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sonic · PEP

Problem

Possible cause

Solution

Instrument

whistles

or squeals

Instrument not inserted correctly

Re-insert instrument

Ear wax accumulation in ear canal

Consult your hearing care provider or physician

Instrument may be too loose

Consult your hearing care provider

Tubing may be split or

improperly connected

Consult your hearing care provider

No volume, level

too soft or

humming noise

Instrument may not be turned ON

Check that the battery door is closed completely

Battery may be dead

or inserted wrong way

Insert a fresh battery

Volume level too soft

Increase volume level with control on instrument

Instrument may be in telecoil position

Check to make sure you are in the intended program

Ear wax accumulation in ear canal

Consult your hearing care provider or physician

Battery contacts may be dirty

or corroded

Open and close the battery door several times or

clean the battery contacts carefully with a dry Q-tip

Instrument sound outlet may

be blocked or corroded

Check the tubing and earmold or dome for moisture

or wax blockage

Microphone sound inlet may

be blocked

Consult your hearing care provider, do not try

to clean this yourself

Your hearing loss may

have increased

Consult your hearing care provider

Common Problems and Solutions

Содержание PEP

Страница 1: ...pep pep User Guide Behind the Ear Hearing Instruments ...

Страница 2: ......

Страница 3: ...del Left Right Battery Size 13 Listening Listening Program Environment 1 2 3 Multi Control Buttons Volume and Program Change r Right r Left Program Change Only r Right r Left Volume Change Only r Right r Left Disabled r Right r Left Preferred Telephone Ear r Right Ear r Left Ear r Either ...

Страница 4: ...hin Tube 15 Putting ON Your Hearing Instrument with Earhook 16 Taking OFF Your Hearing Instrument with Earhook 17 Putting ON Your Hearing Instrument with Thin Tube 18 Taking OFF Your Hearing Instrument with Thin Tube 19 Turning Your Hearing Instrument ON and OFF 20 Changing the Volume 21 Changing the Programs 22 Using the Telephone Coil 23 Using the Telephone 24 Changing the Battery 25 Important B...

Страница 5: ...ning Your Thin Tube and Dome 34 Changing the Dome 35 Changing the Thin Tube 36 Environmental Protection 37 Product Approval Markings and Compliance 38 Cell Phone and Hearing Instrument Compatibility 39 Warranty and Repairs 40 Accessories 41 Common Problems and Solutions 42 Compliance with Requirements for Europe 46 Service 47 ...

Страница 6: ...06 sonic PEP pep ...

Страница 7: ...ogrammed to fit your hearing and communication needs Please read the entire contents of this booklet before using your hearing instruments It contains instructions and important information about the use and handling of your hearing instruments and batteries With proper use and care your hearing instrument will improve your connection with the world around you ...

Страница 8: ... provider Misuse or improper adjustments can result in sudden and permanent hearing loss Hearing instruments will not restore normal hearing or prevent hearing loss resulting from organic conditions Never allow others to wear your hearing instruments They are adjusted for your hearing requirements and may permanently damage another person s hearing Avoid wearing your hearing instrument while playi...

Страница 9: ...vider immediately for modification of the earmold Hearing instruments their parts and batteries should be kept out of reach of infants children and anyone who might swallow these items or otherwise cause themselves injury Take care when changing and discarding batteries to keep them out of reach of infants children persons of mental incapacity or pets Be careful with leaking battery liquid as it i...

Страница 10: ...ctioning without notice Keep this in mind while you circulate in traffic or otherwise depend on warning sounds Traffic or other warning sounds may also be reduced in level by a directional microphone when these sounds are coming from behind you Never insert cleaning tools into the microphone inlet or deeply into the sound outlet This could damage the hearing instruments ...

Страница 11: ...ng Care Provider and Patient Special care should be taken when fitting and using a hearing instrument with maximum sound pressure capability in excess of 132 dB SPL IEC 711 since there may be a risk of impairing the remaining hearing of the patient ...

Страница 12: ...ht they would make my hearing normal are likely to be disappointed and may give up Hearing Instruments Can Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Instruments Cannot Give you normal hearing Hearing Instruments May Not Let you hear very soft sounds Block ALL background noises especially in noisy situations Even pe...

Страница 13: ... two or three people at home or in quiet settings Also try having conversations in noisier places like parties restaurants meetings and outdoors Do not forget that some situations are simply too noisy in general even for people without hearing loss So do not get discouraged Consistent use of your hearing instrument is strongly recommended In most cases infrequent use does not allow you to obtain t...

Страница 14: ...BW_HI Your Pep BTE Hearing Instrument with Earhook 1 1 2 3 4 6 1 Microphones 2 Multi control 3 Direct Audio Input with an optional DAI adapter 4 Earhook 5 Sound outlet 6 Battery door 5 Earmold used with earhook 1 Tubing 2 Sound outlet 3 Canal 4 Helix 5 Vent 1 2 3 4 5 ...

