SMC Networks Barricade SMC7904BRA Скачать руководство пользователя страница 115

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A-1

PPENDIX

ROUBLESHOOTING

This section describes common problems you may encounter and possible
solutions to them. The Barricade ADSL Router can be easily monitored
through panel indicators to identify problems.

Troubleshooting Chart

Symptom

Action

LED Indicators

Power LED is

Off

•

Check connections between the Barricade ADSL

Router, the external power supply, and the wall outlet.

•

If the power indicator does not turn on when the

power cord is plugged in, you may have a problem

with the power outlet, power cord, or external power

supply. However, if the unit powers off after running

for a while, check for loose power connections, power

losses, or surges at the power outlet.

If you still cannot isolate the problem, then the

external power supply may be defective. In this case,

contact technical support for assistance.

Содержание Barricade SMC7904BRA

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Страница 3: ...38 Tesla Irvine CA 92618 Phone 949 679 8000 Broadband Router with built in ADSL Modem From SMC s line of award winning connectivity solutions August 2004...

Страница 4: ...ties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of our company We reserve the right to change specifications at any time without...

Страница 5: ...corporates these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC product A list of discontinued products with their respective dates of discontinua...

Страница 6: ...IDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUN...

Страница 7: ...cian for help FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices any changes or modifications not expressly approve...

Страница 8: ...om the network until the problem is resolved No repairs may be done by the customer This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject...

Страница 9: ...vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Die Bel ftungs ffnungen dienen der Luftzirkul...

Страница 10: ...itung entsprechend funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erzielen e Das Ger t ist gefallen und oder das Geh use ist besch digt f Wenn das Ger t deutliche Anzeichen eines...

Страница 11: ...ernet Cabling 2 8 Connect the Power Adapter 2 8 3 Configuring Client PC 3 1 TCP IP Configuration 3 2 Windows 98 Me 3 3 Disable HTTP Proxy 3 5 Obtain IP Settings from Your Barricade ADSL Router 3 7 Win...

Страница 12: ...e Zone 4 4 Parameters Setting 4 5 Confirm 4 6 Parameter Setting Country or ISP Not Listed 4 8 Advanced Setup 4 15 System 4 17 WAN 4 21 LAN 4 29 NAT 4 31 Routing 4 36 Firewall 4 40 SNMP 4 53 UPnP 4 55...

Страница 13: ...A Troubleshooting A 1 B Cables B 1 Ethernet Cable B 1 Specifications B 1 Wiring Conventions B 1 RJ 45 Port Connection B 2 Pin Assignments B 3 ADSL Cable B 4 Specifications B 4 Wiring Conventions B 4...

Страница 14: ...TABLE OF CONTENTS x...

Страница 15: ...convenient and powerful solution About the Barricade ADSL Router The Barricade ADSL Router provides Internet access to multiple users by sharing a single user account This new technology provides man...

Страница 16: ...b browser on any operating system that supports TCP IP Compatible with all popular Internet applications Applications Many advanced networking features are provided by the Barricade ADSL Router Fast E...

Страница 17: ...ress This secures your network from direct attack by hackers and provides more flexible management by allowing you to change internal IP addresses without affecting outside access to your network DMZ...

Страница 18: ...INTRODUCTION 1 4...

Страница 19: ...SL Router refer to Configuring the Barricade ADSL Router on page 4 1 Package Contents After unpacking the Barricade ADSL Router check the contents of the box to be sure you have received the following...

Страница 20: ...protocols installed on each PC that will access the Internet A Java enabled web browser such as Microsoft Internet Explorer 5 5 or above installed on one PC at your site for configuring the Barricade...

Страница 21: ...ork to these ports i e a PC hub or switch Power button Press this button to turn on turn off the Barricade ADSL Router Reset Button Use this button to reset the power and restore the default factory s...

Страница 22: ...power Normal operation Off Power off or failure DSL On ADSL connection is functioning correctly Flashing The Barricade ADSL Router is establishing an ADSL link Off ADSL connection is not established...

