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Appendix B Warranty and Repair Information

Complete Care Service Plans

We offer service plan options that provide additional benefits

through participating repair centers. Services include:

Service plan coverage up to five years from the original

product ship date

Up to a 50% discount on all charged repairs

Expedited repairs and return shipping at no additional

charge

Replacement of worn and/or damaged parts at no

additional charge

Complete comprehensive coverage to protect your

investment even when accidents occur

Loaner product option when an expedited repair is not

enough

Priority support through a personal account specialist

For more information about our Complete Care service plans,

go to our website at

https://us.sokkia.com/sokkia-care

Repairs, Upgrades, and Evaluations

CAUTION:

Do not attempt to repair the SHC6000 yourself.

This action voids the warranty.

Information about repairs, upgrades, and evaluations is

located on our website at

https://us.sokkia.com/sokkia-care

. You

can locate a repair center, submit a repair order, check repair

status, view terms and conditions, get shipping instructions,

and view lead times.
Before returning a unit, please get permission by submitting a

repair order from our website and waiting for confirmation or

by contacting a repair center directly. Be prepared to provide

the following information:

The product serial number. Information about your

SHC6000 is shown when you go to the Start menu and

select

Device Info

. The serial number is located inside the

battery compartment as well.

Содержание SHC6000

Страница 1: ... i SHC6000 Field Computer Operator s Manual ...

Страница 2: ...s and or other countries The Bluetooth word mark is owned by the Bluetooth SIG Inc Any use of such marks by Sokkia Inc is under license The names of other companies and products mentioned herein may be the trademarks of their respective owners WARNING This symbol indicates that failure to follow directions could result in serious injury CAUTION Thissymbolindicatesthatfailuretofollowdirections coul...

Страница 3: ...reless Communication 13 Wi Fi Wireless Networking 14 GPS GNSS 14 Camera 15 Power Management 15 3 Optional Features and Accessories 19 4G LTE Data Modem 20 Office Docking Station 21 Battery Charger 24 A Storage Maintenance and Recycling 25 Storing the SHC6000 and Battery Pack 26 Protecting the Touchscreen 26 Recycling the SHC6000 and Batteries 27 B Warranty and Repair Information 29 Limited Product...

Страница 4: ...iv SHC6000 Field Computer Operator s Manual C Warnings Regulatory Information Licensing 35 Product Warnings 36 Certifications and Standards 38 Licensing Information 40 D Specifications 43 Index 51 ...

Страница 5: ...Getting Started 1 ...

Страница 6: ...am tip stylus for use in wet conditions Optional features include a 4G LTE data modem The Anatomy of the SHC6000 Front and Back Features 1 Ambient Light Sensor 2 Front Facing Camera Lens 2 MP 3 Keypad 4 Power Key 5 Notification LEDs 6 Touchscreen and Display 7 Protective Over molded Bumper all four edges 8 Microphone one on each side 1 2 4 3 6 7 8 5 9 Storage Slot for Fine Tip Stylus 10 Location o...

Страница 7: ... Card Slot and Micro SD SDHC Card Slot underneath card retainer 4 Flexible Card Retainer 5 Battery Compartment 6 Docking Connection 7 Hand Strap Attachment Point 2 on each side 2 1 5 4 3 6 7 8 Connector Port Protector 9 12 VDC Power Input Jack 10 USB 3 0 Host Full Size 11 Audio Jack 12 Storage Slot for Fine Tip Stylus 9 1011 8 12 ...

Страница 8: ...lide it to the unlocked position and remove the door CAUTION The SHC6000 is not sealed against water and dust when the battery door is not installed 2 If you are using a micro SD card for additional memory or a micro SIM card with the Cellular Data Modem optional you can install them now before you install the battery pack or at another time If you do this make sure you replace the flexible card r...

Страница 9: ...to a wall socket Plug the other end into the DC power jack on the SHC6000 Note Use the AC wall charger that came with the SHC6000 or another approved charger from Sokkia 6 Charge the battery pack at room temperature 68 F or 20 C for 6 hours for the first charge While the battery pack is charging the red LED blinks When it is fully charged and external power is applied the red LED is solid Note The...

