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PCI Compatibility

Early PCI BIOS versions do not properly support the PCI
specification and may “hang” when a network card driver tries to
load. If this occurs, make sure your BIOS correctly supports the PCI
Local Bus Specification (v2.0 or later) and upgrade your computer
BIOS to the latest version.

Some PCI computers are not self-configuring and require you to
perform some or all of the following functions by changing
motherboard jumpers and/or configuring the BIOS Setup program:

u

Verify that the PCI slot is an enabled busmaster slot and not a
slave PCI slot. The TigerCard 1000 card must be installed in a
PCI busmaster slot. In some computers the PCI slot must be
configured to enable bus mastering. Refer to your PC’s manual
and check the PCI BIOS Setup program to be sure the PCI slot
is an enabled busmaster slot.

u

In some computers, you may be required to disable Plug ‘n
Play (PnP) in the BIOS Setup program if resources are not
properly assigned between the network card and other
installed cards.

u

Some computers may require you to reserve interrupts and
memory addresses for installed ISA cards to prevent PCI cards
from using the same settings. Refer to your PC’s manual and
check the PCI BIOS Setup program configuration options for
ISA cards.

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PPENDIX

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ROUBLESHOOTING

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Содержание TigerCard 1000

Страница 1: ...stant access to network resources u Conforms to IEEE 802 3z 1000BASE SX u Supports PCI 32 and 64 bit bus master architectures u Full duplex operation for up to 2 Gbps of bandwidth u Support for VLAN tagging with eight levels of priority u IP TCP and UDP checksum off loading capability reduces CPU overhead ...

Страница 2: ...TigerCard 1000 User Guide From SMC s Tiger line of feature rich workgroup LAN solutions August 1999 Pub 150017 102 R02 6 Hughes Irvine CA 92618 Phone 949 707 2400 ...

Страница 3: ... granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 1999 by SMC Networks Inc 6 Hughes Irvine California All rights reserved Printed in Taiwan Trademarks SMC is a registered trademark and EtherPower and SuperDisk are trademarks of SMC Networks Inc Other product and company names are tradem...

Страница 4: ... and return this card does not affect the standard three year warranty After registration any defective EtherPower 10 100 Network Cards will be repaired or replaced at SMC s option SOFTWARE SMC warrants that the software programs licensed from it will perform in substantial conformance to the program specifications for a period of ninety 90 days from the date of purchase from SMC or its Authorized...

Страница 5: ...ITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR ANY OTHER CAUSE BEYOND THE RANGE OF INTENDED USE OR BY ACCIDENT FIRE...

Страница 6: ...onnecting a Fiber Cable 1 9 2 Installing Network Drivers 2 1 Windows NT 4 0 Installation 2 1 First Time Installation 2 1 Secondary installation 2 3 Further Configuration 2 4 Novell NetWare Installation 2 5 NetWare Server 5 0 2 5 NetWare Server 4 11 2 6 NetWare Server 3 12 and 3 2 2 8 Linux 2 0 35 or Later Installation 2 10 Manual Loading and Configuration 2 10 Automatic Installation 2 11 Windows 9...

Страница 7: ...sion 3 5 Jumbo Frame Support 3 5 VLAN Properties 3 6 Using VLANs 3 6 Traffic Priority 3 7 VLAN Table Maintenance 3 8 VLAN Capabilities 3 8 Network Card Diagnostics 3 9 Local Tests 3 9 Send and Receive Test 3 10 A Troubleshooting A 1 PCI Compatibility A 1 Solutions for Common Problems A 3 Network Card Installation Problems A 3 Network Connection Problems A 4 B Cables B 1 Cable Specifications B 1 C ...

Страница 8: ...ifferent from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of Industry Canada Cet appareil numérique respecte les ...

Страница 9: ... optiques sécurité sur le plan optique Ne regardez jamais le laser tant qu il est sous tension Ne regardez jamais directement le port TX Transmission à fibres optiques et les embouts de câbles à fibres optiques tant qu ils sont sous tension Warnhinweis Faseroptikanschlüsse Optische Sicherheit Niemals ein Übertragungslaser betrachten während dieses eingeschaltet ist Niemals direkt auf den Faser TX ...

Страница 10: ...e bandwidth of Fast Ethernet over multimode fiber links A true plug and play device this card is auto configurable upon power up and supports advanced features such as VLAN tagging QoS priority queuing and full duplex flow control Leading edge ASIC technology and performance enhancing techniques maximize throughput and minimize CPU utilization The result is a network card that delivers the perform...