Страница 15: ...in Tube 1 Microphones 2 Multi control 3 Battery door 4 Direct Audio Input with an optional DAI adapter 5 Adapter 6 Sound tube 7 Sound outlet 8 Dome 9 Retention lock 1 1 2 3 4 5 6 7 8 9 Left Right ear marking A color marking inside the battery door can help you distinguish the left and right instruments Red right Blue left ...

Страница 16: ...al twisting slightly to ease the helix portion into place It may help to pull the ear lobe down with the other hand or pull the top of the ear back and up Run your index finger down the skin just in front of your ear If you can touch the helix part of the earmold it is not inserted correctly Gently push it behind the fold of your ear Lift the hearing instrument into place behind your ear Be carefu...

Страница 17: ...sen the helix part of the earmold then use your index finger to remove it Grasp the helix part of the earmold and twist it forward Gently pull the earmold straight out of the ear holding on to the helix part of the mold Important Do not remove the earmold by pulling on the hearing instrument This could disconnect the instrument from the earmold or damage the tubing ...

Страница 18: ... your head Use your finger to push the retention lock comfortably into the bowl of your ear If the sound tube is sticking out from your ear insert the dome further If the retention lock is sticking out it has not been positioned correctly Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira1_BW_HI Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira2_BW_HI Bernafon Veras IFU micro BTE ...

Страница 19: ...e Grasp the bend of the sound tube and gently pull the tube and dome out of your ear Lift the hearing instrument from behind your ear Important Do not remove the sound tube and dome by pulling on the hearing instrument This might disconnect the device from the sound tube ...

Страница 20: ...The hearing instrument will emit one long beep when it starts up To Turn Your Hearing Instrument OFF Before turning off your hearing instrument wipe away any moisture with a soft cloth Then open the battery door slightly until you feel a click Bernafon Veras IFU micro BTE VR_ILU_OnOffFunctionMicroBTE_BW_HI Click ON Click OFF ...

Страница 21: ...er multi control button repeating until you reach the desired loudness level The hearing instrument will beep when you reached the softest setting Note Your hearing instruments automatically return to a pre set loudness level when they are powered on when the battery is low or when the program is changed If you find that you frequently need to turn the volume up or down your hearing care provider ...

Страница 22: ...press about 2 seconds on either the upper or lower button will cause the listening program to change You will hear the same number of beeps as the program you are in each time you push the button When you turn the hearing instrument off and then on it will automatically return to your default listening program program 1 Note Your hearing care provider can customize the behavior of the multi contro...

Страница 23: ... When the telecoil is active you hear directly through the telephone or inductive loop To access the telecoil go to your telecoil program Please see inside the front cover to find out which program is your telecoil program This symbol or a similar sign should be displayed wherever a permanent loop has been installed Note Not all telephones are compatible with the telecoil in your hearing instrumen...

Страница 24: ... Telephone Your hearing care professional can assign a telephone program You can access it by pressing the multi control Refer to the information inside the front cover to find out how your hearing instruments are configured ...

Страница 25: ...ly cause earlier warning beeps Before changing the battery wipe away any moisture with a soft cloth Gently open the battery door but do not force it Remove the used battery Fig 1 Remove the sticker from the new battery Fig 2 Place the battery into the door with the flat smooth side facing up sign Fig 3 Close the battery door securely VR_ILU_BatteryReplacementMicroBTEout_BW_HI Bernafon Veras IFU mi...

Страница 26: ...slit in the bottom of the instrument and push to open Note Do not force the battery door beyond its fully opened position Excessive force can deform the battery door which will reduce its tamper resistant effectiveness Bernafon Veras IFU micro BTE VR_ILU_TamperResitantBatteryDrawerCompactBTE_BW_HI ...

Страница 27: ...immediately with a soft cloth Always remove zinc air batteries before drying your hearing instrument with a drying kit Drying out zinc air batteries shortens their lifetime Used batteries should be returned to your battery supplier or hearing care provider for safe disposal Never dispose of batteries by burning them They may explode and cause injury Never dispose of batteries with household waste ...

Страница 28: ... TV personal stereos etc An FM receiver allows your instrument to receive signals directly from an external wireless FM transmitter Mounting the DAI FM Adapter Open the battery door Slide the adapter onto the hearing instrument Close the battery door Insert the DAI cord or FM receiver into the adapter Bernafon Veras IFU micro BTE VR_ILU_DaiFMAdapterOnMicroBTE_BW_HI ...

Страница 29: ...e the inside front cover of this User Guide for details Caution The safety of hearing instruments with DAI is determined by the external signal source When the DAI is connected to an electrically powered device the equipment must comply with EN 60601 1 1 EN 60065 or equivalent safety standards Memory Number Function 1 Microphone 2 DAI FM Microphone 3 DAI FM only ...

Страница 30: ...move wax that may have accumulated in the wax guard or vent opening if you have a custom earmold Open the battery door fully to allow air to circulate A dry storage kit is recommended to remove any moisture that may have accumulated in the hearing instrument Avoid Heat Humidity and Chemicals Do not expose your hearing instruments to extreme heat by leaving them in the car near a radiator etc Avoid...

