Q17: I connected the system, why nothing is showing on my
monitor?
A:
Step1: Please make sure your TV/PC Monitor has been set to HDMI Mode and
you are connected to its HDMI port. Be sure the HDMI cable is tightly connected.
Step2: The resolution of your TV/PV Monitor must be 1080P or higher. Since the
output resolution of our system is 1080P any TV/PC Monitor with lower resolution
would not be compatible. Try to connect the NVR to another monitor with higher
resolution. When the videos appear, you may need to adjust the NVR to a lower
resolution level, such as 1024*768, to allow the videos to properly display on the
screen. If so, right click the mouse on your home screen and navigate to System
Setup>General Setup>General Setup. Select an appropriate Display Resolution for
your monitor and click “Apply” to save.
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Step3: If above does not help, since a VGA connection is more stable than an HDMI
connection, connect the NVR to monitor by VGA cable and set the monitor mode to
VGA.
If the problem remains, please call us or send us Email.
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