Страница 11: ...is a Gigabit Ethernet network card designed for 32 bit and 64 bit PCI bus computers The SC fiber connector enables the network card to support 1000 Mbps transmissions at half and full duplex over 62 5 125 and 50 125 micron multimode fiber cable Figure 1 1 The TigerCard 1000 ...

Страница 12: ...N L n e e r G X S E S A B 0 0 0 1 d i l a v a s e t a c i d n I t r o p r e b i f e h t n o n o i t c e n n o c f f O d i l a v n i s i n o i t c e n n o c r o f f o s i r e w o P X D F n e e r G s i d r a c k r o w t e n e h t s e t a c i d n I e d o m x e l p u d l l u f n i g n i t a r e p o f f O s i d r a c k r o w t e n e h t s e t a c i d n I e d o m x e l p u d f l a h n i g n i t a r e p ...

Страница 13: ... fill out and return the Warranty Registration Card to SMC or register on SMC s Web site The TigerCard 1000 is covered by a limited lifetime warranty SuperDisk Contents The SuperDisk contains drivers and other files to make network card configuration testing and driver installation easy u RELEASE HTM a summary of the contents of the driver diskette in HTML format for viewing using a Web browser u ...

Страница 14: ...ing requirements u A PC and BIOS that support the PCI Local Bus Specification v2 0 or later u An available bus mastering 32 bit or 64 bit PCI slot u 62 5 125 or 50 125 micron multimode fiber cable refer to the tables in Appendix B u An IEEE 802 3z compliant Gigabit Ethernet switch or buffered repeater installed in your network ...

Страница 15: ...lug the power cord and remove the computer s cover 2 Select an available 32 bit or 64 bit bus mastering PCI slot and remove the cover bracket Use a 64 bit PCI slot if your PC supports this standard If using a 32 bit PCI slot the end of the card s edge connector will be exposed Be careful that it does not touch any conducting parts on the PC motherboard Note Some PC motherboard designs may not prov...

Страница 16: ...e computer s BIOS settings 6 The SMC SuperDisk that accompanies the TigerCard 1000 contains all the network operating system drivers supported by this card Please read the RELEASE TXT file on the diskette for a list of all drivers Refer to Chapter 2 in this guide for instructions on installing drivers Also a text file is included with each driver to detail the proper installation procedure Any new...

Страница 17: ...ron multimode fiber optic cable Note that for 62 5 125 micron cable with ST connectors SMC provides an optional SC to ST plug converter SC ST Converter P N 99 012034 091 The attached device must be within the distance limitations specified by the IEEE 802 3z 1000BASE SX specification Observe the following guidelines for 1000BASE SX operation u The maximum length of a fiber segment is 270 meters fo...

Страница 18: ...e inherently eye safe in normal operation However you should never look directly at the transmit port when it is powered on 1 Remove and keep the SC connector s rubber cover When not connected to a fiber cable the rubber cover should be replaced to protect the optics 2 Connect one end of the cable to the card s SC connector see Figure 2 4 and the other end of the cable to the fiber connector on th...

Страница 19: ...1 10 INSTALLING THE NETWORK CARD ...

Страница 20: ...talling on an older PC model Pentium or earlier upgrade the BIOS to the latest version First Time Installation If you ve already installed a network card configured Windows NT Networking or configured a network driver refer to the procedure titled Secondary Installation on page 2 3 1 If Windows NT is already installed on your computer proceed to Step 2 Otherwise complete a first time Windows NT in...

Страница 21: ...Adapter click on Next 8 Select network protocols when prompted and click Next Note To complete a TCP IP installation you will need to know your IP Address and Subnet Mask For further information contact your network administrator or Internet service provider 9 Click on Next and then Next again when prompted to Install Network Components When prompted for Windows NT files type the path to your Wind...

Страница 22: ...ws NT 3 Double click on the My Computer Control Panel and Network icons From the Network window select the Adapter tab 4 Do not select any of the network cards listed Select Add 5 You are presented with the Select Network Adapter window Click on Have Disk 6 You are presented with the Insert Disk window Specify the path to the root directory of the SuperDisk e g A and click on OK 7 You are presente...