Страница 23: ...or cooling requirements are needed You should however comply with the following guidelines Keep the Barricade ADSL Router away from any heating devices Do not place the Barricade ADSL Router in a dus...

Страница 24: ...rvice provider will attach the outside ADSL line to a data voice splitter In this case you can connect your phones and computer directly to the splitter as shown below Figure 2 3 Installing with a Spl...

Страница 25: ...ur phone system In this case you can connect your phones and computer directly to the incoming ADSL line but you will have to add low pass filters to your phones as shown below Figure 2 4 Installing w...

Страница 26: ...t it is properly seated Warning Do not plug a phone jack connector into an RJ 45 port This may damage the Barricade ADSL Router Notes 1 Use 100 ohm shielded or unshielded twisted pair cable with RJ 45...

Страница 27: ...ers automatically using Dynamic Host Configuration Protocol DHCP Other ISPs provide a static IP address and associated numbers which you must enter manually How your ISP assigns your IP address determ...

Страница 28: ...ADSL Router are Note These settings can be changed to fit your network requirements but you must first configure at least one computer to access the Barricade ADSL Router s web configuration interfac...

Страница 29: ...exactly match your version of Windows This is because these steps and screen shots were created from Windows 98 Windows Millennium Edition is similar but not identical to Windows 98 1 On the Windows d...

Страница 30: ...he Configuration tab double click the TCP IP item listed for your network card 4 In the TCP IP window select the IP Address tab If Obtain an IP address automatically is already selected your computer...

Страница 31: ...ure of your web browser is disabled This is so that your browser can view the Barricade ADSL Router s HTML configuration pages The following steps are for Internet Explorer Internet Explorer 1 Open In...

Страница 32: ...G CLIENT PC 3 6 3 In the Internet Options window click the Connections tab Next click the LAN Settings button 4 Clear all the check boxes 5 Click OK and then click OK again to close the Internet Optio...

Страница 33: ...gured your computer correctly 1 On the Windows desktop click Start Run 2 Type WINIPCFG and click OK It may take a second or two for the IP Configuration window to appear 3 In the IP Configuration wind...

Страница 34: ...CONFIGURING CLIENT PC 3 8 Windows NT 4 0 1 On the Windows desktop click Start Settings Control Panel 2 Double click the Network icon...

Страница 35: ...ddress tab 5 In the Adapter drop down list be sure your Ethernet adapter is selected 6 If Obtain an IP address automatically is already selected your computer is already configured for DHCP If not sel...

Страница 36: ...ge 3 5 Obtain IP Settings from Your Barricade ADSL Router Now that you have configured your computer to connect to your Barricade ADSL Router it needs to obtain new network settings By releasing old D...

Страница 37: ...key Verify that your IP Address is now 192 168 2 xxx your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your Barricade ADSL Router is functioning 4 Ty...

Страница 38: ...at corresponds to the connection to your Barricade ADSL Router 3 The connection status screen will open Click Properties 4 Double click Internet Protocol TCP IP 5 If Obtain an IP address automatically...

Страница 39: ...lorer on page 3 5 Obtain IP Settings from Your Barricade ADSL Router Now that you have configured your computer to connect to your Barricade ADSL Router it needs to obtain new network settings By rele...

Страница 40: ...TER key Verify that your IP Address is now 192 168 2 xxx your Subnet Mask is 255 255 255 0 and your Default Gateway is 192 168 2 1 These values confirm that your Barricade ADSL Router is functioning 4...

Страница 41: ...he Network Connections window will open Double click the connection for this device 4 On the connection status screen click Properties 5 Double click Internet Protocol TCP IP 6 If Obtain an IP address...

Страница 42: ...ngs and renewing them with settings from your Barricade ADSL Router you can verify that you have configured your computer correctly 1 On the Windows desktop click Start Programs Accessories Command Pr...