Страница 10: ...low You can attach it to the right or left side of the SHC6000 Stylus Tether 1 Attach one end of the stylus tether to the stylus 2 Push the free tether loop through one of the tether attachment points located on the side of any of the four corners of the SHC6000 3 Insert the stylus with the attached tether through this loop and tighten the loop 4 Place the stylus into the stylus storage slot locat...

Страница 11: ...Standard Features 2 ...

Страница 12: ... to 100 This same tile can be accessed by tapping the battery icon on the desktop To simply dim the backlight tap the Battery saver tile Tap it again to return it to the previous brightness Touchscreen Profile Settings To adjust the touchscreen profile go to the Start menu and select Touchscreen Profiles Select the touch profile you want the screen optimized for Finger and Stylus default Finger St...

Страница 13: ...aled and have backlight illumination Key Function Windows Start screen F2 Volume down programmable F1 Volume up programmable Move left Move right Move up Move down Enter return ESC Escape key programmable Power Press and release On or sleep Hold for 5 seconds and pull down screen Power off Hold for 10 seconds Reset device Hold for 20 seconds Electrically disconnect the battery pack s to reconnect ...

Страница 14: ...lider to the left Dimming the keypad backlight extends battery life when the SHC6000 is in use LED Activity Indicators LED activity indicators are located on the front of the SHC6000 in the upper left corner Red LED solid 1 When the SHC6000 is put to sleep or powered off by pressing the power key the red LED is solid until the unit has successfully completed the process and then the red LED turns ...

Страница 15: ...5mm audio jack Connector Protector The connector protector is removable and replaceable To remove it pull it out of the ports then gently pull the curved rubber retainers out of the holes they are in Replace it by inserting the curved rubber retainers back into the holes See your sales representative if you need a new one Note The connector protector is not required to maintain the seal of the con...

Страница 16: ...into the slot to insert it 5 Push the flexible card holder back into place covering the card slots 6 Replace the battery pack and attach the battery door To remove the SD card pull it out Use tape or an eraser if you have trouble Audio Features The SHC6000 has the following audio features Speaker The speaker provides audible indicators and program feedback You can listen to mono audio files and wa...

Страница 17: ...sed in 1 Open an app that uses the compass 2 Move the SHC6000 around in the air so that it is oriented in different directions and angles An effective way to assure this is properly done is to move the SHC6000 back and forth in a sideways figure 8 for approximately 30 seconds Bluetooth Wireless Communication The SHC6000 has built in Bluetooth wireless technology allowing you to connect it to other...

Страница 18: ...The SHC6000 has built in Wi Fi wireless networking to connect to the internet or an office network Connecting to a Wi Fi Network To use Wi Fi you need to be in range of a Wi Fi access point to make a connection When Wi Fi is turned on the default the SHC6000 automatically starts scanning the area for available Wi Fi networks From the Action Center click and hold the Wi Fi network icon then select ...

Страница 19: ... u blox Virtual COM port COMx where x is the port number allocated on your device GPS GNSS Accuracy The GPS GNSS antenna is at the top under the notification LEDs It is intended to work in both portrait and landscape view Do not put your hand or another object over this area Accuracy may be reduced The more items between the antenna and the satellites the lower the accuracy Camera The SHC6000 has ...

Страница 20: ...p screen The amount of charge left as a percent and the status of each battery is shown The cumulative amount of battery life left for installed batteries and the approximate amount of time battery power will last is also shown The amount of time left varies depending on what you are doing with the unit Battery Life Battery life on a full charge can be 18 hours or more This varies depending on the...

Страница 21: ...the screen down to shut down your device Long term Storage To power off the SHC6000 for long term storage follow these steps 1 Power off the SHC6000 as described in the previous section Short term Storage 2 Press and hold the power button for 20 seconds This disconnects the batteries from the system 3 Take out the removable battery and store it in a cool dry location 4 When you are ready to power ...

