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If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you‘re swapping phones), you can activate on your computer
online or directly on your phone.
Activating an Existing Number using a New Phone
Complete the following steps to activate an existing phone number on your new Sonim XP
STRIKE IS.
Note:
Switch OFF the old phone before you switch ON the new phone.
1. Turn on your new phone. Your phone will automatically attempt Hands-Free Activation.
2. Select
Activate
to start the activation wizard.
3. Follow the onscreen instructions to complete the activation.
4. To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at
1-888-211-4727
for
assistance.
Note:
Do not press the
Power
button while the phone is being activated. Pressing the
Power
button cancels the activation.
Note:
For more information about phone activation, contact Sprint Customer Service by calling
1-888-211-4727
from any other phone.
Setting Up Voicemail Box
When you activate your voicemail box, unanswered incoming calls will be forwarded to your
voice mail. Callers will be prompted to leave a message for you. This feature requires you to
enter a voice mail number provided by your service provider.
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
► To set up the voice mail box, select
Menu
(left selection key) >
Messaging
>
Voice
. Enter the number provided by your service provider and select
Save
. This number
should be used when you want to listen to your stored voice mail messages.
You can also press and hold the voicemail key (
) to setup and configure your voicemail box.
Note: Voicemail Password
– It is recommended that you create a password when setting up
your voicemail to protect against unauthorized access. Without a password, anyone who has
access to your phone is able to access your voicemail messages.
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