Страница 43: ...actly match your operating system This is because these steps and screen shots were created using Mac OS 10 2 Mac OS 7 x and above are similar but may not be identical to Mac OS 10 2 Follow these inst...

Страница 44: ...m that your Barricade ADSL Router is functioning 5 Close the Network window Now your computer is configured to connect to the Barricade ADSL Router Disable HTTP Proxy You need to verify that the HTTP...

Страница 45: ...CONFIGURING YOUR MACINTOSH COMPUTER 3 19 3 Uncheck all check boxes and click OK...

Страница 46: ...CONFIGURING CLIENT PC 3 20...

Страница 47: ...ADSL Router using Internet Explorer 5 0 or above To access the Barricade ADSL Router s management interface enter the default IP address of the Barricade ADSL Router in your web browser http 192 168 2...

Страница 48: ...dvanced Setup section Setup Wizard Use the Setup Wizard if you want to quickly set up the Barricade ADSL Router Go to Setup Wizard on page 4 4 Advanced Setup Advanced Setup supports more advanced func...

Страница 49: ...click the SAVE SETTINGS or NEXT button at the bottom of the page to enable the new setting Note To ensure proper screen refresh after a command entry be sure that Internet Explorer 5 5 is configured...

Страница 50: ...t your time zone from the drop down list If your area requires it check to enable the clock for daylight saving changes and enter the Daylight Savings Time start and end dates for your location If you...

Страница 51: ...ter settings Go to Parameter Setting Country or ISP Not Listed on page 4 8 in the manual If your ISP uses PPPoA or PPPoE then you will need to enter the user name password and DNS Server address suppl...

Страница 52: ...on ADSL Operation Mode WAN ISP The type of ISP you have selected Protocol Indicates the protocol used VPI VCI Virtual Path Identifier VPI and Virtual Circuit Identifier VCI AAL5 Encapsulation Shows th...

Страница 53: ...Default Gateway LAN IP address of the Barricade ADSL Router Subnet Mask The network subnet mask Name Server 1 Primary DNS server IP address Name Server 2 Alternate DNS server IP address Start IP Addr...

Страница 54: ...by your ISP If you have a Static IP address you will also need to know the IP address Subnet Mask and Gateway address Please contact your ISP for these details if you do not already have them After s...

Страница 55: ...between the two end points When there is no data to transmit empty cells are sent When data needs to be transmitted it is immediately inserted into the cell flows Encapsulation Shows the packet encaps...

Страница 56: ...in name e g www somesite com to the equivalent numerical IP address Your ISP should provide the IP address of a Domain Name Server Enter the address on this page VPI VCI Enter the Virtual Path Identif...

Страница 57: ...er the subnet mask address provided by your ISP Default Gateway Enter the gateway address provided by your ISP DNS Server Enter the Domain Name Server address VPI VCI Enter the Virtual Path Identifier...

Страница 58: ...iption VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation type used by ISP from the drop down list Username En...

Страница 59: ...CI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation type used by ISP from the drop down list Username Enter user nam...

Страница 60: ...IP address provided by your ISP Subnet Mask Enter the subnet mask address provided by your ISP Default Gateway Enter the gateway address provided by your ISP DNS Server Enter the Domain Name Server a...

Страница 61: ...access and the IP address of a PC or notebook that will be allowed to manage the Barricade ADSL Router remotely WAN Specifies the Internet connection settings LAN Sets the TCP IP configuration for th...

Страница 62: ...TOOLS Contains options to backup and restore the current configuration restore all configuration settings to the factory defaults update system firmware or reset the system STATUS Provides WAN connec...

Страница 63: ...t filtering For accurate timing of log entries and system events you need to set the time zone Select your time zone from the drop down list If you want to automatically synchronize the Barricade ADSL...

Страница 64: ...in access to the user interface press the blue reset button on the rear panel holding it down for at least five seconds to restore the factory defaults Default password smcadmin Enter a maximum Idle T...

