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Problem
Possible cause
Remedy
Auto-Vent does not work.
You covered the control
panel.
Remove the object from the
control panel.
Accelerator does not oper‐
ate.
The zone is hot.
Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the func‐
tion.
The heat setting changes
between two levels.
Power management oper‐
ates.
Refer to "Daily use".
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no sound when you
touch the panel sensor
fields.
The sounds are deactivated.
Activate the sounds. Refer
to "Daily use".
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and acti‐
vate it again.
comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is unsuitable.
Use suitable cookware. Re‐
fer to "Hints and tips".
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct
dimensions. Refer to "Tech‐
nical data".
and a number come on.
There is an error in the hob.
Deactivate the hob and acti‐
vate it again after 30 sec‐
onds. If comes on again,
disconnect the hob from the
electrical supply. After 30
seconds, connect the hob
again. If the problem contin‐
ues, speak to an Authorised
Service Centre.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a
qualified electrician to check
the installation.
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