Failure indication
lights up
Indication on display
(if available)
Description - Causes - Solutions
“Service”
“bdd”
(in case your washing
machine has no
display: all lamps of the
programme sequence
indicator light up)
from “F02” to “F35”
(except “F09”)
“F09”
“FA”
“Fod”
Appliance stops during the programme.
“Drum flaps open” (the drum flaps have not been
closed properly).
Push the “Reset” button for at least 3 seconds
and wait until the “Door open” lights up.
Open lid and close drum flaps, then select and start
desired programme again. If fault persists, notify our
After-Sales Service.
“Electrical module fault”
Select and start “Drain” programme or push
“Reset” button for at least 3 seconds.
“Water level too high” (after programme
cancellation or false operating). Switch off appliance
and then switch it on again, select programme
“Drain” and start within 15 sec.
“Waterstop fault”
Switch off appliance, pull out mains plug and turn
water tap off. Tilt appliance forward carefully to
allow collected water to flow out from the bottom.
Then:
• Plug in the appliance again.
• Turn the water tap on (if water immediately flows
into the appliance without the appliance being
started, there is a failure; turn off the tap and
notify After-Sales Service).
• Select and start the desired programme again.
“Overfoaming”
Too much foam interrupted the wash programme.
• Select and start “Rinse & Spin” programme .
• Afterwards select and start desired programme
again, using less detergent.
If faults persist, unplug the appliance, turn off the
water tap and contact our After-Sales Service (see
next chapter).
If your washing machine has no time display, check which of the previously described
situations could be the origin of the fault and follow the corresponding instructions.
GB 14
