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miniBTE USER GUIDE

Troubleshooting

If you are having trouble with your hearing aid, check

this guide to quickly find a possible solution:

Problem

Solution

No Sound

Battery may be low or dead

Replace battery

Start up delay is on

Wait a few seconds for device to

turn on

Hearing aid may not be on

Turn on the hearing aid

Volume may be turned down

Move Volume Control wheel up

Battery may be wet

Remove and dry battery

Sound tube or ear hook may be

blocked or tubing pinched

Clear sound port or contact

hearing healthcare provider

Not Loud Enough

Battery may be low or dead

Replace battery

Volume may be turned down

Move Volume Control wheel up

Hearing aid may be loose

Remove and reinsert your earmold

Sound port or ear hook may be

blocked

Clear the sound port or contact

hearing healthcare provider

Program settings not optimum

Contact hearing healthcare provider

You may have excessive ear wax Contact hearing healthcare provider
Your hearing has changed

Contact hearing healthcare provider

Содержание VELOCITY miniBTE

Страница 1: ...User Guide VELOCITY miniBTE www sonici com User Guide ...

Страница 2: ...ng Aid Serial Number s Left _______________ Right ______________ Hearing Aid Model s Left _______________ Right ______________ Battery Size s Left _______________ Right ______________ Memory Number Listening Situation 1 2 3 4 ...

Страница 3: ...niBTE Ear Hook 12 Putting On Your miniBTE Sound Tube 13 Removing Your miniBTE Sound Tube 14 The Ear Hook or Sound Tube 15 The Sound Dome 16 Removing Feedback Squeal 17 SmartTones 17 Volume Control 18 Using The Program Button 19 Changing The Battery 20 Direct Audio Input 23 Safety Lock 25 Using the Telephone 26 Warranty 27 Repair 27 Maintenance and Care 28 Troubleshooting 29 Warning to Hearing Aid ...

Страница 4: ...would make my hearing normal are likely to be disappointed and may give up Hearing Aids Can Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Aids Cannot Give you normal hearing Hearing Aids May Not Let you hear very soft sounds Block ALL background noises especially in noisy groups Even people without hearing loss may hav...

Страница 5: ...sations with two or three people at home or in quiet settings Also try having conversations in noisier places like parties restaurants meetings and outdoors Do not forget that some situations are simply too noisy in general even for people without hearing loss So do not get discouraged Consistent use of your hearing aid is strongly recommended In most cases infrequent use does not allow you to obt...

Страница 6: ...sound quality Your hearing aid has been programmed to fit your hearing and communication needs If you feel your program needs to change your hearing healthcare provider can make changes to improve the sound Please review this instruction guide carefully It contains information on the use and care of your hearing aid With proper use and care your hearing aid will improve your connection with the wo...

Страница 7: ...miniBTE USER GUIDE 7 Ear Hook Earmold Tubing Earmold Program Button Battery Door Volume Control Front Microphone Rear Microphone ...

Страница 8: ...SONIC 8 Your miniBTE Hearing Aid Sound Tube Sound Tube Dome Battery Compartment Front Microphone Rear Microphone Sound Port Program Button Retention Lock Volume Control ...

Страница 9: ...miniBTE USER GUIDE 9 nt Serial Number Right Left Indicator Blue Left Red Right ...

Страница 10: ...f open the battery door slightly Fully close the door to turn the device back on Your hearing aid may be programmed to alert you with SmartTones when it turns on or off Your hearing healthcare provider will tell you if this feature is enabled Your hearing aid may also have a power on delay This allows you to insert the aid before it is fully active ...

Страница 11: ...he tube on the earmold Once the two are connected hold the earmold with your thumb and first finger Gently guide it into your ear canal Gently pulling down on your ear lobe with your other hand may help A slight twist may be needed to fit the earmold in your ear When the earmold is in your ear place the hearing aid behind the top part of your ear Do the same thing with the right hearing aid and ea...

Страница 12: ... needed to remove it Do not pull on the tube as it may come out of the earmold Once the earmold is out of your ear remove the hearing aid from behind your ear Reminder Even though they look the same hearing aids are programmed to fit a specific ear right or left Make sure the correct hearing aid is used with the correct earmold Refer to the right left color indicator on page 7 ...

Страница 13: ...to your ear canal The dome should be placed far enough into the ear that the sound tube lies flush with your head When the dome is placed appropriately you will not be able to see the sound tube sticking out when you look directly into a mirror Use your finger to position the retention lock comfortably in the bowl of your ear ...

Страница 14: ...t the hearing aid case from behind your ear Open the battery compartment to turn off the device Important Should the dome become separated from the sound tube and remain lodged in your ear canal after removal of the hearing aid DO NOT attempt to remove the dome yourself Seek immediate care from your hearing healthcare provider or physician ...

Страница 15: ...ewing it 2 Use a damp cloth to clean the outside of the ear hook or sound tube and dome 3 Use the black cleaning rod to push any debris out of the ear hook or sound tube 4 Clean the end of the cleaning rod before withdrawing it from the tube 5 To attach the ear hook or sound tube screw it back onto the hearing aid Note Be careful not to over rotate the ear hook or sound tube ...

Страница 16: ...he dome fit correctly into your ear If the sound tube or the dome irritates your ear in any way and prevents you from wearing your hearing aid please contact your hearing healthcare provider The sound tube and dome should be changed every third month or sooner if the sound tube becomes stiff or brittle The Sound Dome We recommend that your hearing healthcare provider change the domes for you If yo...

