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Bluetooth Problems

P/N: 1016293-01

roubleshooting

Bluetooth Problems

The following table describes some commonly encountered error messages and other Bluetooth

problems.

RU Error Message—Can’t Find Receiver

Cause

olution

The receiver is turned OFF.

• Ensure the receiver has power and is turned

on.

Bluetooth is not turned on; the

Bluetooth (BT) LED is OFF.

• Reset the receiver to the factory default

settings by pressing the Power button for 10 to

15 seconds.

There is interference

• Move the receiver, controller, or computer to

an unobstructed location.

The receiver is too far away.

• Move the devices closer together.

The receiver is already connected via

Bluetooth to another device.

• Disconnect the receiver from the other

controller or computer.

The receiver port used for connection

is not in Command mode.

• Connect the receiver to a computer and open

SRU



See

SRU Online Help

for additional

information.

• Click

Configuration



Receiver



Ports

• Change the

Input Mode

for the Bluetooth or

Micro-AB USB port used for connection to

cmd

Long-Range Bluetooth Technology connections will not interfere with Bluetooth connections

to computers or controllers.

Use the SRU to double verify that the settings for the connection port are correct.

Содержание GCX3

Страница 1: ...GCX3 GNSS Receiver Operator s Manual ...

Страница 3: ...erview 6 Cable and Adapters 6 Drivers 8 Memory 8 Internal Battery 8 Long Range Bluetooth Technology 8 Micro AB USB Port Panel 9 Display Panel Operations 10 LED Icon Key 10 Power Button PWR 11 Receiver Status LEDs 13 Satellite Tracking Status STAT LED 13 Recording and Memory LED REC 14 Bluetooth Communication LED BT 14 Battery LED BATT 15 Managing Power 16 Turning the Receiver ON OFF 16 Using Inter...

Страница 4: ...g Sokkia Receiving Utility SRU 29 System Setup 30 Setting Up the Base Receiver 30 Setting Up the Rover Receiver 31 Measuring Antenna Height 32 Obtaining Accurate Antenna Height 32 Collecting Data 33 Collecting Data 33 Setting Recording Parameters 33 Log Rates 33 Record Data 33 Start Stop Recording Using LED Display Panel or SRU 33 File Management 34 Downloading and Deleting Files 34 Troubleshootin...

Страница 5: ...he Receiver 44 Getting Customer Support 44 Specifications 45 General Details 45 Safety Warnings 49 General Warnings 49 Battery Warnings 49 Receiver Warnings 49 Usage Warnings 49 Regulatory 50 FCC Compliance 50 Industry Canada Compliance 50 Community of Europe Compliance 51 European Community Declaration of Conformity with R TTE Directive 1999 5 EC 51 Declaration of Conformity R TTE Directive 1999 ...

Страница 6: ...under license Other product and company names mentioned herein may be trademarks of their respective owners Disclaimer of Warranty EXCEPT FOR ANY WARRANTIES IN AN APPENDIX OR A WARRANTY CARD ACCOMPANYING THE PRODUCT THIS MANUAL AND THE RECEIVER ARE PROVIDED AS IS THERE ARE NO OTHER WARRANTIES TPS DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE OR PURPOSE TPS AND...

Страница 7: ...dvertisements or TPS literature or made by an employee or independent contractor of TPS modifies these Terms and Conditions including the Software license warranty and limitation of liability Safety Improper use of the receiver can lead to injury to persons or property and or malfunction of the product The receiver should only be repaired by authorized TPS warranty service centers Miscellaneous Th...

Страница 8: ...clusive Long Range Bluetooth Technology which provides the perfect solution for short range job sites that require RTK communication The GCX3 can be paired with a cellular enabled data collector to receive corrections from an Ntrip Caster for rover operation This setup can also be used with MAGNETTM Relay for a cost effective RTK base solution over long distances The MAGNET Relay configuration ena...

Страница 9: ...tioning by using modeled corrections to improve location accuracy GNSS Global Navigation Satellite System IP67 IEC Standard 60529 describes complete Ingress Protection IP against dust and water submersion MINTER A membrane switch overlay with LED indicators and or soft keys Sometimes referred to as a front panel or an interface Ntrip Networked Transport of RTCM via Internet Protocol Ntrip a protoc...

Страница 10: ...ng on your purchase that accompany your receiver When you unpack your receiver kit verify you received the items listed in this section Make sure the items do not appear damaged from shipment If any of the items are missing or damaged contact your Sokkia dealer or Sokkia technical support See Getting Technical Support on page 4 Receiver components are shown in Figure 2 Receiver documentation is li...

