7
TROUBLESHOOTING
PROBLEM
SOLUTION
The purifier is not turning on and the indica-
tor light is off.
•
Make sure the car is started.
•
Make sure the plug is connected to the car cigarette
lighter socket.
•
Check the power cord and make sure it is connected
properly.
•
Make sure the lid is covered properly.
The purifier fan doesn
’
t work
•
Check the power cord and make sure it is connected
properly.
•
Check if there is any obstacles blocking the air intake
and air outlet.
•
Check if the filter is installed properly.
Power button doesn't work
•
Check the power cord and make sure it is connected
properly.
•
Please contact customer service at (877)
-
976
-
5387
Replacement filter is not applicable
•
Make sure a SoleusAir replacement filter is used.
•
Check if the filter is installed properly.
•
Make sure the packing plastic bag is removed.
•
Make sure there is no objects blocking filter placement.
The air volume is getting obviously smaller
•
Check if there is any obstacles blocking the air intake
and air outlet.
•
Clean or replace the filter.
The indicator flashes in red continuously
•
Check if there is any obstacles blocking the sensor.
•
Clean the sensor area.
•
If the indicator is still flashing red, please contact cus-
tomer service at (877)
-
976
-
5387
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