Страница 65: ...address of a remote computer on this screen Check the Enabled check box and enter the IP address of the Host Address and click SAVE SETTINGS Note If you check Enable and specify an IP address of 0 0 0...

Страница 66: ...DNS Domain Name Servers DNS are used to map a domain name e g www smc com with the IP address e g 64 147 25 20 Your ISP should provide the IP address of one or more Domain Name Servers Enter those add...

Страница 67: ...CED SETUP 4 21 WAN Specify the WAN connection parameters provided by your Internet Service Provider ISP The Barricade ADSL Router can be connected to your ISP in one of the following ways ATM PVC Clon...

Страница 68: ...rcuit Identifier VCI Encapsulation Specifies how to handle multiple protocols at the ATM transport layer VC MUX Point to Point Protocol over ATM Virtual Circuit Multiplexer null encapsulation allows o...

Страница 69: ...sent When data needs to be transmitted it is immediately inserted into the cell flows Encapsulation Shows the packet encapsulation type Packet encapsulation specifies how to handle multiple protocols...

Страница 70: ...s if the IP address was provided by your ISP IP Address Enter the IP address provided by your ISP Subnet Mask Enter the subnet mask address provided by your ISP Connect Type Sets connection mode to al...

Страница 71: ...y Enter the gateway address provided by your ISP VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation used by IS...

Страница 72: ...p down list QoS Class ATM QoS classes including CBR UBR and VBR PCR SCR MBS QoS Parameters PCR SCR and MBS are configurable Connect Type Sets connection mode to always connected automatic or manual co...

Страница 73: ...Gateway Enter the gateway address provided by your ISP VPI VCI Enter the Virtual Path Identifier VPI and Virtual Circuit Identifier VCI supplied by your ISP Encapsulation Select the encapsulation used...

Страница 74: ...ROUTER 4 28 Clone MAC Address Some ISPs require you to register your MAC address with them If this is the case the MAC address of the Barricade ADSL Router must be changed to the MAC address that you...

Страница 75: ...Address The IP address of the Barricade ADSL Router IP Subnet Mask The subnet mask of the network DHCP Server The Barricade ADSL Router comes with the DHCP function Enable this function to dynamically...

Страница 76: ...ress of the DHCP pool Do not include the gateway address of the Barricade ADSL Router in the client address pool If you change the pool range make sure the first three octets match the gateway s IP ad...

Страница 77: ...ADVANCED SETUP 4 31 NAT Network Address Translation NAT allows multiple users to access the Internet sharing one public IP...

Страница 78: ...blic IP addresses to be shared by multiple internal users This also hides the internal network for increased privacy and security Enter the Public IP address you wish to share into the Global IP field...

Страница 79: ...ADSL Router redirects the external service request to the appropriate server located at another internal IP address For example if you set Type Public Port to TCP 80 HTTP or web and the Private IP Po...

Страница 80: ...ions such as Internet gaming video conferencing and Internet telephony These applications may not work when Network Address Translation NAT is enabled If you need to run applications that require mult...

Страница 81: ...ith the most updated values The content of the NAT Mapping Table is described as follows Protocol protocol of the flow Local IP local LAN host s IP address for the flow Local Port local LAN host s por...

Страница 82: ...c Route Click Add to add a new static route to the list Click SAVE SETTINGS to save the configuration Parameter Description Network Address Enter the IP address of the remote computer for which to set...

Страница 83: ...b network information will be summarized to one piece of information covering all sub networks Table of current Interface RIP parameter Interface The WAN interface to be configured Operation Mode Disa...

Страница 84: ...r immediately begins transmitting routing updates to inform other network routers of the change Poison Reverse A method for preventing loops that would cause endless retransmission of data traffic Aut...

Страница 85: ...he address bits in the destination address used for routing to specific subnets Each bit that corresponds to a 1 is part of the subnet mask number each bit that corresponds to 0 is part of the host nu...

