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System Overview
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Call Forwarding
If a mobile subscriber is out of range or away from his radio, he may choose to
have incoming calls forwarded to another radio, a PABX extension, or to any
PSTN number. When an incoming call arrives for the subscriber, the ST-510
automatically intercepts the call and re-directs it according to the subscriber’s
instructions.
In order to program the call forwarding service, the user dials 211* from their
radio. A friendly voice prompt will guide the user to enter all required param-
eters, such as the telephone number or SmarTrunk extension to be called, and
how long the current parameters are to remain active (optional).
There are three ways to forward a call:
•
To any PSTN number or PABX line extension
•
To another radio or group of radios in the network
•
To the voice mail service (do not disturb service)
Call Transfer
When a user receives an incoming call from the PBX or PSTN, the user can
transfer the call to another radio or group in the network. The external call will
remain on hold until the new radio is on line. After the transfer, the first radio
will return to standby mode while the second radio receives the call. One new
entry in the call records account will be added for each partial call.
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