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If you’re having problems sharing programs between your receivers, or if you’re
having problems with on-demand content, you might want to try some quick
diagnostic steps.
Check to make sure you have internet on your computer or other devices.
The first
thing to check is whether or not your internet is down. If it is, you have another whole
problem.
Check the CCK and any DECAs for green lights
The CCK and all DECAs in your home
should have nothing but green lights, and all lights should be lit. An unlit light means
something’s not connected, and a yellow light
means a bad connection.
If it’s just one receiver,
problem goes away.
Try resetting the network settings
receivers using {MENU}, Settings&Help,
Settings, Network Setup... then highlight
“Restore Defaults” then “Connect Now.”
If it doesn’t work, you will get additional
information that may help you take the
next step.
Note that the maximum distance
between any two devices on your coax
network is less than 250’. If you have
receivers that are further away than
that, it may not be possible to connect
them. Check our
troubleshooting tips.
IF YOU’RE HAVING PROBLEMS...
