Instructions for the user
20
7. TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
PROBABLE SOLUTION
Noisy operation:
- see "operating noise" section
The compressor starts up too often or
operates continuously:
- compressor and condenser cooling
inadequate:
- rise in outside temperature;
- doors opened often or for long
periods;
- too much fresh food placed in the
appliance.
- check that the rear of the appliance is
properly ventilated as explained in
point "3.1 Choosing the site" and that
the condenser is not over-dirty;
- freeze less food at a time.
The compressor does not start up:
- temperature regulator on 0.
- power supply lead not connected to
the electrical mains;
- mains socket not supplying electrical
power.
- connect the cable to the power supply;
- contact the utility company.
Water in bottom of refrigerator:
- "Condensation drain" opening blocked
or frozen.
- Clear the drain opening.
Door hard to open just after closing:
- if you attempt to open a door again
just after closing it, considerable
strength is required. This is because
of the vacuum caused by cooling of
the warm air that has entered the
appliance.
Too much condensation forming in
refrigerator section:
- check that the door gaskets are
providing an airtight seal on the
refrigerator;
- door opened often or for long periods;
- too much fresh food (fruit and
vegetables) placed on the shelves;
- foods not properly covered or stored
in airtight containers.
- In case of cracks, try to soften the
gasket by pulling it with one hand and
sliding your closed fingers along the
inside
;
- open the door less often and for
shorter times, especially when the
appliance is working in warm, humid
conditions;
- place less food inside the refrigerator
section;
- Cover the containers and seal foods.
Front of cabinet hot to the touch:
- the refrigerator is operating normally.
Inside the cabinet there is a surface
heating system designed to restrict
the formation of condensation in the
area where the door gasket closes.
AFTER-SALES SERVICE - READING THE NAMEPLATE.
IF THE PROBLEMS WITH THE PRODUCT YOU HAVE PURCHASED ARE NOT AMONGST THOSE
DESCRIBED ABOVE AND IF YOU NEED MORE INFORMATION, PLEASE CONTACT THE AUTHORISED
AFTER-SALES SERVICE. YOU WILL FIND THE ADDRESS AND TELEPHONE IN YOUR LOCAL TELEPHONE
DIRECTORY UNDER
SMEG
.
TO SPEED UP THE SERVICE, PLEASE BE READY TO INFORM OUR CALL SERVICE OPERATORS OF THE
MODEL OF THE PRODUCT YOU HAVE PURCHASED AND THE SERIAL NUMBER MARKED ON THE
NAMEPLATE INSIDE THE BODY OF THE REFRIGERATOR. THANK YOU IN ADVANCE FOR YOUR
ASSISTANCE.
