
9
Troubleshooting
• Turn off the equipment before carrying out maintenance on the machine or when checking that its parts are in proper working
order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Optional Accessories
m
WARNING!
ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this cordless window vacuum. Contact Snow Joe
®
+
Sun Joe
®
if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless window
vacuum. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.
AJWV100 USB c cable
AJWV100-USBCHARGER
Model
Accessories
Item
2
1
AJWV100 replacement squeegee blade
AJWV100-SQGBLD
Problems
Possible Cause
Possible Solution
Machine refuses
to start
•
Flat battery
•
Overheating protection is on
• On/Off button is damaged
•
Charge the battery.
•
Wait for a while until the unit is cool down and resume
working
• Contact
the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
•
Clear the waste water tank
• Charge the battery
• Contact
the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
• Shut down the unit. Wait for a while until the unit is cool
down before resuming working
•
Clear the waste water tank
•
Waste water tank is full
• Battery power is low
• The airflow is blocked
•
The unit works continuous for too
long
•
Waste water tank is full
Vacuum force drops
Motor housing is hot