Solinst Canada Ltd. 35 Todd Road, Georgetown, Ontario Canada L7G 4R8 www.solinst.com
E-mail: [email protected] Tel: +1 (905) 873-2255; (800) 661-2023 Fax: +1 (905) 873-1992
(#115723) (Page
4
of
4
)
Troubleshooting
SYMPTOM
CAUSE
REMEDY
Will not power on /
Display is blank
Contrast of the Control Unit is too
low.
If the Probe makes the normal “popping” sound when powered on, but nothing
is displayed, check the contrast of the Control Unit screen. You may be able
to see the screen in a different lighting condition to adjust it. If this still does
not work, a hard reset can be done by removing one of the AA batteries and
waiting a few minutes before reinstalling.
Control Unit needs a reset.
Remove the Probe connector, reconnect and try again.
Batteries need replacing.
Replace the 6 AA batteries in the Control Unit.
Powers up, but no Probe
“pop”
A bent connector pin, damaged
cable or Probe.
Check the Probe cable connection first, then contact Solinst for more options.
Erratic depth, an asterisk
beside the depth
reading, or reads “Depth*
Searching” for more than
15 seconds.
Probe not connected properly, a bent
connector pin, damaged cable or
Probe.
If there is no Probe “pop’ heard, check the Probe cable connection first, then
contact Solinst for more options.
The well is not closed tightly enough. Ensure the well is closed and that there is a good seal around the Probe.
There is perforated casing,
incomplete inner casing, excessive
pump noise.
Try using a drop tube, or adjusting the parameter settings.
The maximum or minimum range
settings are not set properly.
Try resetting the parameters.
Other parameters or settings are
incorrect.
Try a Factory Reset.
The depth reading seems
too small.
You set the minimum range too
small.
Try adjusting the minimum range parameter.
There is an obstruction or opening in
the well.
Set a minimum range to ignore the obstruction or opening at that depth.
Display reads “no probe” Probe not connected properly, a bent
connector pin, damaged cable or
Probe.
Check the Probe cable connection first, then contact Solinst for more options.
Maintenance
Batteries and power:
The 6 AA batteries should be replaced
at 6.5 V. Old batteries should be removed as soon as possible to
prevent damage from leaking. To access the batteries, undo the
screw from the back of the Control Unit and remove the battery
cover and batteries. Ensure the new batteries are installed in the
correct polarity, as labeled. Do not kink or damage the ribbon
cable inside the Control Unit and be careful when reinstalling
the battery cover.
If the Control Unit is going to be stored for longer than a two
month period, the 6 alkaline batteries should be removed to
avoid any potential leakage.
Factory Reset:
It is good practice to perform a Factory Reset
before starting a new application, or at a minimum, once a
month. A Factory Reset will default measurements to Metric.
