104
D335 User Manual
Troubleshooting
T
roubleshooting
R
eboot
1. Press
.
2. Select
Maintenance
and press .
3. Select
Reboot
and press .
4. When asked whether to "Reboot?", press .
5. Wait for the idle screen to reappear.
H
ard reboot
Disconnect the power, wait for a few seconds, and reconnect. Wait for the idle screen to reappear.
Warning: Never disconnect the power during a firmware update!
R
eset to factory values
The phone can be reset to factory values in admin mode only.
1. Press
.
2. Select
Maintenance
and press .
3. Select
Reset values
and press .
4. Enter the administrator password and press .
5. Wait for the idle screen to reappear.
6. See "Initializing and registering the phone" on page 14 to continue.
Warning: All customized settings will be lost!
T
FTP Update
When there is no other way to get the phone to work (administrator password lost, etc.), it can be
reset to factory values via TFTP update.
Note: All information and all customized settings stored on
the phone will be deleted!
For information on how to do the TFTP update, see the how-to article on
.
1. Open a browser and enter the address
.
2. Click the
FAQ's
symbol.
3. In the
Contents
menu on the left side of the display, click the arrow of
FAQ
.
4. Click the arrow of
Deskphone FAQ
.
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