If none of the above is working, press and hold the on/off button for 3 seconds to
reset the Solarbank. You will need to tell your phone to ‘forget this device’ in order to
re-establish a connection between your device and your Solarbank.
If you are having trouble connecting, it’s possible your friend has already
connected. If this is the case, turn bluetooth off on the other device, turn
bluetooth on with the desired device. Power the Solarbank down by
holding power button for 2 seconds. Then after it is off, turn back on by
pressing the power button down for 2 seconds again. If it does not
connect automatically, go to the Bluetooth settings on the desired device,
and connect by manually pressing to connect to ‘Solarbank by Solgaard’.
TROUBLESHOOTING CONNECTION ISSUES
Factory reset