Страница 11: ... receiver and other external devices manage files collect data and perform survey and construction work flows The Sokkia Receiver Utility SRU is a hardware configuration software utility for receivers and peripheral devices You can install it on desktop computers and data controllers You can download the SRU software from the Sokkia support website Go to http www sokkia com select your region and ...

Страница 12: ...uter 3 Specifications of mobile devices and computers used in the field or office exhibiting the problem These specifications should include model information version number operating system information memory and storage capacity etc 4 Information about the system software including the version number and steps to reproduce the problem 5 A description of the field environment and or observation c...

Страница 13: ...ay Panel Operations on page 19 The mounting socket Figure 3 connects the receiver to either a standard 5 8 11 thread pole or adapter Locate regulatory and product identification information on the two receiver labels The product identification label contains the serial number and part number along with a Quick Response QR matrix code Scan the QR code with any QR code application on a smart phone f...

Страница 14: ...ging the internal battery Note Sokkia recommends using this supplied cable with your receiver for more stable communication and charging AC DC Desktop Wall Adapter P N 1005518 01 Charges the receiver when connected to a grounded outlet and the power charger cable Wall Adapter Folding Clip Kit P N 1005519 01 Power adapters for use in different countries including the UK Australia and Europe Note Wa...

Страница 15: ...ion The battery is easily charged using a Micro AB USB cable See Internal Battery on page 16 Long Range Bluetooth Technology The GCX3 receiver integrates Long Range Bluetooth Technology that enables multiple up to 3 cable free connections to a single GCX3 receiver This enables Long Range Bluetooth Technology operation for base rover RTK systems You can also connect the receiver to other Class 1 an...

Страница 16: ...ed with a Micro AB USB port for high speed data transfer and communication between the receiver and an external device for charging the internal battery and for powering the receiver with an external power supply See Using Internal and External Power Sources on page 16 Figure 3 Micro AB USB Port Panel ...

Страница 17: ... power and data recording The LEDs display the status of satellite tracking recording memory capacity Long Range Bluetooth Technology connections and battery status Figure 4 LED Display Panel LED Icon Key Power Button PWR Recording REC Battery BATT Bluetooth BT Status STAT Table 3 LED Icon Key Display Solid Blinking OFF ...

Страница 18: ...ee Table 6 for additional information Satellite Tracking LED STAT blinks red until a satellite is tracked by the receiver See Table 5 for additional information Bluetooth Communication LED BT blinks blue until a Bluetooth connection is established Once a BT connection established the LED turns solid blue See Table 7 for additional information Battery LED BATT External Power Applied to Receiver See...

Страница 19: ...TED TO RECEIVER for additional information Factory Reset Clear NVRAM 10 15 seconds All LEDs are OFF Release the Power Button when Status LED is solid red Erase All Files 15 20 seconds All LEDs are OFF Release the Power Button when Recording LED is solid red Note This action is irreversible If unsure about these actions continue to hold down the button until all LEDs return to normal Hardware Shutd...

Страница 20: ...lite Tracking Status STAT LED Table 5 below describes the behavior of the Satellite Tracking Status STAT LED The STAT LED displays number and type of satellites that the receiver is tracking Table 5 Satellite Tracking Status STAT LED Blink Patterns Display Description GREEN One blink per tracked GPS satellite YELLOW One blink per tracked GLONASS satellite CYAN One blink per tracked GALILEO satelli...

Страница 21: ...ta is being written to memory RED Less than 10 GREEN Greater than 50 The file is closed A solid light indicates no data is being recorded ORANGE Greater than 10 RED Less than 10 GREEN and RED Erase all memory Alternating green and red LEDs indicate all files are being deleted ORANGE and RED Formatting memory Alternating orange and red LEDs indicate the memory card is being initialized or formatted...

Страница 22: ...rnal battery is greater than 50 charged The battery is charging Note When the receiver is powered on the battery LED will always blink green when an external power source is connected until the battery is fully charged ORANGE The battery LED is blinks orange The internal battery is greater than 15 charged The battery is charging RED The battery LED is blinks red The internal battery is less than 1...

Страница 23: ...n connect the receiver to an external power source with 4 5 5 5 VDC to operate the receiver See Specifications on page 45 Internal Battery The receiver first draws power from a connected external power source When there is no valid external power source connected or if the source has discharged to a voltage value less than 4 5V the receiver will draw its power from one high capacity internal batte...