Страница 22: ...ain to power it on If 10 seconds doesn t work hold the power button down for 20 seconds Batteries are forced to electrically disconnect from the SHC6000 causing a complete shut down The SHC6000 cannot be powered on again until it is plugged in with the AC wall charger Keep this in mind if you are in the field CAUTION Holding the power button down for 20 seconds for a forced disconnect is recommend...

Страница 23: ...3 Optional Features and Accessories ...

Страница 24: ...ss ID such as your Federal Tax ID or VAT number 2 The wireless services required Specify that you need data service only You do not need voice or messaging services 3 You may be asked for the modem s IMEI number From the Start menu select Settings Network Internet Cellular Tap on the Cellular icon then select Advanced Options The IMEI number is listed under Properties Install the SIM Card The card...

Страница 25: ...e the battery pack and attach the battery door To remove the SIM card gently pull it out with tweezers or a piece of tape Note If the modem was on before shutting the SHC6000 down to insert the SIM card you are prompted to configure the data connection when you reboot Office Docking Station The Office Docking Station enables you to perform the following functions Charge your SHC6000 Use your SHC60...

Страница 26: ...e 30 W AC wall charger provided with your SHC6000 A 45 W charger is available as an option and we recommend this charger if you are using the dock as an office computer with several peripheral functions The 30 W AC wall charger might not provide enough power to charge the batteries and run the SHC6000 2 Plug in the cables for your desired setup 3 If a hand strap is covering the pin contacts on the...

Страница 27: ...ng Station is freestanding It can also be mounted to a surface like a desk or shelf There are keyhole slots on the bottom for this purpose Ethernet Specifications 10 100 1000 Mbps twisted pair Ethernet IEEE802 3 802 3u 802 3ab 10BASE T 100BASE TX and 1000BASE T Manages twisted pair crossover detection and correction Full duplex and half duplex capability only full duplex operation at 1000 Mbps Mai...

Страница 28: ...t room temperature about 68 F or 20 C Batteries will not charge or might charge slowly at temperatures below 32 F 0 C or above 122 F 50 C Power the Battery Charger by using the AC wall charger provided with your SHC6000 Slide the battery pack into the battery charger orienting it so that the battery contacts meet the charging contacts in the battery charger The red LED flashes slowly indicating th...

Страница 29: ...Storage Maintenance and Recycling A ...

Страница 30: ...mes discharged The SHC6000 does not depend on the battery to store the data for extended periods Storing the SHC6000 for More than Two Weeks To store the SHC6000 for two weeks or more complete the following steps 1 Charge the battery pack 30 to 50 percent 2 Close all running programs and turn off the SHC6000 3 Remove the battery pack 4 If you have an internal battery pack press and hold the power ...

Страница 31: ...amage your device including automotive brake cleaner isopropyl alcohol carburetor cleaner and similar solutions If you are uncertain about the strength or effect of a cleaner apply a small amount to a less visible location as a test If any visual change becomes apparent promptly rinse and wash with a known mild cleaning solution or with water Recycling the SHC6000 and Batteries When the SHC6000 an...

Страница 32: ...28 SHC6000 Field Computer Operator s Manual ...

Страница 33: ...Warranty and Repair Information B ...

Страница 34: ...d workmanship under normal intended use for a period of ninety 90 days from the date of shipment User replaceable battery packs Media containing SHC6000 and desktop computer programs User documentation Accessories Warranty Exclusions This warranty shall not apply if i the product has been set up improperly or has been improperly installed or calibrated ii the product is operated in a manner that i...

Страница 35: ...fringement or any warranties arising from the course of performance dealing or usage of trade SC specifically makes no warranties as to the suitability of its products for any particular application SC makes no warranties that its products will meet your requirements or will work in combination with any hardware or applications software products provided by third parties the operation of its produ...

Страница 36: ...s governed by the laws of California U S A and excludes the United Nations Convention on Contracts for the International Sale of Goods The courts of California shall have exclusive personal jurisdiction in case of any disputes arising out of or in connection with this warranty Warranty Repairs To obtain warranty repair or service on the the SHC6000 field computer submit a repair order on our websi...

