Soma Networks SOMAport R3.0, Руководство по установке

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30
F
INDING
C
AUSES OF
C
OMPUTER
P
ROBLEMS
Look up the problem you are experiencing and follow the suggested
actions. If the recommended actions do not fix the problem, call your
service provider.
Problem Possible causes Action
You cannot
connect to the
Internet
Network settings for an Ethernet
connection are incorrect.
See “Ethernet Network Settings are
Incorrect” on page 41.
Signal has been dropped. Unplug the SOMAport and plug it back
in again.
SOMAport is not receiving power. See “The SOMAport is Not Receiving
Power” on page 34.
SOMAport experienced a fault
condition during startup.
See “There is a Fault Condition” on
page 33.
No connection between the
computer and the SOMAport.
See “There is a Problem with the
Ethernet or USB Cabling” on page 35.
You are using Internet Explorer and
the LAN settings are not properly
configured.
See “Internet Explorer LAN Settings
are Incorrect” on page 40.
Signal is weak. See “The Signal is Weak” on page 32.
It takes a long
time to open a
Web page
Internet congestion. Try again.
Signal is weak. See “The Signal is Weak” on page 32.
Cable connecting the computer to
the SOMAport is damaged.
Replace the cable.
Your network interface card (NIC) is
in full-duplex mode. (This applies
only if your SOMAport is directly
connected to the NIC of your
computer, rather than through a
hub.)
Use the appropriate system control to
change the duplex setting of your NIC
to half-duplex. Refer to the
documentation for your operating
system.
Making a wireless
Internet
connection is
prevented by old
dial-up default
Computer is set up to connect to the
Internet via dial-up by default.
See “The Computer Uses an Old Dial-
Up Connection” on page 38
You cannot send
email
SMTP server associated with your
existing email account is not
accessible.
Use a Web account, such as yahoo,
for sending and receiving messages.
sp3.book Page 30 Thursday, July 22, 2004 3:21 PM