Страница 17: ...emove your finger from the program button and from the vicinity of the hearing aid You will hear several bursts of noise After your hearing aid is trained your hearing aid will return to your first listening program SmartTones Event Tone Description Start Up Delay A slow sequence of double beeps Power On A fast sequence of beeps rising in pitch Program Change A sequence of beeps rising in pitch Nu...

Страница 18: ...llows you to turn up or turn down the volume when needed Rotate the volume control wheel up to turn up the volume as needed If you need to lower the volume slowly turn the volume control wheel down Your hearing aid may play a series of SmartTones to let you know when you have reached your best listening setting for volume Important If the volume of your hearing aid is too loud or soft talk to your...

Страница 19: ...equence is 1 2 3 4 1 Your hearing aid may use SmartTones to help you identify which program you are using When you select program 1 you will hear one beep program 2 will emit two beeps and so on Your hearing aid may also have Voice Alerts to help you identify which program you are using When you push the program button the name of the program you are switching to will be announced Note Your hearin...

Страница 20: ...wer off sequence will play and the aid will shut off Place a new battery in the aid to turn it back on If your hearing aid is not in use open the battery door to slow the battery use Always remove the battery if your aid is not in use for long periods Battery Type Stainless steel zinc air batteries are recommended Your hearing aid uses a 13 battery Change Batteries Regularly Below is a table desig...

Страница 21: ...ent with your fingernail 2 Rotate the compartment until the opening in the battery retaining ring points directly away from the body of the hearing aid 3 Remove the battery by lifting the exposed edge of the battery out of the retaining ring The battery may spring out of the retaining ring Be careful not to lose it ...

Страница 22: ... keep the compartment from moving 2 Insert a new battery by pushing it securely into the opening of the retaining ring 3 Once the battery snaps firmly in the retaining ring rotate the retaining ring back into the battery compartment 4 Cup your hand around the hearing aid A whistling or squealing sound means the battery is working ...

Страница 23: ... reduce stress in noisy environments Attaching the DAI Boot Slip the DAI boot over your miniBTE as shown When it is fully seated you will feel it click into place Insert the Euro plug of the assistive listening device cable into the DAI boot Note When the DAI is connected to AC powered equipment this equipment must comply with IEC 60601 or equivalent safety standards DAI Boot Euro Plug ...

Страница 24: ...DAI boot is attached You access these programs with your program button just as you would any other listening programs Refer to the chart on the inside cover of this User Guide to determine the programs that use the DAI feature Your hearing healthcare provider may have configured your hearing aid to automatically switch to your first DAI program when the DAI boot is attached If you attach the DAI ...

Страница 25: ...or has been designed with a locking bolt to deter children from accessing the battery With the battery door fully closed use a small screwdriver or similar tool to slide the lock up into the slot This will prevent the battery door from opening until you slide it back down again ...

Страница 26: ...p and or back to find the position that gives the best sound Your hearing aid may have an Auto Telephone feature which automatically switches to the Telephone program when a phone is placed next to your hearing aid If the Auto Telephone feature does not automatically engage the magnetic field in your phone may not be strong enough A small magnet was included with your hearing aid Place the magnet ...

Страница 27: ...s are not covered under the warranty Loss and damage due to misuse abuse accidents tampering or negligence are not covered under the warranty If your hearing aid malfunctions it must be serviced by an authorized Sonic service representative or your warranty may be voided Note Your hearing healthcare provider may charge a service fee for processing warranty repairs Repair Refer to the back cover of...

Страница 28: ... battery when storing the hearing aid for long periods When changing the battery work over a table or countertop to keep the aid and battery from dropping Use a soft brush to clean difficult to reach areas Do not drop the hearing aid Do not expose to moisture or submerge in water Avoid harsh temperatures including excessive heat Avoid wearing your hearing aid while applying hair spray Consult your...

Страница 29: ...emove and dry battery Sound tube or ear hook may be blocked or tubing pinched Clear sound port or contact hearing healthcare provider Not Loud Enough Battery may be low or dead Replace battery Volume may be turned down Move Volume Control wheel up Hearing aid may be loose Remove and reinsert your earmold Sound port or ear hook may be blocked Clear the sound port or contact hearing healthcare provi...

Страница 30: ...ring healthcare provider Program settings not optimum Contact hearing healthcare provider Intermittent Sound Battery may be low or dead Replace battery Sound port may be blocked Clear sound channel or contact hearing healthcare provider There may be poor battery contact Contact hearing healthcare provider Too Much Bass Vent may be plugged or blocked Clean vent or contact hearing healthcare provide...

Страница 31: ...burglary alarms room surveillance systems radio equipment mobile telephone etc will not damage the hearing aid They could however momentarily affect the sound quality or create strange sounds in the hearing aids Do not wear the hearing aids in mines or other explosive areas unless those areas are certified for hearing aid use Keep the hearing aids away from children under the age of 3 since they c...

Страница 32: ...ull benefit from your aid Your hearing healthcare provider can also assist you in other hearing improvement techniques The use of a hearing aid is only part of hearing rehabilitation Your hearing aid may need to be supplemented by auditory training and instruction in speech reading No hearing aid completely restores normal hearing ...

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Страница 35: ... with the requirements of the Directive 93 42 EEC of the Council of the European Communities concerning medical devices MDD This is certified by applying this marking Declarations of conformity are available at Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 ...

Страница 36: ...all Australia only 1800 639 263 International Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 France Sonic France Parc des Barbanniers 3 allée des Barbanniers CS 40006 92635 Gennevilliers cedex 33 1 41 88 00 88 Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 USA 1 888 423 7834 Germany Sonic Hörgeräte G...

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