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Customer Service
For application or service information, call SoftBank
Technical Support Center.
Please check on the number before dialing.
SoftBank Customer Support
● General Information
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
● For Customer Assistance
From a SoftBank handset, dial toll free at 113
From a landline/IP phone, dial toll free at 0800-919-0113
If you cannot reach a toll free number, use the number
(charges apply) below for your service area:
Hokkaido Area, Tohoku Area, Hokuriku Area, Kanto &
Koshinetsu Area: 022-380-4380 (Charges apply)
Tokai Area: 052-388-2002 (Charges apply)
Kansai Area: 06-7669-0180 (Charges apply)
Chugoku Area & Shikoku Area, Kyushu & Okinawa Area:
092-687-0010 (Charges apply)
● SoftBank Technical Support Center
Setup, Operations & Technical Issues: Service hours
Weekdays 9:00 am – 7:00 pm
Saturdays, Sundays, and holidays 9:00 am – 5:00 pm
From a SoftBank handset, dial toll free at 5525
From a landline/IP phone, dial toll free at 0088-21-5525
*Not available from outside Japan.
● SoftBank Mobile Global Call Center
From outside Japan or if 304HW is lost or stolen:
+81-92-687-0025 (international charges apply, toll free
from SoftBank handsets)
SoftBank Mobile web page
(
http://www.softbank.jp/mobile/support/product/304hw/
)
Warranty & Service
Warranty
Wi-Fi router purchase includes Warranty.
・ Confirm shop name and purchase date.
・ Read contents of Warranty and keep it in a safe place.
・ The warranty period is found in the Warranty.
Precaution
Damages
SoftBank Mobile is not liable for any damages resulting
from use of Wi-Fi router.
Accidents/Repair
Files and settings may be lost or altered due to accidents
or repairs. Keep a copy of important files, etc. SoftBank
Mobile is not liable for damages resulting from loss or
alteration of files or settings due to accident or repair.
Disassembling/Modifying Wi-Fi Router
Disassembling or modifying this Wi-Fi router may be a
violation of the Radio Law. Note that SoftBank Mobile
does not accept repair requests for modified products.
Services
Before submitting Wi-Fi router for repairs, contact
General Information or a SoftBank Shop; be prepared
to describe problem in detail.
・ During the warranty period, repairs are made under the
terms and conditions described in the Warranty.
・ After the warranty period, repairs are upon request; if said
repairs are made, you are charged for them.
Further Inquiry
Содержание 304HW
Страница 1: ...304HW User Guide ...
Страница 2: ......
Страница 5: ...Introduction Introduction 4 ...
Страница 8: ...6 ...
Страница 52: ...50 ...
Страница 58: ...56 ...
Страница 70: ...68 はい Data volume is reset Resetting Data Traffic データ通信量 設定 リセッ ト ...
Страница 102: ...100 ...
Страница 116: ...114 Set each item Save Created profile appears for profile name ...
Страница 127: ...125 304HW Settings WEB UI Save SoftBank Wi Fi Spot setup is complete ...
Страница 131: ...129 304HW Settings WEB UI Set each item Apply LAN Wi Fi basic settings for SSID A are made ...
Страница 134: ...132 Set each item Apply LAN Wi Fi basic settings for SSID B are made ...
Страница 136: ...134 Set each item Apply LAN Wi Fi advanced settings are made ...
Страница 138: ...136 OK MAC Address Filtering is set ...
Страница 140: ...138 OK MAC Address Filtering is canceled ...
Страница 146: ...144 Canceling IP Address Filtering In Menu List Router Setting IP Address Filtering Delete OK ...
Страница 147: ...145 304HW Settings WEB UI Apply Setting is canceled ...
Страница 150: ...148 Canceling Portmapping In Menu List Router Setting Portmapping Delete OK Setting is canceled ...
Страница 151: ...149 304HW Settings WEB UI Apply OK Canceled setting is applied ...
Страница 153: ...151 304HW Settings WEB UI Enter each item OK Apply OK Setting is made ...
Страница 154: ...152 Canceling Special Applications In Menu List Router Setting Special Applications Delete OK Setting is canceled ...
Страница 155: ...153 304HW Settings WEB UI Apply OK Canceled setting is applied ...
Страница 171: ...169 304HW Settings WEB UI Resetting Data Traffic In Main Menu Data Traffic Reset Yes Data volume is reset ...
Страница 174: ...172 Deleting Viewed Information In Main Menu Information Select Information Delete ...
Страница 175: ...173 304HW Settings WEB UI OK Information is deleted after pop up screen is shown ...
Страница 177: ...175 304HW Settings WEB UI Delete OK Information is deleted after pop up screen is shown ...
Страница 185: ...183 304HW Settings WEB UI Enter Login password Log In Quick Setup wizard opens Next ...
Страница 186: ...184 Confirm description for SSID and SSID Stealth in LAN Wi Fi and Next Configure LAN Wi Fi Next ...
Страница 188: ...186 ...
Страница 201: ...Appendix Troubleshooting 200 Specifications 204 Setting List 205 Glossary 213 Warranty Service 214 Customer Service 214 ...
Страница 230: ......