Страница 37: ...out our Complete Care service plans go to our website at https us sokkia com sokkia care Repairs Upgrades and Evaluations CAUTION Do not attempt to repair the SHC6000 yourself This action voids the warranty Information about repairs upgrades and evaluations is located on our website at https us sokkia com sokkia care You can locate a repair center submit a repair order check repair status view ter...

Страница 38: ...grade Credit card purchase order number and billing address for a repair or upgrade that is not covered by the standard warranty or an extended warranty policy System Information for your SHC6000 You might be asked to provide additional information about your SHC6000 when you contact a repair center To view information like the operating system edition OS build and serial number go to the Start Me...

Страница 39: ...Warnings Regulatory Information Licensing C ...

Страница 40: ...r hazard Only use the battery for the system for which it is specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of fire explosion leakage or other hazard Do not short circuit a battery or allow metallic conductive objects to contact battery terminals Replace the battery only wit...

Страница 41: ... times Do not place anything on the wall charger cord or any of the other cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable When unplugging the wall charger from the electrical outlet pull on the plug not the cord The AC wall charger must be approved by Sokkia have an output rating of 12 VDC and a minimum 1 67 A and be certified or listed ...

Страница 42: ...15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a part...

Страница 43: ... to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Canadian regulations restrict the use of channels in the band 5150 MHz to 5250 MHz to indoor use only When this product is connected with an access point that is operating in this frequency range or when usi...

Страница 44: ...lisées ou opérant en conjonction avec tout autre antenne ou transmetteur CE Marking European Union Products bearing the CE marking comply with the EU Directive 2014 53 EU CE compliance of this device is valid only if powered with by a CE marked wall charger provided by the manufacturer Cables connecting to the USB host port must use a ferrite core bead on the cable The ferrite core must be placed ...

Страница 45: ...Dolby copyrights including the right to reproduce or distribute any portions of this product that includes Dolby intellectual property Licenses for these activities may be obtained from Dolby Any use of this product in any manner other than personal use that complies with the MPEG 2 standard for encoding video information for packaged media is expressly prohibited without a license under applicabl...

Страница 46: ...42 SHC6000 Field Computer Operator s Manual ...

Страница 47: ...Specifications D ...

Страница 48: ...GB or 256 GB flash storage model specific Micro SD SDXC Card Slot SD SDXC slot user accessible Physical Features Dimensions standard 5 4 wide x 8 48 long x 1 36 thick 137 mm x 215 mm x 35 mm Weight 1 5 to 2 2 lb 680 907 g depending on battery configuration and internal options installed Durable chemical and shock resistant design Easy to grip impact absorbing overmolded bumpers 3 mounting points o...

Страница 49: ...urs Built in battery intelligence User replaceable Internal 21 6 Whr battery provides an additional 50 of runtime and hot swap capability not user replaceable not user accessible Connector Ports USB 3 0 Host full size A connector Power input is 10 V 15 5 V nominal 12 VDC 3 5 mm audio jack supports stereo headset microphone Wireless Connectivity Bluetooth wireless technology 5 0 long range Wi Fi 80...

Страница 50: ...oot drops to concrete Environmental Ratings and Standards IP68 rating 1 4 meters for 2 hours waterproof and dustproof Designed to MIL STD810G Tests ME 60 sand dust ME 51 53 54 X Y Z axis helicopter vibe ME 55 56 57 X Y Z axis general vibe ME 52 Water Immersion 1 meter ME 59 Aggravated Temperature Humidity cycle ME 67 Temperature cycle ME 62 Temperature shock ME 66 Altitude Certifications and Stand...

Страница 51: ...lator Calendar Camera Cortana Device Info config control File Explorer Groove Music Keypad config control Magnifier Mail Maps Messaging Microsoft Edge Narrator OneNote Photos Snipping Tool Sticky Notes Store Task Manager Touchscreen Profiles config control Voice Recorder Windows PowerShell Windows Speech Recognition Software on individual units may vary from list based on the model ...

