SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
, LLC warrants this refurbished product to the original purchaser
for 90 days against defects in material or workmanship when used for normal residential purposes. If a replacement
part or product is needed, it will be sent free of charge to the original purchaser except as noted below.
The duration of this warranty applies only if the product is put to personal use around the household. It is the
owner’s responsibility to correctly perform all maintenance and minor adjustments explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit snowjoe.com/help or email us at [email protected] for
instructions. Please be sure to register your unit beforehand to speed up this process. Certain products may
require a serial number, typically found on the decal affixed to the housing or guard of your product. All products
require a valid proof of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).
• Batteries are covered in full for 90-days from the date of purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change the design of its products. Nothing contained in this warranty
shall be construed as obligating Snow Joe
®
+ Sun Joe
®
to incorporate such design changes into previously
manufactured products, nor shall such changes be construed as an admission that previous designs were defective.
This warranty is intended to cover product defects only. Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of the Snow Joe
®
+ Sun Joe
®
products covered by
this warranty. This warranty does not cover any cost or expense incurred by the purchaser in providing substitute
equipment or service during reasonable periods of malfunction or non-use of this product while waiting for a
replacement part or unit under this warranty. Some states do not allow exclusions of incidental or consequential
damages so the above exclusions may not apply in all states. This warranty may give you specific legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST. You can reach us at 1-866-SNOWJOE
(1-866-766-9563), online at snowjoe.com, via email at [email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and Canada
should contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain information applicable to your country,
province or state. If for any reason, you are not satisfied with the distributor’s service, or if you have difficulty
obtaining warranty information, contact your Snow Joe
®
+ Sun Joe
®
seller. If in the event your efforts are
unsatisfactory, please reach out to us directly.
