20
SONIC INNOvAtIONS
Problem
Solution
Whistling or Feedback
(see Reducing Feedback/Squeal)
Sound dome not inserted properly
Re-insert sound dome
You may have excessive ear wax
Consult your hearing healthcare
provider
Program settings not optimum
Consult your hearing healthcare
provider
Sound is Distorted or Not Clear
Battery may be low or dead
Replace the battery
Sound dome not inserted properly
Re-insert sound dome
There may be poor battery contact Consult your hearing healthcare
provider
Program settings not optimum
Consult your hearing healthcare
provider
Battery Door Won’t Close
Battery not positioned correctly
Make sure the battery is properly
positioned in the battery compartment.
The “+” side must face the battery door.
Debris in the battery
compartment
Remove the debris before inserting the
battery
Battery Stuck in Aid
Battery may be jammed
Use the magnet end of the cleaning
brush to remove the battery
Battery may be rusted
Use the magnet end of the cleaning
brush to remove the battery and replace
Static Noise
You may be close to
electromagnetic fields (such as
digital or cellular telephones)
Move away from the field
Battery may be low or dead
Replace battery
There may be poor battery contact Consult your hearing healthcare
provider