Страница 24: ...F and if current is supplied from an external charger The BAT LED blinks as the battery charges Table 9 Operation Hours Use Description Approximate Hours of Operation MAGNET Relay Base Base sending RTCM 3 differential corrections to MAGNET Relay Service Up to 10 Long Range Bluetooth Technology RTK Base Base sending RTCM 3 differential corrections to one Rover Up to 10 Long Range Bluetooth Technolo...

Страница 25: ...utomatically save the recorded files To avoid disruptions check the BAT LED on the display panel for the battery charge status See Battery LED BATT on page 15 for more information If the receiver shuts down due to insufficient power the receiver and all communication ports become deactivated To restore power to your receiver and turn it back on do one or all of the following Recharge the battery M...

Страница 26: ...A USB driver is required to connect the GCX3 to a computer Determine whether your Windows operating system is 32 bit or 64 bit and download the appropriate driver from the Sokkia support website Go to http www sokkia com select your country or region select the Sokkia Care tab Viewing Receiver Information In the Sokkia Receiver Utility SRU the Receiver Info window displays basic Receiver informati...

Страница 27: ...tains the following files ramimage ldr receiver board RAM file main ldp receiver board Flash file Uploading Firmware Files to the Receiver 1 Using a Micro AB USB or Bluetooth connection connect the receiver to a computer 2 Click Device Application Mode Firmware Loading Upload firmware to the receiver using a Bluetooth or Micro AB USB connection To connect the receiver to a computer using a Micro A...

Страница 28: ...ng the Receiver 3 Click the Firmware Loading icon Figure 6 SRU Firmware Loading 4 Click Device Connect The Connection Parameters window appears Figure 7 Connection Parameters Window 5 Select USB from the Connect Using drop down list now click Connect ...

Страница 29: ...1016293 01 Configuring the Receiver 6 The Select Device window appears Select Receiver in the Device Type field now click Next Figure 8 SRU Select Device 7 The Information window appears now click Next Figure 9 Information Window ...

Страница 30: ...upload the firmware Figure 10 Selecting the Receiver Board s Main File 9 During the firmware update the following message may appear Figure 11 SRU Firmware Update Confirmation 10 After the firmware has been successfully updated the receiver automatically performs the reset receiver procedure The receiver is then disconnected from the Sokkia Receiver Utility SRU To continue work on the receiver cli...

Страница 31: ...se Contact your local dealer for more information about available receiver options for the GCX3 Contact your Sokkia dealer or a representative for a complete listing of available options and pricing information Checking the Receiver s OAFs Viewing Receiver Options Using the Sokkia Receiver Utility SRU 1 Connect the receiver to a computer and open SRU See SRU Online Help for more information 2 In S...

Страница 32: ...uestions e mail Sokkia at options sokkia com Include the Receiver s ID and serial number See Viewing Receiver Information on page 19 Loading a New OAF 1 Check the receiver s OAF See Checking the Receiver s OAFs on page 24 2 Right click on the Receiver Options window and select Upload OAF Figure 13 Select Upload OAF 3 Navigate to the location of the new OAF ...

Страница 33: ...ad the File to the Receiver to start loading the file Figure 15 Upload the OAF to the Receiver The SRU initially checks to see if the selected file is compatible with the current connected receiver If a file is chosen that is not intended for this receiver the Upload OAF window displays an error icon next to the Receiver ID and disables the Upload the File to the Receiver button Figure 15 ...

Страница 34: ...click Yes to reset the receiver Figure 16 SRU Window Reset Receiver 7 When the receiver resets the Connection Parameters window opens Click Connect Figure 17 Connection Parameters Window Connect to the Receiver 8 The Sokkia Receiver Utility main window appears Click Options Figure 18 Click Options ...

Страница 35: ...ing are correct If a leased OAF was uploaded the expiration dated is still valid If a permanent OAF was uploaded the correct options are loaded Figure 19 Receiver Options Window 10 To view additional OAF details right click in the Receiver Options window and select View Details Figure 20 Receiver Options Window Additional OAF Details ...

Страница 36: ...s a common practice there are times when it can eliminate communication or tracking problems After performing a reset the receiver requires about 15 minutes to collect new ephemeris and almanacs Resetting the receiver will not delete any files already recorded in the receiver s memory and the NVRAM keeps information about the receiver file system Clearing NVRAM Using Sokkia Receiving Utility SRU 1...

Страница 37: ...to the Rover receiver using Long Range Bluetooth Technology You can use Bluetooth to connect to a controller running Sokkia Receiver Utility SRU and MAGNETTM Field to configure the instrument and to collect and manage data Setting Up the Base Receiver 1 Mount the receiver on a tripod with a Tribrach Adapter Figure 22 Base Receiver 2 Position the base system over a known point 3 Level the tripod an...

