairing status?

Answers: That’s because of your phone’s cache. Please close the WLAN of your
phone then open it after a minute. At the same time, please power off the device if
you can, then power up to try again.

3. My WiFi is expired, can I connect the devices to LAN?

Answers: the Sonoff Basic and Sonoff RF support to be controlled by LAN(Update in
15/10/2017, LAN function has been stopped).

Содержание Basic

Страница 1: ...E Hi welcome to use Sonoff Basic or Sonoff RF 1 Download eWeLink app Search eWeLink in APP Store for iOS version or Google play for Android version 2 Follow below wiring instruction to connect the device Input Output N N L L ...

Страница 2: ...e led blinks like this a If the device firmware is 1 6 0 or higher please select Quick Pairing Mode TOUCH Otherwise it will fail to add the device Click Next b If the firmware of above models is lower than 1 6 0 please select Compatible Pairing Mode AP icon click Next iOS users should go to Phone Setting WiFi connect the WiFi begins with ITEAD enter default password 12345678 Go back to eWeLink click...

Страница 3: ...ll Offline please close eWeLink and re open 3 433MHz remote control Sonoff RF module For the old models that deliver before June 1st 2018 please learn as below 3 1 Learning For the old models that deliver before June 1st 2018 please learn as below Fast press the black button on Sonoff RF twice the red LED blinks once then press one of the buttons of your RF controller to set pairing for 1 2 second ...

Страница 4: ...The 15th RF button will cover the first button that has been learned 3 2 Clear coding For the old models that deliver before June 1st 2018 please clear as below Fast press the black button on Sonoff RF for three times the red LED is on for 3s that means the RF controller code has been cleaned If you failed to pair please try to clean first For the new models that deliver on and after June 1st 2018 p...

Страница 5: ...k Because if the account you want to share is not online he she will not receive the invitation message How to make it possible Firstly click Share input the eWeLink account phone number or email address you want to share tick the timer permissions edit delete change enable you want to give then click Next The other account will receive an invitation message Click Accept the device has shared succ...

Страница 6: ...he upper right corner of Device List You can set up scenes or smart scenes to trigger on off the device Users should select Click to execute in the condition add different existing devices name the scene and save it 6 Security mechanism One device one owner Other people can not add the devices that have already been added If you want to add your device to another account don t forget to delete it ...

Страница 7: ...At last make sure that your router is MAC open 1 2 Green led slowly blinks one time and repeats which means the device has connected to router and server but failed to be added to the device list Then power on the device again if it still not working just add the device again 1 3 Green led quickly blinks twice and repeats this means the device has connected to the router but failed to connect to t...

Страница 8: ...ed on Press the button but the device does not work Answers The circuit may be broken please send it back for testing Return shipping postage and packaging will be at buyer s expense if the device is damaged by the buyer and the buyer should bear extra repair cost 店 2016年9 30 ...

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