Problem
Possible cause
Remedy
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Auto-Vent does not work.
You covered the control
panel.
Remove the object from the
control panel.
Accelerator does not oper‐
ate.
The zone is hot.
Let the zone become suffi‐
ciently cool.
The highest heat setting is
set.
The highest heat setting has
the same power as the func‐
tion.
The heat setting changes
between two levels.
Power management oper‐
ates.
Refer to "Daily use".
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
There is no sound when you
touch the panel sensor
fields.
The sounds are deactivated.
Activate the sounds. Refer
to "Daily use".
The flexible induction cook‐
ing area does not heat up
the cookware.
The cookware is in a wrong
position on the flexible in‐
duction cooking area.
Place the cookware in the
correct position on the flexi‐
ble induction cooking area.
The position of the cook‐
ware depends on the activa‐
ted function or function
mode. Refer to "Flexible in‐
duction cooking area".
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