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EN
COUNTIS E21/E22 - 545875B - SOCOMEC
10. DIAGNOSTICS MESSAGES
The following messages appear if there are connection or malfunction errors.
10.1. Missing phases
•
If one or several phases are not detected, the exclamation point
flashes on the screen. Example: phase not
detected
10.2. Reversed phases
•
If a 123 phase sequence is detected, the
symbol appears.
•
If a 132 phase sequence is detected, the
symbol appears.
10.3. Malfunction
•
If you see this message, the meter has malfunctioned and must be replaced.
11. ASSISTANCE
Causes
Solutions
Device not working
Check the neutral and phase 1 cable connections.
Phases not shown onscreen
Check the connections
Phases reversed onscreen
Check the network configuration
Error message
Check the meter is working OK