Страница 23: ...uble click on the My Computer Control Panel and Network icons The Network dialog box appears If the correct network protocols are not installed in the Protocols tab list box click on the Add button and follow the on screen directions to select network protocols 2 Click on the appropriate tab Identification Services or Bindings to add or modify other network components as needed 3 To modify other n...

Страница 24: ...utility The Installation Options dialog box is displayed 4 Select the Driver Options menu item and press enter The Driver Options dialog box is displayed 5 Select the Configure Network Drivers menu item and press enter The Additional Driver Actions dialog box is displayed 6 Insert the SMC SuperDisk driver diskette into the A drive 7 Select the Load an additional driver menu item option and press E...

Страница 25: ...ess Enter to continue 12 Perform protocol specific configuration as required 13 Select No when asked if you want to load additional drivers 14 On the Additional Driver Actions dialog box select Return to previous menu and press Enter to continue 15 On the Driver Options dialog box select Return to previous menu and press Enter to continue 16 On the Installation Options dialog box select Exit to re...

Страница 26: ...ed Press the Ins key to install an unlisted driver A dialog box is displayed indicating that the A drive will be scanned for drivers Press Enter to continue 8 Press Enter to select the SMC9462 LAN from the Select a driver to install dialog box A message asking if you want to copy the driver is displayed Select Yes to continue The device driver is copied 9 A screen with three dialog boxes is displa...

Страница 27: ...AN driver is part of the NetWare installation process Use the following instructions with those in the NetWare installation manual to install the driver You will need the SMC SuperDisk during this procedure Caution Prior to installing the SMC9462 LAN ODI driver you should upgrade to patch kit D 312ptd exe see Novell Document No 2936137 or later or install the NetWare 3 2 Enhancement Pack Next you ...

Страница 28: ...9462 LAN 4 Sample AUTOEXEC NCF for NetWare Server 3 12 AUTOEXEC NCF LOAD C SMC9462 slot 3 FRAME ETHERNET_802 2 NAME E_8022 BIND IPX to E_8022 NET 10 LOAD C SMC9462 slot 3 FRAME ETHERNET_II NAME E_II BIND IPX to E_II NET 30 LOAD C SMC9462 slot 3 FRAME ETHERNET_802 3 NAME E_8023 BIND IPX to E_8023 NET 20 LOAD C SMC9462 slot 3 FRAME ETHERNET_SNAP NAME E_SNAP BIND IPX to E_SNAP NET 40 5 Reboot the Net...

Страница 29: ...system as supervisor root and enter Maintenance mode Make sure that the current directory is using the Unix command pwd 2 Use the following steps to uncompress the package file cd tmp and insert the floppy in the proper drive i e a mcopy a linux smc9462 o smc9462 cd smc9462 Now the installation directory is ready for use 3 Load the SMC9462SX device driver module by simply running the command insmo...

Страница 30: ... system can find a configuration script that contains the necessary network info A sample is given below DEVICE eth0 USERCTL no ONBOOT yes BOOTPROTO none BROADCAST 207 200 5 255 NETWORK 207 200 5 0 NETMASK 255 255 255 0 IPADDR 207 200 5 2 Automatic Installation This section describes how to install the Linux driver so that it is automatically loaded and configured at boot time The following descri...

Страница 31: ...lib modules 2 0 x net 4 Locate the boot module configuration file most commonly conf modules in the etc directory Add the following line alias ethx smc9462 where ethx will be eth0 if you don t have any other adapters eth1 if you already have one and so on The parameters are the ones discussed in the previous paragraph 5 Find where the network configuration scripts are normally the etc sysconfig ne...

Страница 32: ...98 is already installed on your computer proceed to Step 2 Otherwise complete a first time Windows 98 installation without the SMC network card installed 2 Shut down your PC install the SMC network card and attach network cable 3 Power on your PC and boot into Windows 98 4 When Windows 98 prompts with PCI Ethernet Controller in the New Hardware Found dialog box click the Next button 5 Select Searc...

Страница 33: ...2 sys from A Win98 to the C WINDOWS SYSTEM directory and the SMCNET5 INF file from A Win98 to the C WINDOWS INF directory 11 When Windows prompts with SMC9462SX TigerCard 1000 adapter in the Add New Hardware Wizard dialog box click the Finish button 12 Remove the SMC SuperDisk driver diskette from your floppy drive 13 Restart your computer to initialize the network function Note C WINDOWS is the d...

