
SonicWall
SonicOS
6.2
Upgrade
Guide
14
SonicWall
Support
Technical
support
is
available
to
customers
who
have
purchased
SonicWall
products
with
a
valid
maintenance
contract
and
to
customers
who
have
trial
versions.
The
Support
Portal
provides
self
‐
help
tools
you
can
use
to
solve
problems
quickly
and
independently,
24
hours
a
day,
365
days
a
year.
To
access
the
Support
Portal,
go
to
.
The
Support
Portal
enables
you
to:
•
View
knowledge
base
articles
and
technical
documentation
•
View
video
tutorials
•
Access
MySonicWall
•
Learn
about
SonicWall
professional
services
•
Review
SonicWall
Support
services
and
warranty
information
•
Register
for
training
and
certification
•
Request
technical
support
or
customer
service
To
contact
SonicWall
Support,
visit
.
To
view
the
SonicWall
End
User
Product
Agreement,
go
to:
.
Select
the
language
based
on
your
geographic
location
to
see
the
EUPA
that
applies
to
your
region.