Страница 38: ...er Receiver 1 Mount the receiver on the Range Pole Figure 23 RTK Rover 2 Attach a Sokkia controller to the pole using a mounting bracket 3 If you are not using a fixed height Range Pole measure the height of the receiver from the ground See Measuring Antenna Height on page 32 4 Press the power button to turn the receiver ON The integrated wireless device in the receiver turns on when the receiver ...

Страница 39: ...ntenna model is automatically applied This adjustment when combined with accurately measured height and measurement methods enables correctly computed reference marker coordinates Obtaining Accurate Antenna Height 1 Measure the height of the bottom of the receiver or Antenna Reference Point ARP above the control point or marker Figure 24 Obtaining Accurate Antenna Height Topcon software only requi...

Страница 40: ...sing LED Display Panel or SRU 1 Press the power button to turn the receiver ON 2 Wait for the Status STAT LED to indicate that the satellites are being tracked 3 Press the Power PWR button three times within two seconds to begin recording To begin recording data in the Sokkia Receiver Utility select File Explorer Logs Start 4 Ensure that the Recording and Memory REC LED blinks green this is an ind...

Страница 41: ...ory holds a finite amount of files so you will want to delete files to restore memory capacity When the internal memory is full the receiver stops logging data and the REC LED turns dark off indicating an error condition Existing data is not overwritten unless AFRM mode is enabled There are two options for deleting raw data files from the receiver Delete all of the files using the LED display pane...

Страница 42: ... Utility select Updates for the type of system you have PC Mobile Check Sokkia Technical Support Go to http www sokkia com select your region and then select the Contact Us for the latest updates Now do the following Power cycle OFF ON the receiver by pressing the Power button or by using SRU Tools Reset receiver See Power Button Functions on page 11 Restore default settings by pressing holding th...

Страница 43: ...undamaged The receiver may have a defective charger or defective battery If after changing the battery or connecting an external power source the receiver still does not power up contact your local dealer or Sokkia Technical Support for advice Cause Solution The cable is not properly plugged in Unplug the cable then securely and properly reconnect it to the receiver The cable is damaged Use an und...

Страница 44: ...on to cmd The receiver goes into Exception mode and or is non responsive or frozen and can not be recovered by reloading firmware Hardware Shutdown Reset by pressing power button for more than 35 50 seconds This shuts down power to all internal components of the receiver This operation does not affect internal memory or receiver settings Cause Solution The corresponding receiver options may be dis...

Страница 45: ...ructions tree canopy tall buildings Ensure the Multipath Reduction boxes have been enabled a Connect the receiver to a computer and open the SRU See SRU Online Help for additional information b In the SRU connect to the receiver c On the SRU main window choose Receiver Settings Tracking Adv tab Ensure that the C A code multipath reduction check box is selected Move to an area free of obstructions ...

Страница 46: ...bs Verify there is a clear view of the sky to allow sufficient satellite tracking A discrepancy exists between the differential standards used at the Base and Rover receivers Ensure the Base and Rover receivers use the same corrections input output format a Connect the receiver to a computer and open SRU See SRU Online Help for additional information b In SRU connect to the receiver c On the SRU m...

Страница 47: ... disabled or expired Ensure that the memory option is enabled See SRU Online Help for additional information The receiver s internal memory card does not have free space Download and or delete data files to free up space for new files See Downloading and Deleting Files on page 34 Use the SRU to re initialize the file system this may resolve SD Card memory issues ...

Страница 48: ...r computer to an unobstructed location The receiver is too far away Move the devices closer together The receiver is already connected via Bluetooth to another device Disconnect the receiver from the other controller or computer The receiver port used for connection is not in Command mode Connect the receiver to a computer and open SRU See SRU Online Help for additional information Click Configura...

Страница 49: ...the cable then securely and properly reconnect it to the receiver If the power cable is damaged contact a Dealer to purchase a new cable Cause Solution Device security settings probably differ Ensure that the Bluetooth enabled devices use the same security settings Bluetooth module settings may have changed If the settings are changed for the Bluetooth module remove it from the list of discovered ...

Страница 50: ...f the Rover Distance for Long Range largely depends upon environmental and field conditions The Base is not responding Ensure that the Base is turned ON Ensure Bluetooth is turned ON for the Base and Rover Note The Bluetooth LEDs are blue ON both receivers Ensure that there are no obstructions or interference Ensure that the Bluetooth pin code is correctly entered Cause Solution A Long Range Bluet...