Страница 34: ...tems Please note that new releases of SMC drivers and operating systems may result in procedures slightly different than those described in this chapter Latest Drivers The SMC SuperDisk contains the latest drivers available at shipping time If more recent versions of these drivers are available you can download them from SMC s Web site Refer to the back cover of this user guide ...

Страница 35: ...2 16 INSTALLING NETWORK DRIVERS ...

Страница 36: ...stalled This utility runs when you click on the Properties button for the card in the Network control panel applet Using this utility you can perform the following procedures u View the network card s status and PCI setup information See page 3 3 u Configure the card s advanced properties such as link parameters Packet Propulsion threshold and Jumbo Frame support See page 3 4 u Configure VLAN tag ...

Страница 37: ... Follow these steps from the Windows NT 4 0 desktop 1 Double click on the My Computer Control Panel and Network icons The Network dialog box appears 2 Click on the Adapters tab and select the TigerCard 1000 card in the list box 3 Click on the Properties button to run the utility ...

Страница 38: ...ion and to set a locally administered network address Locally Administered Network Address This field lets you set a local network MAC address to override the Permanent Network Address This feature is useful if the TigerCard 1000 card is being used in a test environment However for normal use it is recommended to retain the factory set Permanent MAC address ...

Страница 39: ...meters The network card s link speed PHY type physical connection to the network and duplex mode can all be set from this page However if the AutoNegotiate Link Parameters box is checked these parameters are automatically determined and the configuration options greyed out For most Gigabit Ethernet devices it is recommended to use Auto Negotiation to set the link parameters Note that network card ...

Страница 40: ...evel for a particular environment depends on various factors such as the PC hardware other devices on the PCI bus and the applications being run Considering all the variables involved it is recommended to experiment with the Packet Propulsion threshold to find the setting that maximizes the performance of the TigerCard 1000 in your system Jumbo Frame Support The TigerCard 1000 network card can be ...

Страница 41: ...andard and Jumbo frame sizes VLAN Properties Select the VLAN Properties tab in the utility window to configure the card s VLAN options and to edit the 16 entry VLAN ID table Using VLANs The TigerCard 1000 network card supports the IEEE 802 1Q VLAN standard and can be configured to participate in a network with other devices that use VLANs ...

Страница 42: ...ch a different VLAN Usually VLANs are configured within IEEE 802 1Q VLAN enabled switches in the network where ports are assigned to specific VLAN IDs The TigerCard 1000 allows up to 16 VLAN IDs to be configured directly within the card so a network server can share its resources with up to 16 VLANs through just one switch link This avoids the expense of having multiple adapters in a server and si...

Страница 43: ...hat is used in outbound VLAN tagged frames from the network card All entries in the table are used for filtering inbound frames with unlisted VLAN IDs Note that the switch port the network card is connected to should be assigned to the VLAN groups specified in the table or permit automatic VLAN registration with GVRP VLAN Capabilities Three check box options at the bottom of the VLAN Properties pa...

Страница 44: ...ts can be used to test the basic functions of the network card Select the Run Loopback Tests and Run Internal Tests check boxes either together or separately The tests to be performed will show Ready as the status in the test list box Then click on the Run Local Tests button to start the tests The progress of each test is shown by the Test Progress status bar When the tests are complete click on t...

Страница 45: ...eceives the test messages and transmits them back to the sender Note You should run the Local Tests before running the Send and Receive Test to ensure that the card s basic functions are working properly To run the test on one computer be sure the configuration utility is running to enable it as the receiver On the other computer simply click on the Run button to start sending test messages The pr...

Страница 46: ... and not a slave PCI slot The TigerCard 1000 card must be installed in a PCI busmaster slot In some computers the PCI slot must be configured to enable bus mastering Refer to your PC s manual and check the PCI BIOS Setup program to be sure the PCI slot is an enabled busmaster slot u In some computers you may be required to disable Plug n Play PnP in the BIOS Setup program if resources are not prop...

Страница 47: ...where the network card is installed Master Enabled Slave Enabled Latency Timer 40 range is 20 to 255 Interrupt Type Level Triggered Interrupt Number choose any number the BIOS Setup supplies that does not conflict with another installed card Note that the wording of these parameters varies with different computers and not all parameters may be configurable Always consult your computer manual for i...

