Appendix A: Errors and Troubleshooting
SolarEdge Installation Guide - MAN-01-00060-2.6
54
Error Codes
The error code numbers may differ depending on the type of inverter (single or three phase) as described in the table
below.
The error messages include an error number and a description in the following format:
C oded XXX error
XXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXX
An error message is displayed for 30 seconds after which the inverter waits the necessary time to reconnect and
restart. Meanwhile, the LCD displays the reactivation message and the time remaining reconnection.
WARNING !
All warnings and cautions in this manual must be observed when troubleshooting errors.
Error
# single
phase
AC # Error
LCD Message
Description
help
N / A
1-4
wind down. #
One of the fans is not working
Check
Check
- Three-phase UPS on page 42 (a replacement kit is
- Three-phase UPS on page 42 (a replacement kit is
4, 5, 8,
12, 18-23,
39, 42, 45
45, 48, 50-53,
94, 108-
111,113
software error
Internal software error
If the error persists, contact SolarEdge
support.
N / A
112
Wrong AC connection The connections
lines of the inverter are incorrect,
for example: Line 1 AC network is
connected to line 2 of the inverter,
and there is no 120
o
between L1
and there is no 120
o
between L1
and there is no 120
o
between L1
and L2 and L3 to L2 on the inverter
side.
Switching between connections L1 and L2 or L2 and
L3
9, 13
N / A
AC overvoltage
The internal hardware that
measures AC current has
measured substantially high output
currents. This can occur because of
changes in AC voltage or a
switching load near the site.
If the fault persists:
•
Check the AC connection of the inverter.
•
Check with the network operator if a large
surge source or irregular load exists near the
site.
•
If the network does not pose any problems,
contact SolarEdge support.
