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18

OPERATION IN CASE OF EMERGENCY

In the event of an emergency you should:
• 

Switch off all controls.

• 

Switch the washing machine off at the power point or at the fuse box.

• 

Call the Residentia Support Team on 1300 11 HELP (4357).

 
Some minor faults can be fixed by referring to the instructions given in the Troubleshooting section
below. There is also a self-help section online at https://support.residentiagroup.com.au/

DESCRIPTION

INSPECTION ITEMS

No washing

• 

If the power is off or the fuse is burned out.

• 

If the power supply voltage is too low.

• 

If the water amount reaches to the required water level. (The washer will not work 
if the water amount does not reach the required water level)

• 

If it is set to "Delay" washing mode. (It will only start to work until the reservation 
time reached)

No water flows in

• 

If the power is off or the fuse is burned out.

• 

If the water supply is cut off or the water pressure too low.

• 

If the inlet hose is properly connected and the water tap is opened.

• 

If the filtering screen of inlet valve is blocked by dirt.

• 

If the coil of inlet valve is damaged. (The slight electromagnetic sound is normal 
phenomenon when the inlet valve is switched on)

• 

If the "Start / Pause" button is pressed after the power switch is pressed.

Abnormal draining

• 

If the water drain hose is placed very high.

• 

If the end of water drain hose is sealed in pond.

• 

If the internal rubber ring of drain valve is blocked by dirt.

Abnormal spin

• 

If the door lid is closed.

• 

If all clothing piled largely at one side of barrel or the clothing is 
excessively placed.

• 

If the washer is not placed in stable condition or it is placed in inclination state. 
(The ground is not flat).

• 

If the motor belt is loosened.

NOTE!

• 

If checking any of the above causes are not easily resolved or you cannot resolve the fault by yourself:

• 

Turn the washing machine off by pressing the “Power” button.

• 

Switch off the appliance at the power outlet and remove the plug.

• 

Call the Residentia Group support team on 1300 11 HELP (4357).

WARNING!

Never dismantle the washing machine.

Troubleshooting

Содержание GGSTLW120RC

Страница 1: ...E S S E N T I A L S F O R L I F E User Manual MODEL S GGSTLW70RC GGSTLW90RC GGSTLW120RC V 1 3 0421 Top Load Washing Machine ...

Страница 2: ...ce please record the following information which can be found on the rating plate and the date of purchase which can be found on your sales invoice STORE DETAILS STORE NAME ADDRESS TELEPHONE PURCHASE DATE PRODUCT DETAILS MODEL NO SERIAL NO ...

Страница 3: ... 20 Technical Specifications 21 Attach Your Receipt 22 Warranty Information Customer Care Sôlt recommends the use of original spare parts When contacting our customer service team please ensure that you have the following information at hand which can be found on your appliances rating plate Model Number Serial Number T 1300 11 4357 E support residentiagroup com au ...

Страница 4: ...This page is intentionally left blank ...

Страница 5: ...our appliance when cleaning our Support Team are here to help You can use our online Support Centre at anytime by visiting http support residentiagroup com au or you can contact us via calling us on 1300 11 HELP 4357 It is important that you read through the following use and care manual thoroughly to familiarise yourself with the installation and operation requirements of your appliance to ensure...

Страница 6: ... dangerous situation which may result in slight or minor injuries WARNING POTENTIAL ELECTRIC SHOCK This appliance is for indoor use only Do not position washing machine in a humid place Do not insert your hands into running spin dry tub If the spin dry tub does not stop within 15 seconds after opening the cover please stop using the machine and have it repaired Before performing any maintenance on...

Страница 7: ...close the door with excessive force Do not wash carpets OPERATING THE APPLIANCE Before washing the clothes at first time the product should be operated in one round of the whole procedures without the clothes inside Do not wash flammable and explosive or toxic solvents Do not use gasoline and alcohol etc as detergents Please only select the detergents suitable for machine washing especially for dr...

Страница 8: ...ent Box Your Washing Machine ACCESSORIES NOT SHOWN BUT ALSO INCLUDED 1 User Manual 1 Quick Start Guide NOTE If the drain hose is already installed on the machine then there is no spring clamper and drain hose in the accessories The images in this user manual are for reference only Your appliance may appear differently Cold Water Supply Hose Hot Water Supply Hose Upper Drain Hose Cabinet Baseboard ...

Страница 9: ...ure that the product should not stand on the power cord Before installing the machine the location must be 1 Rigid dry and a level surface 2 Avoiding direct sunlight 3 Sufficient ventilation 4 Room temperature is above 0 C 5 Kept far away from the heat resources such as coal or gas UNPACKING THE WASHING MACHINE WARNING Packaging material e g Films Styrofoam can be dangerous for children There is a...

