4
firmware, configuration information, or memory data of
Customer contained in, stored on, or integrated with any prod-
ucts returned to SMC pursuant to any warranty. Products
returned to SMC should have any customer-installed accessory
or add-on components, such as expansion modules, removed
prior to returning the product for replacement. SMC is not
responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material
Authorization number prior to returning any product to SMC.
Proof of purchase may be required. Any product returned to
SMC without a valid Return Material Authorization (RMA) num-
ber clearly marked on the outside of the package will be
returned to customer at customer’s expense. For warranty
claims within North America, please call our toll-free customer
support number at (800) 762-4968. Customers are responsible for
all shipping charges from their facility to SMC. SMC is responsible
for return shipping charges from SMC to customer.
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