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P a g e
Frequently Asked Questions
Q: My LCD show 0 Watts but the sun is out?
A:
1.
The water in the storage tank is up to temperature.
Dependant on the factory set temperature 60
0
C or 70
0
C.
2.
During periods of low light intensity such as, early morning, late evening or
in dark cloud the main array may not be able to produce the minimum
amount of power needed. The controller requires a stable 250 Watts to be
available when the element is energized to commence heating. The green
heating light will flick approximately every 25 seconds as the controller is
testing the amount of power available from the array.
Q: The heating light has been on all day but there is no hot water at the end
of the day?
A:
1. The hot water produced has been consumed during the day.
2. If the display is showing 0 Watts with the heating light on there may be a
fault with the element or the over temperature cut out. Please contact your
installer.
Q: Run out of hot water or warm water only.
A:
1.
The hot water produced has been consumed during the day.
2.
Not enough solar input during the day. Ensure booster is connected and
the AC boost timer settings are correct for the household demand or
season.