Страница 31: ...squito repellent lotions etc Allow drying time before wearing your hearing instruments Protect your hearing instruments by keeping them in the case when you are not wearing them Consult your physician if excessive ear wax skin irritation or a foreign object prevents you from wearing your hearing instrument ...

Страница 32: ... hearing instruments over a soft surface to avoid damage in case you drop them Disconnect the earmold from the hearing instrument by grasping the end of the earhook firmly with one hand and grasping the tubing firmly with the other hand Fig 1 Pull the tubing away from the earhook Gently clean the earmold in warm soapy water Rinse the earmold and allow it to dry completely ...

Страница 33: ...ove any remaining moisture in the tubing Fig 2 When re attaching the earmold to the hearing instrument it is important to position it correctly as shown in figure 1 Bernafon Veras IFU micro BTE VR_ILU_CleaningEarmoldAttachMicroBTE_BW_HI Fig 1 Fig 2 ...

Страница 34: ...earing instrument by pulling it off Use a soft dry cloth or tissue to clean the outside of the thin tube and dome To remove wax from the thin tube insert the cleaning floss into the connector end Push the floss all the way into the sound tube until it comes out through the dome Pull the floss out through the dome and discard it Reattach the thin tube connector to the adapter Important To avoid blo...

Страница 35: ...our hearing care provider Remove the old dome by pulling it off the end of the thin tube With clean fingers push a new dome as far as possible onto the thin tube When attached correctly the dome should touch the plastic ring around the thin tube Caution If the dome is not securely attached to the thin tube it could fall off in your ear canal If this happens please see your medical practitioner ...

Страница 36: ...or brittle it should be replaced Hold the hearing instrument by the adapter and grasp the tube close to the connector Pull firmly to remove the old tube Attach the thin tube by pushing it firmly into the connector Bernafon Veras IFU micro BTE VR_ILU_ExchangingSpiraMicroBTE_BW_HI ...

Страница 37: ...02 96 EC on waste electrical and electronic equipment WEEE Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care provider for disposal ...

Страница 38: ...ments all relevant approval markings are found in this document Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference However some products may emit electromagnetic energy causing unforeseen interference with hearing instruments Examples include induction cooking appliances shop alarm systems mobile phones fax machines personal computers X...

Страница 39: ...tional Standard Methods of Measurement of Compatibility between Wireless Communication Devices and Hearing Aids For example the sum of a hearing instrument with a rating of 2 M2 T2 and a telephone with a rating of 3 M3 T3 would result in a combined rating of 5 According to the standard any combined rating that equals at least 5 would provide normal use a combined rating of 6 or greater would indic...

Страница 40: ...ies tubing domes earmolds etc This warranty is void if a defect is the result of misuse or mistreatment The warranty is also void if the hearing instruments have been repaired by non authorized service personnel Please review the warranty with your hearing care provider and make sure that your warranty card is completed correctly Note Your hearing care provider may charge a service fee for process...

Страница 41: ...t may be purchased to enhance your hearing system Depending on hearing instrument type and local regulations the following accessories are available Cleaning and drying kit DAI FM adaptor Domes for Thin Tube For further information on accessories please contact your hearing care provider ...

Страница 42: ...No volume level too soft or humming noise Instrument may not be turned ON Battery may be dead or inserted wrong way Volume level too soft Instrument may be in telecoil position Ear wax accumulation in ear canal Battery contacts may be dirty or corroded Instrument sound outlet may be blocked or corroded Microphone sound inlet may be blocked Your hearing loss may have increased Common Problems and S...

Страница 43: ... battery Increase volume level with control on instrument tion Check to make sure you are in the intended program l Consult your hearing care provider or physician Open and close the battery door several times or clean the battery contacts carefully with a dry Q tip Check the tubing and earmold or dome for moisture or wax blockage Consult your hearing care provider do not try to clean this yoursel...

Страница 44: ...oblem Possible cause Whirring noise fading weak or motor boating sounds Battery contacts may be dirty or corroded Moisture in hearing instrument Low battery Instrument switches from ON to OFF periodically Low battery ...

Страница 45: ...and close the battery door several times or clean the battery contacts with a dry Q tip Place hearing instrument in Dry Instrument pack Remove battery first Consult your hearing care provider Insert a fresh battery Insert a fresh battery ...

Страница 46: ...e with the requirements of the Directive 93 42 EEC of the Council of the European Communities concerning medical devices MDD This is certified by applying this marking Declarations of conformity are available at Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 124405 UK ...

Страница 47: ... previous pages correct a problem you may have with your hearing instrument contact your authorized Sonic service representative Do not attempt to service your hearing instruments yourself or your warranty may be voided Place stamp with dispenser name and address here ...

Страница 48: ...all Australia only 1800 639 263 International Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 France Sonic France Parc des Barbanniers 3 allée des Barbanniers CS 40006 92635 Gennevilliers cedex 33 1 41 88 00 88 Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 USA 1 888 423 7834 Germany Sonic Hörgeräte G...

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