Страница 86: ...ces and networks with a connection to the Internet Their goal is not to steal information but to disable a device or network so users no longer have access to network resources The firewall function o...

Страница 87: ...ermitted through the WAN interface The default is to permit all outgoing traffic The following items are on the Access Control screen Parameter Description Enable Filtering Function Click Yes to turn...

Страница 88: ...CADE ADSL ROUTER 4 42 To add the PC to the filtering table 1 Click Add PC on the Access Control screen 2 Define the appropriate settings for client PC services 3 Click OK and then click SAVE SETTINGS...

Страница 89: ...s the Barricade ADSL Router to enter up to 32 MAC addresses that are not allowed access to the WAN port Click Yes to enable or No to disable this function Enter the MAC address in the space provided Y...

Страница 90: ...The Barricade ADSL Router allows the user to block access to web sites by entering either a full URL address or just a keyword This feature can be used to protect children from accessing violent or po...

Страница 91: ...t access for local clients based on rules Each access control rule may be activated at a scheduled time Define the time schedule on this page and apply the rule on the Access Control page Follow these...

Страница 92: ...CONFIGURING THE BARRICADE ADSL ROUTER 4 46 2 Define the appropriate settings for a schedule rule 3 Click OK and then click SAVE SETTINGS to save your settings...

Страница 93: ...will be blocked except for those types marked in the Stateful Packet Inspection section RIP Defect Default Disabled If an RIP request packet is not acknowledged to by the router it will stay in the i...

Страница 94: ...lose off ports until connection to the specific port is requested When particular types of traffic are checked only the particular type of traffic initiated from the internal LAN will be allowed For e...

Страница 95: ...ADVANCED SETUP 4 49 Scroll down to view more information...

Страница 96: ...ds that a packet state structure remains active When the timeout value expires the router drops the unassembled packet freeing that structure for use by another packet TCP SYN wait 30 sec Defines how...

Страница 97: ...250 sessions Maximum number of allowed incomplete TCP UDP sessions per minute Incomplete TCP UDP sessions per min LOW 200 sessions Minimum number of allowed incomplete TCP UDP sessions per minute Max...

Страница 98: ...ation properly from behind the firewall you can open the client up to unrestricted two way Internet access Enter the IP address of a DMZ Demilitarized Zone host on this screen Adding a client to the D...

Страница 99: ...ccess this information Access rights to the agent are controlled by community strings To communicate with the Barricade ADSL Router the NMS must first submit a valid community string for authenticatio...

Страница 100: ...nity A community string password specified for trap management Enter a word something other than public or private to prevent unauthorized individuals from accessing information on your system Version...

Страница 101: ...ED SETUP 4 55 UPnP Click Enable to turn on the Universal Plug and Play function of the Barricade ADSL Router This function allows the device to automatically dynamically join a network obtain an IP ad...

Страница 102: ...m from the central office to the customer site than upstream This section is used to configure the ADSL operation type and shows the ADSL status ADSL Parameters It is recommended that you set the Oper...

Страница 103: ...ADVANCED SETUP 4 57 ADSL Status The Status screen displays information on connection line status data rate operation data and defect indication and statistics...

Страница 104: ...aved For either path a forward error correction FEC scheme is employed to ensure higher data integrity For maximum noise immunity an interleaver may be used to supplement FEC Interleaved Path FEC Corr...

Страница 105: ...rame contains regular ADSL frames one of which is used to provide superframe synchronization identifying the start of a superframe Some of the remaining frames are also used for special functions Rece...

Страница 106: ...ture is powered by either DynDNS or TZO com With a DDNS connection you can host your own web site E mail server FTP site and more at your own location even if you have a dynamic IP address Domain Name...

Страница 107: ...and reset the Barricade ADSL Router Configuration Tools Choose a function and click Next Backup allows you to save the Barricade ADSL Router s configuration to a file Restore can be used to restore th...

