27
EN
COUNTIS E47/E48 - 547224A - SOCOMEC
11. DIAGNOSTICS MESSAGES
The following messages appear if there are connection or malfunction errors.
11.1. Missing phases
• If one or several phases are not detected, the exclamation point
flashes on the screen. Example: phase not
detected
11.2. Reversed phases
•
If a 123 phase sequence is detected, the
symbol appears.
•
If a 132 phase sequence is detected, the
symbol appears.
11.3. Malfunction
• If you see this message, the meter has malfunctioned and must be replaced.
12. ASSISTANCE
Causes
Solutions
Device not working
Check the neutral and phase 1 cable connections.
Phases not shown onscreen
Check the connections
Phases reversed onscreen
Check the network configuration
Error message
Check the meter is working OK