Страница 48: ...s securely seated in the PCI slot Check for any hardware problems such as physical damage to the card s edge connector u Try the card in another PCI busmaster slot If all fails test with another TigerCard 1000 card that is known to operate correctly u Check for resource conflict in the PCI configuration See section PCI Compatibility in this chapter u Make sure your computer is using the latest BIO...

Страница 49: ...s installed for your operating system If necessary try reinstalling the driver u Make sure the computer and other network devices are receiving power u Make sure the network card is connected to a Gigabit Ethernet switch or buffered repeater port that is configured for Auto Negotiation If the card s duplex mode has been configured manually check that it matches that of the network device port u Th...

Страница 50: ...T Converter use only 62 5 125 micron fiber cable s h t g n e L e l b a C r e b i F X S E S A B 0 0 0 1 r e t e m a i D e r o C h t d i w d n a B l a d o M h t g n e L m u m i x a M s n o r c i m 5 2 1 5 2 6 m k z H M 0 6 1 t f 2 2 7 m 0 2 2 m k z H M 0 0 2 t f 2 0 9 m 5 7 2 s n o r c i m 5 2 1 0 5 m k z H M 0 0 4 t f 1 4 6 1 m 0 0 5 m k z H M 0 0 5 t f 5 0 8 1 m 0 5 5 APPENDIX B CABLES ...

Страница 51: ...B 2 CABLES ...

Страница 52: ...0 nm to 860 nm Data Rate 1 Gbps half and full duplex Bus Interface 32 bit and 64 bit bus master PCI Interrupt INTA Cabling 62 5 125 microns maximum 220 m 722 ft 50 125 microns maximum 550 m 1804 ft Configuration 16 entry VLAN table 8 priority levels Optional Jumbo Frame support Packet Propulsion threshold level LED Indicators Link Full half duplex Activity APPENDIX C SPECIFICATIONS ...

Страница 53: ... Storage 40 to 185 F 40 to 85 C Humidity 5 to 95 non condensing Standards IEEE 802 3z Gigabit Ethernet IEEE 802 3x Full Duplex flow control IEEE 802 1Q VLANs IEEE 802 1p Quality of Service PCI v2 1 Compliances CE Mark Emissions FCC Class B VCCI Class B Industry Canada Class B EN55022 CISPR 22 Class B Safety UL 1950 CSA 22 2 No 950 EN60950 TÜV Warranty Limited lifetime ...

Страница 54: ... parameters 3 4 Packet Propulsion threshold 3 5 VLAN ID table 3 6 VLAN tagging 3 8 connections fiber cable 1 9 guidelines 1 8 to Gigabit Ethernet devices 1 8 contents package 1 4 SuperDisk 1 4 D diagnostic tests 3 9 driver diskette 1 4 driver files 1 4 1 7 2 1 2 15 drivers installation 2 1 new or updated 1 7 Release TXT file 1 7 E EC conformance iii emissions iii F fiber cable 1 2 1 5 1 9 G Gigabi...

Страница 55: ...twork card configuration utility 3 1 information 3 3 installing 1 6 network drivers 1 7 2 1 O optimizing performance 3 5 P package contents 1 4 Packet Propusion 3 5 PCI BIOS settings 1 8 A 1 configuration 1 8 A 1 settings 3 1 PCI bus specification 1 5 A 1 performance optimizing 3 5 priority levels 3 8 problems common A 3 network connections A 4 PCI settings A 1 Q Quality of Service levels 3 8 R re...

Страница 56: ...d 3 9 troubleshooting basic A 3 hardware problems A 3 network connections A 4 PCI compatibility A 1 two node test 3 10 U utility diagnostic 3 1 V VLAN configuration 3 6 W Windows 95 drivers 2 13 Windows 98 installation 2 13 Windows NT installation 2 1 3 1 ...

Страница 57: ...INDEX Index 4 ...

Страница 58: ...TERATURE OR ADVERTISING RESPONSE CALL U S A and Canada 800 SMC 4 YOU Fax 949 707 2460 Spain 34 93 477 4920 Fax 34 93 477 3774 UK 44 0 1344 418819 Fax 44 0 1344 418826 Southern Europe 33 1 41 18 68 68 Fax 33 1 41 18 68 69 Central Eastern Europe 49 0 89 92861 200 Fax 49 0 89 92861 230 Nordic 46 8 564 33145 Fax 46 8 87 62 62 Middle East 971 4818410 Fax 971 4817993 South Africa 27 0 11 3936491 Fax 27 ...

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