Страница 10: ...s too long do not force it into washing machine as it will cause abnormal noises Use an upper drain system to place the end of drain hose LEVELLING THE WASHING MACHINE WARNING The lock nuts on all four feet must be screwed tightly against the housing 1 Check if the legs are closely attached to the cabinet If not please turn them to their original positions tighten the nuts 2 Check alignment of the...

Страница 11: ...hread tap with threads and inlet hose e Press slide bushing insert inlet hose into connecting base b Loosen four bolts special tap for washing machine f Connection finished c Set connecting base on tap and tighten bolts evenly g After connection and installation check if there is water leakage d Tighten clamp nut Screw tap Special washing machine tap 2 Connection between screw tap and inlet hose ...

Страница 12: ...any program Normal program is recommended Press the Start Pause button on the appliance Allow the program to complete its full cycle Your machine is now ready for use PREPARATION PROCEDURE FOR WASHING YOUR LAUNDRY NOTE If default is selected step 3 4 can be skipped AFTER WASHING The appliance will sound an alert after washing cycle is complete and the power supply will be powered off automatically...

Страница 13: ...thes in the drum by hand manually When washing a single item we recommend adding one or two more laundry items to your load to avoid the machine from being unbalanced allowing for a smooth undisrupted cycle and a smooth draining process When the lid is opened during machine operation the alert will sound continuously If the lid is opened for more than 1 hour the machine will shut down automaticall...

Страница 14: ...l lock all buttons except Power 7 SOIL LEVEL Select this button based on the amount of soiling of your laundry There are four levels to choose from Light Normal Medium and Heavy This option is not available for the Rinse Spin and Drain Spin programs 8 DELAY After choosing a program press the Delay button to choose a delayed start time Press Start to commence the delay operation The end time will b...

Страница 15: ...N SPIN Only the drain and spin cycle is performed TUB CLEAN It is recommended to run the Tub Clean program monthly to improve the quality of your washing outcome water quality and drain flow Tub Clean will target the washing powder residue inside and outside the barrel PERSONALISED WASHING PROGRAM SETTINGS Users can select washing program according to laundry needs setting rinsing cycle amounts wa...

Страница 16: ...alcohol solvents or chemical products etc CLEANING THE INLET FILTER NOTE Inlet filter must be cleaned if there is less water Washing the filter in washing machine 1 Screw off the inlet pipe from the rear of the machine 2 Pull out the filter with long pliers and reinstall it back after being washed 3 Use a brush to clean the filter 4 Reconnect the inlet pipe Lint filter clean 1 There is a built in ...

Страница 17: ...ing to hole plates otherwise water may leak Some machines don t have emergency drain hose so step 2 and step 3 can be skipped Rotate lower cover cap directly to make water run into basin When the appliance is in use and depending on the program selected there can be hot water in the pump Never remove the pump cover during a wash cycle always wait until the appliance has finished the cycle and is e...

Страница 18: ...let hose is properly connected and the water tap is opened If the filtering screen of inlet valve is blocked by dirt If the coil of inlet valve is damaged The slight electromagnetic sound is normal phenomenon when the inlet valve is switched on If the Start Pause button is pressed after the power switch is pressed Abnormal draining If the water drain hose is placed very high If the end of water dr...

Страница 19: ...E2 displays Alarm for water drain has not finished Check the water level sensor and drain pump E3 displays Alarm for lid not closed before wash and spin Close the lid Press Start button E4 displays Alarm for washing stay at one side Manually balance clothes in the barrel by hand Other If problems still occur please contact the support team ...

Страница 20: ...ERGY EFFICIENCY TEST PROGRAM GGSTLW70RC During Normal washing program Wash Temp is Warm Water Level is High Soil Level is Heavy is recommended for a normally soiled cotton load GGSTLW90RC During Normal washing program Wash Temp is Warm Water Level is Medium Soil Level is Heavy is recommended for a normally soiled cotton load GGSTLW120RC During Normal washing program Wash Temp is Warm Water Level i...

Страница 21: ...21 Attach your receipt to this page ...

Страница 22: ...Appliance during the Warranty Period g Warranty Period means i where the Appliance is used for personal domestic or household use i e normal single family use as set out in the instruction manual the Appliance is warranted against manufacturing defects for 24 months following the date of original purchase of the Appliance h you means the purchaser of the Appliance not having purchased the Applianc...

Страница 23: ... to which it relates and the relationship between you and Residentia Group are governed by the law applicable where the Appliance was purchased 9 To the extent permitted by law Residentia Group excludes all warranties and liabilities other than as contained in this document including liability for any loss or damage whether direct or indirect arising from your purchase use or non use of the Applia...

Страница 24: ...T 1300 11 4357 E support residentiagroup com au E S S E N T I A L S F O R L I F E An initiative by Residentia Group www solt house ...

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