Страница 52: ... EM7430 region dependant Supports micro SIM card only Micro SIM card header inside battery compartment with card detect feature and card retainer Does not support voice calls or SMS Supports 3G UMTS HSUPA HSDPA HSPA HSPA WCDMA LTE See more details at the end of this chapter GPS GNSS 2 to 5 meter typical accuracy u blox NEO M8N GNSS receiver and integrated antenna Integrated real time SBAS receiver...

Страница 53: ...000 Ultra Clear Screen Protector PN 1013584 01 FC SHC5000 6000 Anti Glare Screen Protector PN 1013586 01 FC SHC5000 6000 Polarized Screen Protector PN 1013587 01 FC SHC5000 6000 Adjustable Shoulder Strap PN 1013588 01 FC SHC5000 6000 Adjustable Hand Strap PN 1013589 01 FC SHC5000 6000 Stylus Tether Replacement PN 1013590 01 FC SHC5000 6000 Docking Station PN 1013592 01 FC SHC5000 6000 Travel Charg...

Страница 54: ...N 1026490 01 FC SHC6000 Removable Battery Pack PN 1035028 01 FC SHC6000 Travel Charger Assembly PN 1035030 01 4G LTE Data Modem Additional Information Mode Model Region Frequency Bands LTE North America EU ROW B1 B2 B3 B4 B5 B7 B8 B12 B13 B20 B25 B26 B29 B41 Australia B1 B3 B5 B7 B8 B18 B19 B21 B28 B38 B39 B40 B41 UMTS HSPA North America EU ROW B1 B2 B3 B4 B5 B8 Australia B1 B5 B6 B8 B9 B19 Note R...

Страница 55: ...Index ...

Страница 56: ...HC6000 2 3 Audio Features 12 Audio Jack 12 Microphone 12 Speaker 12 B Battery Compartment 3 4 Battery Door 2 3 Battery Pack Internal 16 17 Battery Pack Removable 3 5 16 18 Battery Packs Battery Life 16 Charge 5 16 37 Install 4 5 Internal 2 16 17 Removable 3 4 Specifications 45 Status 16 Storage 26 Warnings 36 Bluetooth Wireless Communication 13 14 C Camera 15 Specifications 48 Care and Maintenance...

Страница 57: ...ibration 13 Configurations 48 Connector Ports 3 12 Ctrl Alt Delete Function 17 Task Manager 17 D Data Modem 20 Set up a Data Account 20 Install the SIM Card 20 Data Storage 44 Declaration of Conformity 40 Display and Touchscreen 8 Backlight 8 Dock See Office Docking Station or Vehicle Dock Documentation 4 E Environmental Ratings and Standards 46 F Features Optional 20 Standard 8 G GPS GNSS 48 H Ha...

Страница 58: ... Up 18 M Memory 44 Microphone 12 45 O Office Docking Station 21 Operating System 44 P Physical Features 44 Powering Off 17 Product Warnings 36 R Recycling the SHC6000 and Batteries 27 Removable Battery Pack 3 5 Repair 33 System Information 34 Repairs Upgrades and Evaluations 33 S SD Cards 11 Sensors Accelerometer 13 Compass Calibration 13 Gyroscope 13 Service Plans 33 Set up Tasks Initial 4 ...

Страница 59: ...emperature Specifications 46 Touchscreen 8 10 Calibration Tool 9 Protecting the Touchscreen 26 Settings 8 Specifications 45 W Wall Charger 5 16 37 Warnings 36 37 Battery Warnings 36 37 Wall Charger Warnings 37 Warranty 30 33 Exclusions 30 Limitation of Liability 32 Remedy 31 Repairs 32 Services 33 Warranty Exclusions 30 Wi Fi Wireless Communication 14 Connecting to a Wi Fi Network 14 ...

Страница 60: ... 1 800 4 SOKKIA Topcon Europe Positioning B V Essebaan 11 2908 Lj Capelle a d Ijssel The Netherlands 31 0 10 751 9300 2019 Topcon Corporation 7400 National Drive Livermore CA 94550 All rights reserved Specifications subject to change without notice 1034928 01 Rev A 7 2019 ...

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