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16.
Warranty
All SOLZAIMA boilers have a 2 (two) year warranty, starting from the invoice issue
date. In order for your warranty to be valid, you must keep the invoice or receipt of
purchase throughout the warranty period.
The warranty applies only to defects in materials or manufacture.
Exclusions:
The type of fuel used and how the unit is handled are beyond SOLZAIMA's control,
so any parts in direct contact with the flame, such as the ash grates, as well as the
refractory coating wear, are not covered by this warranty;
The sealing ring is not included in the warranty;
The installer bears full responsibility for all problems and/or defects resulting from the
installation process;
Costs incurred from moves, transport, labour, packaging, disassembly and
immobilisation of the unit incurred during warranty operations shall be borne by the
purchaser;
Any malfunctioning caused by mechanical or electrical parts not supplied by
SOLZAIMA and which are prohibited under the instructions governing heating
appliances are not covered by this warranty;
