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SONIC · BLISS CHARM
Problem Possible cause Solution
Instrument
whistles
or squeals
Instrument not inserted correctly Re-insert instrument
Earwax accumulation in ear canal Consult your hearing care provider or physician
Instrument may be too loose Consult your hearing care provider
No volume, level
too soft or
humming noise
Instrument may not be turned ON Check that the battery door is closed completely
Battery may be dead
or inserted wrong way
Insert a fresh battery
Volume level too soft Increase the volume level with the Volume Control
on the instrument, or with the RC-P or SoundGate
(if available)
Instrument may be in telecoil
position
Check to make sure you are in the intended program
Earwax accumulation
in ear canal
Consult your hearing care provider or physician
Battery contacts may be dirty
or corroded
Open and close the battery door several times or
clean the battery contacts carefully with a dry Q-tip
Sound outlet may be blocked
or corroded
Check the sound outlet and change the filter
if you can see that it is clogged
Microphone opening may be
blocked
Consult your hearing care provider, do not try
to clean this yourself
Your hearing loss may have
increased
Consult your hearing care provider
Common Problems and Solutions
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