Problem
Possible cause
Remedy
There is no sound when you
touch the panel sensor
fields.
The sounds are deactivated.
Activate the sounds. Refer
to "Daily use".
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and acti‐
vate it again.
comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is unsuitable.
Use suitable cookware. Re‐
fer to "Hints and tips".
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct
dimensions. Refer to "Tech‐
nical data".
and a number come on.
There is an error in the hob.
Deactivate the hob and acti‐
vate it again after 30 sec‐
onds. If comes on again,
disconnect the hob from the
electrical supply. After 30
seconds, connect the hob
again. If the problem contin‐
ues, speak to an Authorised
Service Centre.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a
qualified electrician to check
the installation.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in
the corner of the glass surface) and an
error message that comes on. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about
the Service Centre and conditions of
guarantee are in the guarantee booklet.
INSTALLATION
WARNING! Refer to Safety
chapters.
Before the installation
Before you install the hob, write down the
information bellow from the rating plate.
The rating plate is on the bottom of the
hob.
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