Страница 51: ...s manual fail to remedy the problem contact a Sokkia Customer Representative For contact information see Getting Technical Support on page 4 Cause Solution The receiver is turned OFF Ensure the receiver has power and is turned ON If using a Micro AB USB cable the cable s connectors are improperly attached Unplug the cable then securely and properly reconnect it to the receiver If using a Micro AB ...

Страница 52: ...Status display panel MINTER Minimum Interface 4 LEDs 1 power button Micro AB USB Power Micro AB USB for communications and power Bluetooth antenna Fully integrated high sensitivity Tracking Number of Channels 226 channels with optimized satellite tracking technology Tracked Signals GPS L1 C A L2P L2C code and carrier GLONASS L1 C A L1P L2 C A L2P code and carrier SBAS L1 C A WAAS MSAS EGNOS GAGAN ...

Страница 53: ... 3 000 files Environment Operating temperature Battery Charging 0 C to 45 C Battery Operation 20 C to 63 C with internal batteries Cable Operation 40 C to 63 C with external power Storage temperature 40 C to 85 C Humidity 100 condensing Waterproof rating IPX7 1 meter submersion Dust rating IP6X Fully dust proof Random vibration MIL STD 810G Method 514 6 Broad band noise random vibration along each...

Страница 54: ...er source Note Charging time depends on external charger and cable used Battery charging method Connect to a Micro AB USB power adapter to charge the internal battery Available run charge when connected to an external power adapter Charging of internal battery when power input is greater than 4 5 V Operating time Up to 10 hours Table 10 General GCX3 Specifications ...

Страница 55: ...r rating Input 100 240 VAC 50 60 Hz 0 8 A Output 5 VDC 2 A Communication USB 1 port Micro AB USB client Long Range Bluetooth Technology 300 meter range with up to 3 simultaneous rovers Typical long range distance with clear line of sight Distance for long range largely depends upon environmental and field conditions Bluetooth v2 1 EDR Survey Accuracy Static fast static post processed L1 L2 H 3 0 m...

Страница 56: ... dangerous environments Use in rain or snow for a limited period is permitted Tampering with the battery by end users or non factory authorized technicians will void the battery s warranty Do not charge in conditions different than specified Do not use other than the specified battery charger Do not short circuit Do not crush or modify Tampering with the receiver by the end users or non factory au...

Страница 57: ...pment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Move the equipment away from the receiver Plug the equipment into an outlet on a circuit different from that to which the rec...

Страница 58: ...th R TTE Directive 1999 5 EC The following standards were applied R TTE Directive 1999 5 EEC EN 301 489 1 V1 9 2 EN 301 489 3 V1 6 1 EN 301 489 17 V2 2 1 EN 300 328 V1 8 1 EN 300 440 2 V1 4 1 EN 55022 210 AC 2011 EN 55024 2010 EN 60950 1 2006 A2 2013 The following CE mark is affixed to the device This is a Class A product In a domestic environment this product may cause radio interference in which...

Страница 59: ...forme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Italian Con la presente Sokkia dichiara che questo GCX3 è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Latvian Ar šo Sokkia deklar ka GCX3 atbilst Direktvas 1999 5 EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem...

Страница 60: ...urchased the product or consult Bluetooth Transmission Statements Compliance This Bluetooth device is compliant to the following profiles of the core spec version 2 1 2 1 EDR Baseband HCI Link Manager Radio The radio has been tested using the maximum antenna gain of 2 3 dBi and the Bluetooth qualification is valid for any antenna with the same or less gain Slovensy Slovak Sokkia týmto vyhlasuje že...

Страница 61: ... 18 Korean KC EMC Class B Statement 이 기기는 가정용 B 급 전자파적합기기로서 주로 가정에서 사용하는 것을 목적으로 하며 모든 지역에서 사용할 수 있습니다 Japan Radio Law and Telecommunications Business Law Compliance Bluetooth Module Compliance The integrated Bluetooth module WT 41 reference application described on page 72 General Details Communication complies in accordance with the provisions of Article 38 24 paragraph 1 of Japan Radio Law The ...

Страница 62: ... to the product resulting from an accident disaster misuses abuse or modification of the product Warranty service may be obtained from an authorized Sokkia warranty service dealer If this product is delivered by mail purchaser agrees to insure the product or assume the risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping con...

Страница 63: ...ay be sent to Service and Repair Department Topcon Positioning Systems Inc 7400 National Drive Livermore California 94550 Speciﬁcations subject to change without notice All rights reserved 1016293 01 Revision B 02 2017 2017 Topcon Corporation ...

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