Страница 108: ...een to update the firmware or user interface to the latest versions Download the upgrade file and save it to your hard drive Then click Browse to look for the downloaded file Click BEGIN UPGRADE Check...

Страница 109: ...orm a reset from this page the configurations will not be changed back to the factory default settings Note If you use the Reset button on the rear panel the Barricade ADSL Router performs a power res...

Страница 110: ...age displays WAN LAN connection status firmware and hardware version numbers illegal attempts to access your network as well as information on DHCP clients connected to your network The security log m...

Страница 111: ...isplays system IP settings as well as DHCP Server and Firewall status INFORMATION Displays the number of attached clients the firmware versions the physical MAC address for each media interface and fo...

Страница 112: ...mpts to access your network Save Click on this button to save the security log file Clear Click on this button to delete the access log Refresh Click on this button to refresh the screen DHCP Client L...

Страница 113: ...in the Adapter Address section WINDOWS NT4 2000 XP Click Start Programs Command Prompt Type ipconfig all and press ENTER The MAC address is listed as the Physical Address MACINTOSH Click System Prefer...

Страница 114: ...CONFIGURING THE BARRICADE ADSL ROUTER 4 68...

Страница 115: ...een the Barricade ADSL Router the external power supply and the wall outlet If the power indicator does not turn on when the power cord is plugged in you may have a problem with the power outlet power...

Страница 116: ...possible defects Replace any defective adapter or cable if necessary Network Connection Problems Cannot ping the Barricade ADSL Router from the attached LAN Verify that the IP addresses are properly c...

Страница 117: ...that you have a valid network connection to the Barricade ADSL Router and that the port you are using has not been disabled Check the network cabling between the management station and the Barricade...

Страница 118: ...TROUBLESHOOTING A 4...

Страница 119: ...thernet connections a twisted pair cable must have two pairs of wires Each wire pair is identified by two different colors For example one wire might be red and the other red with white stripes Also a...

Страница 120: ...ation when attaching the wires to the pins Figure B 1 RJ 45 Ethernet Connector Pin Numbers RJ 45 Port Connection Use the straight through CAT 5 Ethernet cable provided in the package to connect the Ba...

Страница 121: ...e straight through cable Crossover Wiring If the port on the attached device has straight through wiring MDI use crossover cable RJ 45 Pin Assignments Pin Number Assignment1 1 Tx 2 Tx 3 Rx 6 Rx 1 The...

Страница 122: ...colors For example one wire might be red and the other red with white stripes Also an RJ 11 connector must be attached to both ends of the cable Each wire pair must be attached to the RJ 11 connector...

Страница 123: ...e 3 Line 1 Ring Red or Blue White 4 Line 1 Tip Green or White Blue 5 Line 2 Ring Yellow or Orange White 6 Not used 1 2 3 4 5 6 Blue White White Blue R1 T1 1 2 3 4 5 6 Red Green R1 T1R2 T2 Black Yellow...

Страница 124: ...CABLES B 6...

Страница 125: ...Supports G Lite ADSL G 992 2 up to 1 5 Mbps downstream up to 512 Kbps upstream Dying GASP support ATM Features RFC1483 Encapsulation IP Bridging and encapsulated routing PPP over ATM LLC VC multiplexi...

Страница 126: ...sparent Bridging DHCP Server DNS Proxy Static Routing RIPv1 and RIP Applications Netmeeting ICQ Real Player QuickTime DialPad PC Anywhere Telnet SNTP NNTP Environmental Temperature IEC 68 2 14 0 to 50...

Страница 127: ...e 2 ADSL full rate Standards Conformance Electromagnetic Compatibility CE ETSI R TTE ETS 300 328 ETS 300 489 Safety EN60950 Internet Standards RFC 826 ARP RFC 791 IP RFC 792 ICMP RFC 768 UDP RFC 793 T...

Страница 128: ...SPECIFICATIONS C 4...

Страница 129: ......

Страница 130: ......

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SMC Networks Barricade SMC7904BRA, Руководство пользователя

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